Service Safety Restraint System error

[Bigmanny]

I am going to call GM tomorrow. Even it is just a sensor it is connected to airbag. I don't know what airbag and travel daily with my kids, so kind of unacceptable. I do understand that the dealers are running blind on this stuff right now with so few vehicles out there / 1st model year.....yada yada yada. No trying to beat up my dealer as they have been fine to work with. GM has to fix this issue.

 

[kidtriton]

Please keep this thread updated. I have a 2021 Yukon Denali with 400 miles on it and mine has been giving that message since around 150 miles. I haven't taken it in yet because I don't want to put the 100 miles round trip on it to just find out they don't know what to do about it. I worked 10 years as a master Ford tech back in the 90s and early 2000s so I know a lot about how service departments work. I found this and wonder if they are collaborating on this, it would be worth asking: https://gm-techlink.com/?p=13496

 

[Bigmanny]

Please keep this thread updated. I have a 2021 Yukon Denali with 400 miles on it and mine has been giving that message since around 150 miles. I haven't taken it in yet because I don't want to put the 100 miles round trip on it to just find out they don't know what to do about it. I worked 10 years as a master Ford tech back in the 90s and early 2000s so I know a lot about how service departments work. I found this and wonder if they are collaborating on this, it would be worth asking: https://gm-techlink.com/?p=13496

Make sure that you log it with your dealer. it appears that this may impacting a bunch of us. I just had it happen 10 times on 2 mile ride.

My dealer is also about 80 miles RT and I have already been there twice for this issue.

Mike

 

[kristenlprice]

they’ve had my Tahoe 3 times and still can’t do anything about it.

Just bought a 21 High country and experiencing the first gremlin. Getting a popup on the dash and the airbag light goes on. Popup says "Service Safety Restraint System". It lets me dismiss it and both the popup and light go away. Seems to come back after a period of driving and or the next time that I am in the car after about 5-10 minutes.

I will snap a picture of the popup.

 

[Hondogreif]

Was told that the new airbag is in. They are going to repair on Wednesday so will update what was done and of course if it works.

 

[Bigmanny]

Was told that the new airbag is in. They are going to repair on Wednesday so will update what was done and of course if it works.

FYI. I have had mine to the dealer twice and the problem went away for a week or so in both instances.

 

[Mes14]

I’m having the same issue, going back to the dealership again on Tuesday. The first time they gave me the bad code nonsense, cleared it but didn’t last a day. I also have a squeak coming from the front rt wheel when pressing the break, problem need a new rotor. Any advice on how to address the “service safety restraint system”?

 

[James Mill]

I drive a cousin of this vehicle and have same issue. 2020 Silverado LTZ. Have been receiving warning message for two days. I’ve Found reports of this on other threads as well. I suspect that with the way mine is behaving, it’s a loose connection or short. My vehicle has less than 400 miles. Soooo I excited. Going to dealer on Tuesday.

 

[kidtriton]

Does anyone know what exact airbag/connector theirs says it is? Like driver's bag in the steering wheel, driver side curtain, etc? Then we can see if everyone's is the same one.

 

[James Mill]

Update- brought my 2020 Silverado LTZ to dealer and they said that it is an airbag coil. According to the technician, it is intermittent because of changes in electrical resistance in the circuits that occur when different systems are active or not. They were able to recreate the problem consistently and tie it to a change in resistance. So the airbag coil is on order and my truck is out of commission for two weeks. Driving a loaner. I am not convinced that this will be the fix, though I hope it gets done and that I do t have to chase electrical gremlins for the next year.

 

[Hondogreif]

Just got vehicle back from repair. They said the code for my problem was “Steering wheel air bag at stage 1 has high resistance”. They replaced steering wheel airbag and air bag module. Hopefully that will take care of it. Will definitely give update if it comes back.

 

[James Mill]

I got an update on my Silverado. It is the clockspring in the steering wheel but also triggered due to high resistance in that mechanism. According to their diagnostics, it was related to the driver side seat airbag. Hoping that this does not turn into a saga of replacing several parts one at a time. I’ve called Chevrolet directly to complain about the two week lead time on parts and hope that might be able to help the dealer find one sooner.

 

[Mes14]

Just got mine back. The code for my problem was “Steering wheel air bag at stage 1 has high resistance”. They replaced steering wheel airbag and air bag module. Hopefully that will take care of it. Will definitely give update if it comes back.

Good luck, hope this is the fix. Looking forward to your update, I get nothing but blank looks from my dealership.

 

[Bigmanny]

I will call my dealership tomorrow with this info and post back. Mine is getting bad, it happened a dozen times on a 2 mile trip today and pretty much happens every time that i get in the car multiple times.

 

[Mes14]

Went to the dealership today attached is the results, in short they reconnected a wire attached to the steering wheel airbag. Keeping my fingers crossed.

 

[Bigmanny]

Mine is now in for the

Went to the dealership today attached is the results, in short they reconnected a wire attached to the steering wheel airbag. Keeping my fingers crossed.
View attachment 257914

Mine is now in for the 3rd time for this. Pretty sure that just reseating the connection will not be enough.

 

[James Mill]

Seems like we may be narrowing in on a culprit. This sounds very much like the diagnosis of my Silverado in terms of the resistance and the relationship to the steering whee being turned or not. In my case they want to replace the clock spring wire in the steering wheel.

 

[olyelr]

Mine is now in for the

Mine is now in for the 3rd time for this. Pretty sure that just reseating the connection will not be enough.

Well, two guys now have actually had a wire reconnected, not just a connection reseated, and have not chimed in with further issues.

Sounds to me like a wire is coming out at a connection.

 

[kidtriton]

I'm at 900 miles on mine and it was giving me the message almost constantly every few minutes a couple of weeks ago and now it hasn't done it but once or twice in two weeks. I'm going to continue to wait it out and see what happens and what seems to be the definitive fix.

 

[Margaret Rowley]

Hi all. Bought my 2021 Tahoe LT on September 7th. It has been in the shop twice since then for this issue. “Service safety restraint system”.
The first time I took the car in, the warning light came on and off repeatedly. The second time the warning light was showing less frequently.
Today when I picked up the car I asked a ton of questions. Thanks to your posts here I felt fairly well armed. Today they gave me a copy of an internal bulletin.

“Some customers may comment on a Service Safety Restraints Sytem message displayed in the DIC. When checking for DTCs, a B14DC symptom 1B and or 13 will be set in the K36 Resyraints Contol Module. This DTC is for an open or high resistance in the F106DA Driver’s front seat in order airbag deployment loop”

Hope this helps.
Hope their fix actually sticks.
Good luck!