I think the dealership destroyed my engine

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Stbentoak

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It seems crazy that they wouldn't put oil back in it but I guess you never know. When I do oil changes on my vehicles I feel like I check the dipstick about 14 times before I'm satisfied to call the job done. I always assume the oil change guy at the dealership is the low man on the totem pole, the newbie, the lowest paid tech so that's who you've got "working" on your vehicle. And in todays working world, that guy probably sucks but they can't find anybody else.
You’ll probably think I’m crazy, but I hardly ever check mine right after a change….7 out, 7 in, never misses on the full mark. I might check it week later, but it’s always good. I line up the bottles on the bench and when they are all in… we’re good. Never changes…..
 

pa31p

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These engines probably won’t run without oil, you would not have made it out of the parking lot. mechanic probably would not even been able to drive it out of the bay.

Oil pressure would have shut it down.
 

EducatorDan

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It seems crazy that they wouldn't put oil back in it but I guess you never know. When I do oil changes on my vehicles I feel like I check the dipstick about 14 times before I'm satisfied to call the job done. I always assume the oil change guy at the dealership is the low man on the totem pole, the newbie, the lowest paid tech so that's who you've got "working" on your vehicle. And in todays working world, that guy probably sucks but they can't find anybody else.
You should see me do a single cylinder Briggs. Clean oil is awfully hard to see on that yellow dipstick.
 

EducatorDan

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You’ll probably think I’m crazy, but I hardly ever check mine right after a change….7 out, 7 in, never misses on the full mark. I might check it week later, but it’s always good. I line up the bottles on the bench and when they are all in… we’re good. Never changes…..
I used to do it like that with the old Olds 307 that was powering my college ride. 5 quarts out - 5 in. But then that engine was so high mileage that it was 4 quarts 10w-30 and one quart of Marvel Mystery Oil.
 

the blur

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I have seen dealers put in 8 qts of oil multiple times. I'm like, truck takes 6 qts oil. Take 2 qts out, and correct the invoice.

I have once seen a gas station owner forget to put oil in. I was a jr. mechanic. Car was backed out of the bay, with engine idling. I'm like, John, did you put oil in? He said "fccc you" as he was embarrassed to death. Never said thank you.
 

MaizeNBlue98

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I'm late to the party. I had this exact issue happen to Regal GS from a GMC dealer. They did in fact forget to put the oil back in. There was not warning lights as the car made it a grand total of 1/4 mile before implosion. Exact same symptoms, there was a strange noise on throttle lift of, then the car just shut off and coasted to a stop. To the dealer's credit they fully admitted to the issue, didn't hide anything from me, including the frustrating 2-week delay while they fought with their insurance before ordering parts. Car ran like clockwork for the next 5 years. I think if the dealer is open and honest you should. If they are hiding things from you, I'd consider finding a new dealer, if you can, for future work.

You could also ask to see the engine. Most likely it would be pretty clear if there was no oil! Mine threw a rod, destroyed the turbo and somehow fried the ECU. It was a good $8,500 in damage on a car with 2,500 miles on it!
 

vcode

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If this dealer did indeed forget to do something as simple as forget to put oil back in it, would you seriously trust them to do something far more complicated like changing out the engine? As far as resale goes, I guess it depends on how long you keep it. May not make much of a difference if you keep it 10 years, but I know I would seriously question buying a 2 or 3 year old vehicle with a replaced engine without a 100K warranty or a discount in price. With my luck, the new engine would be from an old batch with lifter issues.... LOL!
 

Crispy816

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My 2022 Yukon Denali went into the dealership on Thursday for its first oil change and recall repairs. It was done All in the same day.
On the way home my husband was on the freeway and the car completely shut off, a warning popped up on the screen saying the car could not be in drive, and the car just coasted. It would not turn back on. My husband luckily made it safely to the side of the freeway where he called the dealership to ask what the heck did they do the car. It’s a brand new car that worked perfectly until they touched it. They said it wouldn’t be anything that they did. It got towed back to the dealership. Long story short…
They called us the next morning and said the engine seized and it needs a whole new engine.
What does this sound like happened to you guys? Also what would you do?
We are already speaking to GMC about the buyback program
It seems crazy that they wouldn't put oil back in it but I guess you never know. When I do oil changes on my vehicles I feel like I check the dipstick about 14 times before I'm satisfied to call the job done. I always assume the oil change guy at the dealership is the low man on the totem pole, the newbie, the lowest paid tech so that's who you've got "working" on your vehicle. And in todays working world, that guy probably sucks but they can't find anybody else.
The dealership didn’t forget to put oil in it. Gm is having a problem with the 6.2 eating themselves. I work for a chevy/ caddy dealer- currently have 2 new escalades with under 10k mi here for new engines. Oh yeah, they’re on backorder too from GM.
 

okfoz

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My sister took her Diesel to an oil change place and they drained the oil, replaced the filter and then filled the oil and apparently the tech forgot to replace the drain plug so the oil drained right through it. She started it with no oil, Needless to say it was a huge and expensive oops for the oil change place.
 

OR VietVet

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I know I have said here, what I told a customer in my shop one day when he was giving me a small amount of grief for the oil change price. He said that "Oil changes are easy".

I told him, "You are correct, if they are done right". The jest was that an oil change is a nightmare if it is done wrong. Let's face it, the oil is the blood of the engine and the oil filter is the kidneys/liver of the engine. Kind of important IMO. Cannot, I repeat, Cannot cheap out on the engine oil and filter or the body "oil and filter" and the processes, without severe ramifications.
 

djsassan

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My 2022 Yukon Denali went into the dealership on Thursday for its first oil change and recall repairs. It was done All in the same day.
On the way home my husband was on the freeway and the car completely shut off, a warning popped up on the screen saying the car could not be in drive, and the car just coasted. It would not turn back on. My husband luckily made it safely to the side of the freeway where he called the dealership to ask what the heck did they do the car. It’s a brand new car that worked perfectly until they touched it. They said it wouldn’t be anything that they did. It got towed back to the dealership. Long story short…
They called us the next morning and said the engine seized and it needs a whole new engine.
What does this sound like happened to you guys? Also what would you do?
We are already speaking to GMC about the buyback program

Mine did the exact same thing you described, albeit not after an oil change but 3 months after I purchased a 2021 with ~37-38k miles. Driving on the highway with my kids in the car, exact same thing as you mentioned, twice. The engine was replaced, and then that engine failed after 146 miles and was replaced AGAIN. I am going through buyback now, as when I tried to get value on trade-in price it was awful awful awful, car was on it's 3rd engine in a 3 month period and nobody wanted to deal with it.

Wish you the best in this, it has not been a fun journey.
 

Rocket Man

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Just an FYI regarding the loaner vehicle you’re probably driving- be very careful with it. My daughter had a loaner from a GM dealer and didn’t even notice someone had barely scraped the rear bumper, probably in a parking lot. The dealer filed a claim on her insurance for $1700 and it cost her $500 for her deductible. And they repaired it in-house…Dealerships are thieves.
 

grouch

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I have seen drain plugs not properly tightened and fall out going down the road. The low oil cut off came around in the early 80's. They were everywhere until the 90's, but they have been around quite a while. Quite possible something popped inside and sucked all the oil out. I've seen diesels do that. They start running off the oil in the oil pan until it's all used up and the engine locks up.
 

petethepug

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Boy this is justifiable info to substantiate low milage 07-14 Escalades selling in the mid $30k range. Those owners thought they had it had with AFM. This is really weird. I’d love to see the TSB to show what’s going on with the mighty 6.2l
 

B-train

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@petethepug I hear you! How many people gave up good rigs, probably got hammered on the trade in value (comparatively depending on year and covid), and figured they were "upgrading." Total bummer for them........and guys like me who want to find that clean, low mile escalade.
 

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