So today was one of those days. We took a family road trip about four hours from home, and when I tried to park my Suburban in a parking garage, it wouldn’t move in reverse—it felt like it was stuck in neutral. With a little help, we managed to get the truck out of the parking space and were able to drive it about five miles to a dealership. During the last half mile, I started to feel it slipping while driving and barely made it there.
As soon as I pulled into the service department, the check engine light came on, which now shows in the MyChevrolet app as “Service Engine Transmission.” The dealership was very helpful and set me up with a free Enterprise rental so I could get home, but now it’s a waiting game.
My home dealership—the one that performed the engine swap—is going to contact GM in the morning to see if they’ll cover the cost of towing the vehicle back to them. In the meantime, I plan to call GM myself and open a case regarding these ongoing issues, including exploring whether a buyback is an option.
Today’s incident was the straw that broke the camel’s back. I’ve completely lost confidence in this truck, and I want out.