Am I getting the run around on a 22?

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

Dustindu4

Full Access Member
Joined
Oct 14, 2021
Posts
106
Reaction score
43
Location
Salem, NH
Back in August I put a pre-order in at the local dealer for a 22 Denali. A week ago the dealer said they still had no pricing or news on when orders could be placed. But I don't see 22 pricing online yet so I believed them. Then I see that people here have their 22 Yukons being built already.

Dealer didn't take a deposit. Do you think I'm being jerked around? Should I just go somewhere else?
 

Wileybird03

Member
Joined
Aug 27, 2021
Posts
78
Reaction score
23
I’m in same boat! Ordered 22 ultimate dirtymax Yukon September 6 and haven’t heard a thing!
 

Blueinterceptor

Full Access Member
Joined
Jan 20, 2016
Posts
1,154
Reaction score
683
I am a Chevy guy. And I have dealt with the same sales guy for three decades. I have 2 Tahoe’s designed and in the system but he has no allocation yet. There have been some new constraints added. No floor liners and there is only a two position lumbar now.
 

Cliff-Yukon

Member
Joined
Sep 25, 2021
Posts
76
Reaction score
56
I ordered mine 9/13 - well equipped SLT trim. Although retail website only has ‘21 info my salespersons screen had all the ‘22 pricing a month ago…. I got my 6 digit order number before I left dealer. The order did take about 4 weeks for GM to accept. Likely both due to limited dealer allocation and GM just slow to accept. As of now I’ve got a target production week of 12/6.

So to answer you- your dealer should have all 22 info. It’s a beep show on GM end tho due to constraints - chip shortages - limited allocations to dealers. I think Just adding all weather mats to your order could result in GM not accepting the order. A good salesman should know current constraints and help build a vehicle that has higher odds of getting accepted
 
OP
OP
D

Dustindu4

Full Access Member
Joined
Oct 14, 2021
Posts
106
Reaction score
43
Location
Salem, NH
I just figured out this dealer has 21s now in transit with 5k markups. I'm going somewhere else now. All set with that
 

Stbentoak

Full Access Member
Joined
Jul 20, 2020
Posts
2,241
Reaction score
2,692
A year ago I thought paying MSRP= Crazy.... Now paying MSRP= Lucky....

Its a new world order in car buying and I don't see it changing any time soon....
 

Z15

Full Access Member
Joined
May 24, 2009
Posts
250
Reaction score
197
Location
Michigan ,USA
contact [email protected] with the order number. If the Event Code is 1100 it means dealer DOES NOT have allocation to place the order. They are hoping GM will pick it up. Note-System in down on Sunday so no one can lookup it up.

When you place an order with a dealer, the status is 1100. UNTIL GM ACCEPTS the order, it just sits there at 1100. You don't have an order with GM at this point. You only have a dealer requesting an allocation for a slot in the production schedule. Dealers are awarded allocation based on past performance, as well as other factors. If you are sitting at 1100 you are not in line yet for production. When GM accepts the order, all the parts are available and will be allocated to your car build.

 

Skud

Member
Joined
Jul 25, 2021
Posts
30
Reaction score
15
I’ve been waiting for my 2022 Denali XL Diesel order to be picked up. It’s still at 1100 after a month.

I spoke to the dealer a couple times about their allocations and if this is why I’m still at 1100. He told me that they have plenty of allocations for Yukons, but GM has constraints on what exactly they can order on a particular week. For example, he said last week he could only order SLTs with bench seats.

Also, he said that they get their weekly allocations and learn of constraints on Tuesdays.

Is there any truth to this?
 

Z15

Full Access Member
Joined
May 24, 2009
Posts
250
Reaction score
197
Location
Michigan ,USA
DOSP - Dealer Order Submission Process

The weekly process consists of 4 stages.

1. Constraints Distribution - Dealers are informed on constraints to review before placing orders. (A Constraint is a limit placed on specific build configurations.)

2. Dealer Order Submission - Dealers can order on Thursday, Friday or no later than midnight on Saturday. (You can submit orders earlier but you don't know the constraints.)

3. The 4-Pass Process - GM will attempt to place each dealer’s orders on Mondays using a 4-Pass process. (At this point a dealer may get more or less than what they were allocated.)

4. Dealer Review - You can review your placed orders for changes or replacements until Tuesday at 9pm ET. That's when the accepted orders are sent to production control.
 

Z15

Full Access Member
Joined
May 24, 2009
Posts
250
Reaction score
197
Location
Michigan ,USA
Some more info to digest...............

Allocations – The number of a particular vehicle model a dealer is assigned by GM.

Consensus – The planning and forecasting of vehicles between the dealer and GM. A quantity of vehicles that a dealer requests for a given production period from GM. Based on GM data and constraints they may or may not receive the amount requested.

Constraints – Items that are unavailable for ordering due to plant or supplier issues. This could be a certain option or an entire model of vehicle.

Event code – The status that indicates a certain point in the life cycle of a vechicle. A list of event codes can be found here http://www.camaro5.com/forums/showthread.php?t=9714

GM OrderWORKBENCH – The website used for ordering GM vehicles.

Final Allocation by Week Report – This report shows a dealer’s final allocation quantities for the specified production period.

Pass 1 – The preliminary pass of the vehicle order process which looks at only the quantity of preliminary orders that equals the lower of a dealer’s allocation quantity and desired quantity.

PDI – Pre-Delivery Inspection

Preferenced – Order has been sent to one of the GM production management systems

Preliminary order – A vehicle order that has been submitted to GM through the OrderWORKBENCH system. It would have successfully gone through Pass One. These orders have an Event Code of 1100 (Preliminary Order Accepted)

Priority number – Indicates the dealer’s preference for the placement of a preliminary order. The lower the number the higher the priority. A sold order defaults to a priority of 1, stock orders default to a priority of 99. Priority 0 means that the dealer does not want GM to place the order. The dealer can change these numbers as needed.

Sold order – A preliminary order that is placed for a customer

TPP – Target Production Period – The date range used in order to define the effective period for a marketing or allocation constraint. Also the period when a specified number of vehicles is scheduled to be produced, typically a 1-2 week period.

TPW – Target Production Week – The week in which the specified vehicle is expected to be built.

How it all works:

Consensus:

Dealer puts in for requested quantities of different model groups

Dealer allocation quantity changes from “production consensus” to “final allocation” after GM resolves any variances between the approved production volumes and production consensus quantities (needs some verification on the days referenced below)

Final Allocation by Week Report is released mid month on Wednesday

Report shows allocations by week for 2 week timeframe

Allocations are assigned on Thursday each week

Dealers have until the following Tuesday to resolve constraint issues before orders are pulled

Ordering:

Order is configured in GM OrderWORKBENCH

Customer information is assigned to order

Order is checked for constraints

Order number is generated

By default the sold order is given priority number of 1

After consensus and dealer receives allocation they can apply it to an order

If there are no constraints it will be preferenced

If no action is taken the system will pull the lowest priority number order (1-99)

If multiple orders are at the same priority number it will pull the oldest order first (need verification)

As long as there are no constraints it will be preferenced

If there are constraints the dealer would have to either re-configure the order or allow a non-constrained order through

Order is eventually run through Pass 2, 3 and possibly a 4th optional one that can be used and GM may also use
 

okfoz

Full Access Member
Joined
Apr 29, 2014
Posts
387
Reaction score
152
I live in the Flint, MI area, and there are parking lots with Thousands, land thousands of brand new trucks around town. They are waiting for computer chips to come in... Some would have to be 2021's others 2022's.
 

Skud

Member
Joined
Jul 25, 2021
Posts
30
Reaction score
15
Spoke with the dealer today and this is what he told me:

They're currently building 55% Denali, 24% SLT, and 21% SLE. He said right now that there are 100% constraints on:
- Air Ride
- Max Trailering
- Denali Ultimate Package
- Denali Premium Package
- Rear Seat Entertainment
- Technology Package
- AT4

He said that his rep told him they're preferring to build base-models of each trim because they obviously use fewer chips but still allow them to "ship" a vehicle.
 

Driver

TYF Newbie
Joined
Sep 30, 2021
Posts
25
Reaction score
13
I placed an order in July for a 2021 Yukon Denali Ultimate. Fully Loaded on options Max Towing. Anything I could check on the list w/ the Duramax motor. About 4 weeks ago was told they have to change it to a 2022 and to expect it no sooner than 12 weeks. The only constraint I was told about was the floor mats. I want everything and I am not interested in anything less, so if it takes longer, it takes longer I guess. Just crazy how the car industry is right now.
 

Skud

Member
Joined
Jul 25, 2021
Posts
30
Reaction score
15
I placed an order in July for a 2021 Yukon Denali Ultimate. Fully Loaded on options Max Towing. Anything I could check on the list w/ the Duramax motor. About 4 weeks ago was told they have to change it to a 2022 and to expect it no sooner than 12 weeks. The only constraint I was told about was the floor mats. I want everything and I am not interested in anything less, so if it takes longer, it takes longer I guess. Just crazy how the car industry is right now.
Same for me. I was given my order number and a printout of the order with “PDH not available” for the floor mats. Nothing else mentioned.
 

Koepp2637

TYF Newbie
Joined
Jul 15, 2021
Posts
20
Reaction score
24
A year ago I thought paying MSRP= Crazy.... Now paying MSRP= Lucky....

Its a new world order in car buying and I don't see it changing any time soon....
Completely agree. I was looking for a Yukon/AT4 and everywhere around me in a 300mi radius seemed to be asking over MSRP or none available. I was able to find a dealer getting one produced in 2 weeks and was only asking MSRP for it. Jumped on it as I figured I would not find anything else.
 

Forum statistics

Threads
137,675
Posts
1,989,128
Members
102,675
Latest member
j_jerry79
Back
Top