Stylin' Trucks Rant:

[ballsie]

I picked up some Toxic Shocks for my truck. Website says they are for the front of a 00-06 tahoe/yukon. My hydraulic jack is broken so I proceed to remove my old shocks while the truck is on the ground.. huge PITA. Finally get my stockers off and pull the Toxics out of the box - THEY DONT FIT! They have a lloop mount and I need a U mount. I call Stylin Trucks and talk to Alexander. He is cool calm and collected and couldnt care less about my frustration. He tells me that there must be some kind of inaccuracy on the website, because Toxic does not make a U mount shock He said he would exchange them with some belltechs if I pay the difference. They are almost double the price. So now my truck is in the garage with no shocks. I told him that I would never buy from them again and that I would post this rant on the forum and he didnt even bother to respond.

Im done with them and i certainly hope you guys think of this thread next time you are on their site. Im so pissed right now - I cant even think straight. Do I put my stockers back on and subject my back to the torture or just wait and leave the truck in the garage until i pick up some different shocks


BTW, anyone know of a good inexpensive lowered shock for the FRONT of a 00-06 yukon?

Sorry about the rant guys - I had to vent and my wife cares about as much as Alexander at Stylin Trucks.

 

[AtomicHoe094]

sorry to hear this man. I would personally call back and hopefully get a different person and try to overnite you some better shocks with a prepaid box for you to send back the toxics.. Its there fault the website wasnt right, maybe the sent you the wrong box or something.. idk.. go for belltechs tho!

 

[3blackchevys]

yeah, try calling back again and explain your case

 

[blueflamed03]

I always verify parts look the same before pulling...and do one side at a time in case they don't. Sorry to hear man

 

[NathanJax]

I would personally call back and hopefully get a different person and try to overnight you some better shocks with a prepaid box for you to send back the toxics.. Its there fault the website wasn't right

+1

Good idea and sounds logical to me

 

[ballsie]

i have called back twice.. i got Alexander both times. its fine.. Its too bad.. I know their business has slowed down in this economy. You would think they would atleast offer me something to protect their reputation and keep a customer. I told him I wasted over an hour of my time in the Texas heat and he just didnt give a shit.

 

[Modded]

I ahte when shitlike this happens, I reccommend ou get some Bilstein shcoks instead. Max has some on his 5/5 drop and likes them.
Maybe you can even go to 4 wheel parts and hope they have it in the store there to make the process quicker, but de.f leave it in a garage and wait for the shocks as they are a PITA to get out.
Also I heard Nitro drop shcosk suck.....

 

[AtomicHoe094]

damn you alexander.. lemme call them up.. lol.. ill help out my boy from the forum

 

[blueflamed03]

I ahte when shitlike this happens, I reccommend ou get some Bilstein shcoks instead. Max has some on his 5/5 drop and likes them.
Maybe you can even go to 4 wheel parts and hope they have it in the store there to make the process quicker, but de.f leave it in a garage and wait for the shocks as they are a PITA to get out.
Also I heard Nitro drop shcosk suck.....

dude, is your fingers drunk? LOL

 

[AtomicHoe094]

i wasnt sure if he didnt know how to spell shcoks lol

 

[blueflamed03]

Lol!

 

[Donkey Punch]

i have called back twice.. i got Alexander both times. its fine.. Its too bad.. I know their business has slowed down in this economy. You would think they would atleast offer me something to protect their reputation and keep a customer. I told him I wasted over an hour of my time in the Texas heat and he just didnt give a shit.

sorry to hear about your dilema. Service can be a difficult thing to master.. some employees just don't have common sense, it may not be their fault but the fault of the company owner for not properly training their employees to deal with such situations. Calling them back and talking to the owner etc. should get you somewhere. In the end you can have the best products out there but without the service they won't servive.

 

[Modded]

dude, is your fingers drunk? LOL

Haha mybad, I was hurrying to type fast because I saw the Fedex truck from my window pulling up with my 9500ix, too excited to go back and fix it.

 

[AtomicHoe094]

my what>>>>???

 

[Modded]

****** radar detector.

 

[Anthony]

****** radar detector.

Enjoy, I love mine, My Hard wire install is coming in Friday!! Goin install it this weekend

 

[AtomicHoe094]

haha i gotcha.. lol what that cost ya?

 

[Dahlar]

What are the model numbers on the shocks?

 

[matt14]

I also had a horrible expericne with stylin trucks. When i ordered my drop kit, i ordered new rear shocks ( was told by stylin trucks that fronts were not needed) , c-arms, springs, and rear hardwere kit. Was hella juiced and had already set it up with some friends to put in when it arrived. Recived my parts and they diddnt send me 1 ofthe front a-arms. Called back and they were really coo, but said that they had to review the order and make sure that they were not still in stock. I think this went on for a couple of days and finnally got back to me and said they were on there way. So, I was tracking the order and the order was never sent to my house. They had ****** up and sent it to a different address. They had said that there was no way for me for them to see what driver had the package. My wife felt really bad, and tracked down and ups driver and explained the situation, so he found out what route the driver was on. She was able to get my a-arm and brought to my shop. This was not UPS's fault that the address was wrong. Now we put the a-arms in, and the mounts for the shocks do not look safe at all. Call djm and they said that is the way it is if you run stock shocks, which they dont recomend. So ordered the correct front shocks from them. Then come to find out the rear shocks are for a 3" drop and not a 5" drop. Called stylin trucks again and said that i had to purchase the right shocks, and then send mine back and they would give me a credit. After the first issue i had, they gave me a gift certificate for $75. This enitre process took over a month to get sorted out. This was not worth all the headaches. I know another guy here locally that also had a very bad expiernce. **** STYLIN TRUCKS!

As far as drop shocks go, i'm running the djm drop shocks and i like them. Theres a preffered vendor here for djm that can get you some i'm sure.

 

[Modded]

It was about $500 with the actual detector, a Smart Wire Hard wire set, and a visor lip.
I got a discount on it thats why it was cheap too!