GM just called me. They just gave me $1,000 for my troubles!

[Jake01]

I just got off the phone. They called as a follow-up to my new car owner quality survey. I filled it out and ripped them because my onstar antenna leaked through my sun visor at 175 miles. The dealership had my Tahoe for two weeks because the replacement antenna was hard to get. I stated that I was frustrated with it at the time but other than that it's a great vehicle.

THEN, she said that they were going to mail me a $1,000 coupon for any accessories at any dealership! I almost fell out of my chair. I felt like I was being punked.

Has anyone else received a call like that?

 

[PokerMunkee]

sweet. i'd try to find someone to sell that to for $500. what accessories is there that you'd want?

 

[Jake01]

sweet. i'd try to find someone to sell that to for $500. what accessories is there that you'd want?

I wouldn't mind some body side molding. I'm also a mountan biker so a new Thule bike carrier looks good. Not sure what else.

 

[PokerMunkee]

Could probably get some weather tech mats, a nice hat, and a couple polos

I'd be all over an enclosed Thule/Yakima ski rack.

 

[sbubbaklein]

how about an escalade roof rack

 

[Coltsneckbob]

Yes, GMC gave me several perks. First my Yukon Denali was delivered 9 weeks beyond the original expected date. This was due to inability to get a train to ship it and then some fire hazard they had to correct while it was still at factory. They gave me a free loaner to use for 6 weeks. I also got a free 5 year extended B2B warranty, plus On-Star extended for 2 years.

 

[Jake01]

how about an escalade roof rack

What does that look like? Not sure I found the right one.

 

[the_wood]

Wow, despite the trouble, that's not too bad at all. At least they compensated you (as they should have) for such an issue so early on.

 

[humer101]

I just got off the phone. They called as a follow-up to my new car owner quality survey. I filled it out and ripped them because my onstar antenna leaked through my sun visor at 175 miles. The dealership had my Tahoe for two weeks because the replacement antenna was hard to get. I stated that I was frustrated with it at the time but other than that it's a great vehicle.

THEN, she said that they were going to mail me a $1,000 coupon for any accessories at any dealership! I almost fell out of my chair. I felt like I was being punked.

Has anyone else received a call like that?

They give me 500.00 just because a have to go to Koons GMC to pick up my car in April also the paid the rental from NJ to VA too.

 

[Tylus]

I didn't get diddly from them. My Dealership tried to rip me off for $1,300 in parts. Every single 2015 Tahoe on the lot had a bunch of "Dealer Add-Ons" that the Invoice was charged for, but the actual vehicle itself didn't have.

It took me 2 days to discover the items. Took 2 months to get all my items. Dealership said it was a simple misunderstanding on their part. Yeah right. That's alot of money to accidentally screw up on every single Tahoe on the lot.



congrats on that coupon

 

[ccapehartusarmyINF.(ret)]

Wow the only thing GM has ever done for me is nickel and dime me to death

 

[SHWA]

I just got off the phone. They called as a follow-up to my new car owner quality survey. I filled it out and ripped them because my onstar antenna leaked through my sun visor at 175 miles. The dealership had my Tahoe for two weeks because the replacement antenna was hard to get. I stated that I was frustrated with it at the time but other than that it's a great vehicle.

THEN, she said that they were going to mail me a $1,000 coupon for any accessories at any dealership! I almost fell out of my chair. I felt like I was being punked.

Has anyone else received a call like that?

Who did you talk to? My antennae went out a month ago and the new part just came in today. I am trying to see if they will extend my OnStar for another month at least. However I dont know who to contact. I did the chat on the GMC.com site and they said they couldn't help me.

 

[humer101]

Who did you talk to? My antennae went out a month ago and the new part just came in today. I am trying to see if they will extend my OnStar for another month at least. However I dont know who to contact. I did the chat on the GMC.com site and they said they couldn't help me.

Open a claim that may help

 

[Jake01]

Who did you talk to? My antennae went out a month ago and the new part just came in today. I am trying to see if they will extend my OnStar for another month at least. However I dont know who to contact. I did the chat on the GMC.com site and they said they couldn't help me.

I don't know who it was they just called me out of the blue.

 

[Steve1081]

I just want someone to fix the oil spots all over my driveway! And to fix my damn front camera. I contacted GM and they did less than the dealership.

 

[SHWA]

I did the chat on GMC.com and they told me to contact OnStar. However, this is an issue with GM's antennae and not with OnStar service. I don't really see what contacting OnStar will do. I did get a case number from the GMC person, not that it does me that much good.

Hopefully I will get a call out of the blue.