2022 Orders Buyer Beware - Sitting in Texas for months

[toad1987]

My 2022 Tahoe 3.0 was built in May of 2022 and finally was able to take delivery 2 weeks ago. Sitting in Texas for the last 7 months I had my worries about the paint condition and tires (flat spots). My concerns were validated upon delivery.

-Paint was already swirled from being washed with all the dirt and plenty of hard spots - see BadPaint.jpeg
-3 inch bird crap burn on the roof - see birdpoop.jpeg
-Thumping and shimmy at 45-80 mph.

Purchasing dealer offered to buff the paint, I didn't want them to make things worse and took it some someone that actually knows paint and does high end ceramic coatings on everything from $300k boats to Lambos. Still waiting on the solution for the roof paint. It was my coating guy that found it. Was a PDI even done on this?

Purchasing dealer rebalanced tires and sent me on my way saying the thump and shimmy was gone. Clearly wasnt so I took it to another dealer down the road. Other dealer quickly identified all 4 tires failed a road force test. Spec is under 23 for said test, some were as high as 70! 4 new tires (warranty) and I finally have a smooth ride.

Moral of the story for those that have been waiting for your vehicle sitting in the Texas field for months. Demand new tires and a flawless paint job on delivery.

Also posted a photo after 25 hours of paint correction and ceramic coating. Looks great now.

 

[texasdriver]

That is tough to hear, but glad you got it figured out. Nothing like being done with all that shit and enjoying your new truck! Had some issues myself after I took delivery, and now I'm happy as a clam.

 

[toad1987]

@texasdriver glad I am not the only one. Sad that we have been forced to deal with all this but I dont see any other alternative. Walk away and they just sell the vehicle to the next guy in like for $10k over and we wait another 2 years.

But yes, happy also as a clam to finally be able to enjoy the Tahoe.

 

[Pertzbro]

What was process for new tires...? i have a feeling I'll be in same boat. Thankfully it's bright white so less issue there and i do my own detailing.

 

[toad1987]

What was process for new tires...? i have a feeling I'll be in same boat. Thankfully it's bright white so less issue there and i do my own detailing.

They need to do a road force test which is just another button on the balancer. An arm puts force on the spinning tire to identify flat spots. From there they just ordered the new tires and installed them. Put in a claim to GM for warranty with all the details. You will know pretty quick once you hit 70 MPH if you have flat spots. I could see the steering wheel wobble and feel it in my ass and legs. Its was obvious.

 

[Polo08816]

Btw, this appears to be a problem across a bunch of makes for stuff that has sat for a while. Tons of these problems being reported in the Expedition forums.

That's why people should hold off buying for as long as possible while demand continues to crater and production capacity improves.

 

[greg_tahoe84]

Btw, this appears to be a problem across a bunch of makes for stuff that has sat for a while. Tons of these problems being reported in the Expedition forums.

That's why people should hold off buying for as long as possible while demand continues to crater and production capacity improves.

Thats assuming that dealers haven’t caught the taste of blood and just continue ordering the bare minimum to artificially increase demand and markup.

 

[Crabby]

My 22 SLT sat from April to the end of September. At time of delivery it was pouring rain so it was hard to see anything was amiss. It looked ok
so I took it.I always detail any new vehicle I get and that's when I found all the shit on the paint. With mild cut compound I had to do the whole vehicle
and l was lucky it cleaned up pretty good.I haven't had any issues with the tires in 1,900 miles and it rides fine. It's going in for the retrofit of the front and rear
heated seats on the 27th but they still don't have the parts for the parking assist. It sucks that on a brand new vehicle we have to do these things. As Polo said it's
not only GM. Good luck I hope you get sorted out with your brand new vehicle.

 

[Polo08816]

Thats assuming that dealers haven’t caught the taste of blood and just continue ordering the bare minimum to artificially increase demand and markup.

That only works if that's the only dealer in a reasonable geographic area and the manufacturer doesn't move their incentive structure to one that benefits dealers that are moving volume.

I would imagine if a manufacturer has sufficient production capacity and dealer A sells less than what the manufacturer expects, the manufacturer will end up giving the allocation to dealer B.

This may work a little longer for GM's ordering process than Ford's. It wouldn't work at all with Ford's ordering process - otherwise dealerships that are punching way about their weight like Granger Ford, Chapman Ford, etc. wouldn't exist.

 

[JT653]

My 2022 Tahoe 3.0 was built in May of 2022 and finally was able to take delivery 2 weeks ago. Sitting in Texas for the last 7 months I had my worries about the paint condition and tires (flat spots). My concerns were validated upon delivery.

-Paint was already swirled from being washed with all the dirt and plenty of hard spots - see BadPaint.jpeg
-3 inch bird crap burn on the roof - see birdpoop.jpeg
-Thumping and shimmy at 45-80 mph.

Purchasing dealer offered to buff the paint, I didn't want them to make things worse and took it some someone that actually knows paint and does high end ceramic coatings on everything from $300k boats to Lambos. Still waiting on the solution for the roof paint. It was my coating guy that found it. Was a PDI even done on this?

Purchasing dealer rebalanced tires and sent me on my way saying the thump and shimmy was gone. Clearly wasnt so I took it to another dealer down the road. Other dealer quickly identified all 4 tires failed a road force test. Spec is under 23 for said test, some were as high as 70! 4 new tires (warranty) and I finally have a smooth ride.

Moral of the story for those that have been waiting for your vehicle sitting in the Texas field for months. Demand new tires and a flawless paint job on delivery.

Also posted a photo after 25 hours of paint correction and ceramic coating. Looks great now.

We are in same boat. Our 2022 that we took delivery of a few weeks ago has bad vibration on the interstate over 60 mph. Dealer said GM won't warranty the tires until you drive 500 miles to see if flat spots come out. So a $66k vehicle is delivered that can barely be driven on the interstate for the first 500 miles? Not a great solution. Just dropped it back off to dealer now that we cleared 500 miles. So potentially tens of thousands of GM vehicles are going to have flat-spotting issues? Curious to know how many people's tires smoothed out on their own versus needed to be replaced. Are tires going to be in short supply as I assume most manufacturers have this issue with their backlogged vehicles? What a cluster.

 

[WalleyeMikeIII]

We are in same boat. Our 2022 that we took delivery of a few weeks ago has bad vibration on the interstate over 60 mph. Dealer said GM won't warranty the tires until you drive 500 miles to see if flat spots come out. So a $66k vehicle is delivered that can barely be driven on the interstate for the first 500 miles? Not a great solution. Just dropped it back off to dealer now that we cleared 500 miles. So potentially tens of thousands of GM vehicles are going to have flat-spotting issues? Curious to know how many people's tires smoothed out on their own versus needed to be replaced. Are tires going to be in short supply as I assume most manufacturers have this issue with their backlogged vehicles? What a cluster.

IF they need replacing, best to see if you can "lobby" your dealer to get you a set of Michelin Defender LTX MS, vs the awful Bridgestone Alenza AS/02!

 

[Polo08816]

We are in same boat. Our 2022 that we took delivery of a few weeks ago has bad vibration on the interstate over 60 mph. Dealer said GM won't warranty the tires until you drive 500 miles to see if flat spots come out. So a $66k vehicle is delivered that can barely be driven on the interstate for the first 500 miles? Not a great solution. Just dropped it back off to dealer now that we cleared 500 miles. So potentially tens of thousands of GM vehicles are going to have flat-spotting issues? Curious to know how many people's tires smoothed out on their own versus needed to be replaced. Are tires going to be in short supply as I assume most manufacturers have this issue with their backlogged vehicles? What a cluster.

If those tires don't smooth out in about 10 miles on the highway, they are permanently done.

 

[DuraYuk]

We are in same boat. Our 2022 that we took delivery of a few weeks ago has bad vibration on the interstate over 60 mph. Dealer said GM won't warranty the tires until you drive 500 miles to see if flat spots come out. So a $66k vehicle is delivered that can barely be driven on the interstate for the first 500 miles? Not a great solution. Just dropped it back off to dealer now that we cleared 500 miles. So potentially tens of thousands of GM vehicles are going to have flat-spotting issues? Curious to know how many people's tires smoothed out on their own versus needed to be replaced. Are tires going to be in short supply as I assume most manufacturers have this issue with their backlogged vehicles? What a cluster.

Your situation isn't ideal but you have to realize most tires don't flat spot and most people don't have the issues you speak of. This is a forum where most come to talk about issues not talk about how great everything is.

Thankfully you have warranty.

 

[okfoz]

They are loading up cars all over the place. If you use Google earth and type Flint, MI, go exactly 2 miles north and you will spot several parking lots full of cars, tens of thousands of trucks. These come and they go, they will fill a lot and they will sit for months, then one morning there are thousands that are just gone.

 

[Stbentoak]

If those tires don't smooth out in about 10 miles on the highway, they are permanently done.

Something is fishy there, I think. I have multiple vehicles on multiple brands of tires that sit 6 months at a time. Never a flat spot problem. These Alenza's certainly aren't all that great, but I'd be highly surprised 6 months sitting would do them in....

 

[StephenPT]

We have 1,100 miles on our '22 Yukon XL (built 5/22 and delivered 11/22) and I took it in to the nearest GMC dealer yesterday to get the DRL recall reflash done and also mentioned that the tires just don't seem right - I mentioned flat spots and road force balancing. Unfortunately I could tell from the get-go that GMC dealership didn't really want to bother with it. They said they tested the balance on the tires, added 1 ounce of weight to the fronts and called it good. I couldn't get a straight answer out of the service advisor whether or not they road force tested them.

On the drive home it was the same experience. Higher amplitude thumping in the 40's to 50's - tolerable in the 60's and above 70 shaking in the driver seat and a bit in the steering wheel. I have a good friend that works at an independent auto shop local to me and I stopped by to see what he thought. We pulled it in, put it on the lift and tested the tires. They use a Hunter Roadforce Elite balancer and the tires came out at 99+lbs of force! The machine basically gave an error and said the tires exceeded the limit of being correctable.

My friend took some pictures of the tires, (DOT codes, build date, etc.) and got on the phone with Michelin. After a bit of discussion Michelin said they would warranty the tires and to make the situation right they would upgrade me to the Defender LTX (OE tire was Primacy LTX) 80K vs 55K warranty, respectively. TIres are on order and I should have them replaced early next week.

Kuddos to Michelin for making it right - I've always been a Michelin fan and they reaffirmed why I buy their tires. Also, kuddos to my local shop for being willing to look into it and do the warranty leg work with Michelin.

 

[CASTLEDFW15]

+2,3 and 4 on the Michelin Defenders.

 

[CASTLEDFW15]

For pretty much everyone in the automotive market, regardless of manufacturer.

The paint, fade, sun fade, tire flat spots….believe it or not is not a new thing. Ther used to be isolated events of “Lot Lizards” as on older stock units. The MP holding pens are the same thing, just on a much larger scale.

 

[MassHoe04]

+2,3 and 4 on the Michelin Defenders.

I bought a set of wheels from a guy with a 2010 Tahoe. They had Defender LTX M+S 265/70 R17 on there. They had some years and miles on them, but still plenty of tread to get me by for more than a year.
Even used... An awesome riding tire!

 

[ShotGoat]

Came her to share, someone on this thread commented on a different thread I started. I had issues with flat spotting and my local dealer didn't fix or find my problem and I first complained and I had 300 miles on my '22 SLT. I took a couple nearby day-trips and took it in again at 700 miles a week later and they even told me that two tires came in 'red' on the road force balance that first time. I can only assume GM didn't let them do a warranty claim under 500 miles; they almost alluded to as much. In any case, on that second service they swapped all 4 tires (I asked for Michelin but they wanted to up-charge me $500 so I said na) and now it rides like a gem.