So recently my 2016 Yukon XL Denali has started to exhibit the trans/torque converter shudder...pretty bad actually. However, it does have 79,*** miles (90% have been highway business travel miles). I also have an extended ‘bumper to bumper’ warranty to 120K miles....
Today I take it in for oil change service and for the dealer to ‘diagnose’ the shudder issue. Dealer service tech confirmed the shudder issue. Now, what I was told was that the extended warranty would cover the labor and diagnostic charge but I would be responsible for the $230 trans flush and reprogram.... I mentioned the TSB 16-NA-175 but made no difference. So I’m still on the hook for ~$300 for GMs crappy tranny issues!?? Should I be upset or are they being reasonable?
Today I take it in for oil change service and for the dealer to ‘diagnose’ the shudder issue. Dealer service tech confirmed the shudder issue. Now, what I was told was that the extended warranty would cover the labor and diagnostic charge but I would be responsible for the $230 trans flush and reprogram.... I mentioned the TSB 16-NA-175 but made no difference. So I’m still on the hook for ~$300 for GMs crappy tranny issues!?? Should I be upset or are they being reasonable?