I think the dealership destroyed my engine

[the blur]

Why didn't you check the oil stick when you got the car back? I always check the oil after I have it changed no matter who changes it

While I do that, it's not fair to accuse the OP as the professional dealership should do the right thing.

 

[OR VietVet]

Life isn't fair, especially when dealing with a stealership.

 

[WalleyeMikeIII]

Why didn't you check the oil stick when you got the car back? I always check the oil after I have it changed no matter who changes it

And check it at every fill up too!

Be a fair question to ask the dealer if there is oil in it. Heck, you can go to the dealer and unlock it; open the hood; and check the oil yourself! Then you will know.

 

[EGTroup]

Seen mechanics do lots of crazy things. Was watching somebody working on brakes using a strong brake cleaner spray. Lost control and sprayed the entire side of the car. Ruined the paint - what a mess!

 

[B-train]

That commercial brake clean in the 55 gallon drum is no joke. LOVED that stuff for everything........except plastic and paint LOL.

 

[B-train]

That commercial brake clean in the 55 gallon drum is no joke. LOVED that stuff for everything........except plastic and paint LOL.

 

[B-train]

My 2022 Yukon Denali went into the dealership on Thursday for its first oil change and recall repairs. It was done All in the same day.
On the way home my husband was on the freeway and the car completely shut off, a warning popped up on the screen saying the car could not be in drive, and the car just coasted. It would not turn back on. My husband luckily made it safely to the side of the freeway where he called the dealership to ask what the heck did they do the car. It’s a brand new car that worked perfectly until they touched it. They said it wouldn’t be anything that they did. It got towed back to the dealership. Long story short…
They called us the next morning and said the engine seized and it needs a whole new engine.
What does this sound like happened to you guys? Also what would you do?
We are already speaking to GMC about the buyback program

Just to note, I don't LOVE your situation, but your solution. RUN away from it!

 

[B-train]

Oops, I replied when the site was updating. Sorry for the redundancy. But I'm of the same response.

 

[AirJordan613]

While I do that, it's not fair to accuse the OP as the professional dealership should do the right thing.

I was in a similar boat. Had trans fluid changed at dealership. They under filled it by 2 qts (dealership denied it too). Didn’t initially think to verify on my own as I trusted the pros. I typically do fluids on my own but didn’t have time for that occasion. If I ever have fluids changed by a shop again, I’ll be verifying immediately after. But people should be able to trust the pros without having to second guess.

 

[Fless]

I was in a similar boat. Had trans fluid changed at dealership. They under filled it by 2 qts (dealership denied it too). Didn’t initially think to verify on my own as I trusted the pros. I typically do fluids on my own but didn’t have time for that occasion. If I ever have fluids changed by a shop again, I’ll be verifying immediately after. But people should be able to trust the pros without having to second guess.

Trust but verify. A while back I had some free introductory oil changes at a new place, and the first time they overfilled the oil by a quart. Next time I took it in I noted that and made sure that they filled it correctly. Another place pulled my truck in cold and immediately checked the oil, said it was low. I said no, you have to let the oil drain for a little while before checking it. Shops should know but it's all dependent on the tech.

 

[Stbentoak]

How do you check the level of your trans fluid when it’s filled from plugs on the side? Sounds pretty easy to do….

 

[AirJordan613]

How do you check the level of your trans fluid when it’s filled from plugs on the side? Sounds pretty easy to do….

I have a dipstick on mine.

 

[B-train]

How do you check the level of your trans fluid when it’s filled from plugs on the side? Sounds pretty easy to do….

You are in the trust club my friend......

But, with the plug overflow design it's kind of hard to eff up. Either the fluid runs out, or doesn't. The only catch is the trans is supposed to be a certain temp when checking.

Cheap ass design in my opinion. Nothing wrong with a dipstick, other than the fact a dipstick doesn't generate revenue for basic maintenance.

 

[AirJordan613]

You are in the trust club my friend......

But, with the plug overflow design it's kind of hard to eff up. Either the fluid runs out, or doesn't. The only catch is the trans is supposed to be a certain temp when checking.

Cheap ass design in my opinion. Nothing wrong with a dipstick, other than the fact a dipstick doesn't generate revenue for basic maintenance.

Seems to be the way these days - the ZF 8-speed that goes in so many other vehicles is the same way. Really unfortunate - doesn't seem like a big deal to have a dipstick on modern transmissions.

 

[BG1988]

I know I have said here, what I told a customer in my shop one day when he was giving me a small amount of grief for the oil change price. He said that "Oil changes are easy".

I told him, "You are correct, if they are done right". The jest was that an oil change is a nightmare if it is done wrong. Let's face it, the oil is the blood of the engine and the oil filter is the kidneys/liver of the engine. Kind of important IMO. Cannot, I repeat, Cannot cheap out on the engine oil and filter or the body "oil and filter" and the processes, without severe ramifications.

this is why i change my oil every 4,000 miles (or at lest once per year if less then 4,000 miles)

my last oil change was on 6/14/22

107,532 miles
currently has 110,212 miles so the oil change is due by: 6/14/23 or 111,500 miles... the crank case is clean no sludge at all if you really take care of your engine you can keep it in brand new condition for the entire life cycle of the vehicle...

 

[Art Contoni]

Id try and get the buy back and warranty on the table and weigh your options.