Midlothian to Possession

[todayusay]

I have a punch-list with my dealer for multiple things that don't work... Adaptive cruise control, passive door locks, "key missing" upon re-entry, rear lift gate not opening 30% of the time, car shaking >65mph....

the rear lift gate issue is real.

our 2022 did it and our 2023 is the same way...when the liftgate hasn't been opened all day and the first time it's "opened" using the button on the outside - it'll only unlatch the lift gate. a second press of the button and it opens fully. any other time after that initial opening and it opens as it should

 

[johnsmith4545]

It would be interesting to hear more stories of those who had cars sitting in Midlothian for months and if they had any issues post delivery. While having a car sit baking in the Texas summer sun sounds awful, here in Florida a car would bake in the summer sun as well.

 

[mek17]

It would be interesting to hear more stories of those who had cars sitting in Midlothian for months and if they had any issues post delivery. While having a car sit baking in the Texas summer sun sounds awful, here in Florida a car would bake in the summer sun as well.

I ordered a 2022 Yukon XL SLT in March 2022. It was built in June and sat in Arlington and/or Midlothian for about 8 weeks. It was delivered to the dealer on 8/4. I got halfway there to pick it up, and dealer called me and said they started it for a test drive and the check engine light came on with an engine code. Since 8/4 they have replaced numerous sensors, parts, and most recently the ECM. They cannot get the code to clear and are "still working on it."

On 8/23 I ordered a 2023 Yukon XL Denali from a different dealer. It was built week of 9/12 and has been in Midlothian since 9/16. As of today, neither the dealer nor GM chat can explain why it is there or when it will be shipped out.

I live an hour from Midlothian.

 

[Mharpy29]

It would be interesting to hear more stories of those who had cars sitting in Midlothian for months and if they had any issues post delivery. While having a car sit baking in the Texas summer sun sounds awful, here in Florida a car would bake in the summer sun as well.

I agree

 

[mek17]

I ordered a 2022 Yukon XL SLT in March 2022. It was built in June and sat in Arlington and/or Midlothian for about 8 weeks. It was delivered to the dealer on 8/4. I got halfway there to pick it up, and dealer called me and said they started it for a test drive and the check engine light came on with an engine code. Since 8/4 they have replaced numerous sensors, parts, and most recently the ECM. They cannot get the code to clear and are "still working on it."

On 8/23 I ordered a 2023 Yukon XL Denali from a different dealer. It was built week of 9/12 and has been in Midlothian since 9/16. As of today, neither the dealer nor GM chat can explain why it is there or when it will be shipped out.

I live an hour from Midlothian.

Further to this story, yesterday the 2023 Denali showed up on the GMC and dealer websites as "in transit." I was able to view it on both sites and capture the VIN. Today it is not showing on either the GMC or dealer website. Not sure what that means, but I don't t think its good news...

 

[Mharpy29]

Further to this story, yesterday the 2023 Denali showed up on the GMC and dealer websites as "in transit." I was able to view it on both sites and capture the VIN. Today it is not showing on either the GMC or dealer website. Not sure what that means, but I don't t think its good news...

I know when mine showed up (twice) as dealer inventory, they removed it as it was spoken for. It's never showed up on the gm inventory. It's been ib Midlothian and Arlington as of April

 

[Doodah3]

Longtime lurker…ordered my 2022 Tahoe z71 6.2 max towing around Feb 2022, produced 5/18..sitting somewhere in Texas since then..today was the first time I was able to pull up the window sticker so I’m hoping that means progress. I have debated 1000 times the sanity of buying a 70k+ product from a company that can’t do any better than GM at communicating status but here I am…excited to just see an electronic window sticker

 

[Az aviator]

Longtime lurker…ordered my 2022 Tahoe z71 6.2 max towing around Feb 2022, produced 5/18..sitting somewhere in Texas since then..today was the first time I was able to pull up the window sticker so I’m hoping that means progress. I have debated 1000 times the sanity of buying a 70k+ product from a company that can’t do any better than GM at communicating status but here I am…excited to just see an electronic window sticker

Where do you pull up window stickers? I have a vin.

 

[Mharpy29]

https://cws.gm.com/vs-cws/vehshop/v2/vehicle/windowsticker?vin=

Put your vun number after the = (no spaces). Then copy paste the link.

 

[Az aviator]

https://cws.gm.com/vs-cws/vehshop/v2/vehicle/windowsticker?vin=

Put your vun number after the = (no spaces). Then copy paste the link.

Thank you! Looks like mine has a window sticker.

 

[Chad G 1979]

Hmmm, i keep trying the link on my phone and it keeps coming up as a blank pdf file that auto downloads. Doesnt even go to a website. Is is supposed to do that?

 

[slc-ryan]

15 months from order or build date?

from order. only 9 months from accepted date.
For the record, the dealer fixed everything in three days except repainting (I need to give up the vehicle for two weeks for that), the lift gate and the adaptive cruise control... no path to resolution on those.

translation.. they fixed the keys, and the car shaking. Apparently a tire was buckled from the factory. Said it would likely have blown... lovely.

 

[aksarbenc]

It does not..

Just got the call, Vehicle arrived at the dealership. Planning pickup Thurs or Friday.

For the record: Ordered Dec 2021, Built 4/2022, arrived at Midloathian 4/13/22, Shipped to Arlington TX 8/15/22, Window Sticker generated around 9/1/22, Arrived at dealership 9/20/22.

Need some advice... Yukon arrived at the dealership on Monday, was going to pick it up today until they text messaged me pictures - It's not even the interior color that we ordered. We ordered the Jet Black with Brownstown option, and what was delivered was just jet black. They confirmed that the what we had originally ordered (on paper) was JB and brownstone, but somewhere along the way it was changed. Dealer has offered no remediation options... what would you do, and is there another avenue to escalate this? Wife does not want the jet black

 

[Callen841]

Need some advice... Yukon arrived at the dealership on Monday, was going to pick it up today until they text messaged me pictures - It's not even the interior color that we ordered. We ordered the Jet Black with Brownstown option, and what was delivered was just jet black. They confirmed that the what we had originally ordered (on paper) was JB and brownstone, but somewhere along the way it was changed. Dealer has offered no remediation options... what would you do, and is there another avenue to escalate this? Wife does not want the jet black

This happened to us on one of our acadias we ordered many years ago. We ordered the brown and got all black interior. The dealership offered to cancel the transaction or give us 2000 dollars off. We took the money knowing we weren’t keeping the car long. Unfortunately, times are different now and they may think they have the upper hand since someone will buy it if you pass.

 

[aksarbenc]

This happened to us on one of our acadias we ordered many years ago. We ordered the brown and got all black interior. The dealership offered to cancel the transaction or give us 2000 dollars off. We took the money knowing we weren’t keeping the car long. Unfortunately, times are different now and they may think they have the upper hand since someone will buy it if you pass.

I already asked for a price reduction, and obviously they said no.

 

[suterusu]

Update for me: truck is on the rails, currently in Dallas on VIN View. ETA 10/15.

'22 Denali, diesel, sunroof, power steps, bench 2nd row.
Ordered in February, accepted March, Built 4/13.
No window sticker, not on GMC.com or dealer site.

 

[Callen841]

I already asked for a price reduction, and obviously they said no.

If she’s really set on that interior maybe order another (24 refresh ?) and drive this one till ready? We are doing that currently- bought a 23 until we can hopefully order what we want plus benefit from refresh. I can only assume prices for trade ins will still remain steady so shouldn’t take a big loss .

 

[Mharpy29]

Update for me: truck is on the rails, currently in Dallas on VIN View. ETA 10/15.

'22 Denali, diesel, sunroof, power steps, bench 2nd row.
Ordered in February, accepted March, Built 4/13.

October 15? Are they driving it in reverse the whole way to your location?

Do you have a WS?

we have the same build date, and I honestly don't know if I'll take it or not, or wait for my 23 to be built Oct 8th

 

[StephenPT]

Need some advice... Yukon arrived at the dealership on Monday, was going to pick it up today until they text messaged me pictures - It's not even the interior color that we ordered. We ordered the Jet Black with Brownstown option, and what was delivered was just jet black. They confirmed that the what we had originally ordered (on paper) was JB and brownstone, but somewhere along the way it was changed. Dealer has offered no remediation options... what would you do, and is there another avenue to escalate this? Wife does not want the jet black

What does the window sticker say? If it says Jet Black w/ Brownstone but the interior is just Jet Black then you could try to get GM Corporate involved (good luck) and talk about remediation for a mis-build. If the window sticker matches what the rig has then it's between you and the dealer and it sounds like they are not offering anything so it's a take it or leave it situation. Unfortunately we are in a climate where dealers don't have to work for your business and someone else will walk in and buy what you passed on in the next 24 hours...

 

[suterusu]

October 15? Are they driving it in reverse the whole way to your location?

Do you have a WS?

we have the same build date, and I honestly don't know if I'll take it or not, or wait for my 23 to be built Oct 8th

Sorry, forgot to include!

No window sticker, it is not on GMC.com or dealer's site. I'm in Michigan, so I'm hoping it won't take that long, but wouldn't be surprised if it showed up a week early or a month late.