Service Safety Restraint system - need permanent fix please!!

[Trh913]

2021 chevy suburban
Already have this safety restraint system error coming up and I just purchased this new vehicle in July (2021) I have read a bunch of other threads where people had wires re-taped, or steering wheel spring replaced, and etc but no one has ever confirmed if they actually lasted, seems most said the error came back.
Anyone have any luck with getting this error to go away and stay away??

 

[Micahsd]

I haven’t encountered that yet have have seen complaints on here and the NHTSA website.

Have you tried taking it to huge dealer at all? Curious if they were able to pull up any set codes showing the condition.

 

[Trh913]

I haven’t encountered that yet have have seen complaints on here and the NHTSA website.

Have you tried taking it to huge dealer at all? Curious if they were able to pull up any set codes showing the condition.

I haven’t taken it to any dearer yet. Been holding off in hopes to find an answer first so I could tell them what I wanted done. I don’t feel like taking this back a bunch of times.

 

[Stbentoak]

Has there been any further word on a definitive dealer fix for this? Am starting to see it intermittently. If the red-light indicator is on, does it mean there is no safety system in effect at all?
Not sure how serious to take this....

 

[Trh913]

I took mine to the dealership and they had to do a system update and my husband did fix the wires under the seat so they wouldn’t “come undone/move” if I moved the seat. So far that did the trick!!!
When you say “red light” is that the red light for onstar or the safety restraint red symbol?

 

[Stbentoak]

Safety restraint symbol. So far it’s been intermittent but I’m not willing to take it in unless they are 100% confident they kno what’s happening and can fix it quickly. I can’t be without a vehicle for days while they figure it out….

 

[Trh913]

I would look into adjusting the wires yourself and making sure they have enough length and the connections are all solid! Then I would schedule for a system update, shouldn’t take more than an hour. I was told I could wait if I wanted when I took mine in, I choose to drop off night before and pick up next day at my lunch break.

 

[robhotdog]

2021 chevy suburban
Already have this safety restraint system error coming up and I just purchased this new vehicle in July (2021) I have read a bunch of other threads where people had wires re-taped, or steering wheel spring replaced, and etc but no one has ever confirmed if they actually lasted, seems most said the error came back.
Anyone have any luck with getting this error to go away and stay away??

As a retired GM tech I can tell you DONT mess with the SIR system..If you have warning lights on or off there will be fault codes for the Trained Tech to start diagnostics. Sometimes it could be a loose connection causing resistance readings to fluctuate. It could also be a system update needed. Your truck is covered by a Factory warranty. These guys dont throw parts or guess at what's going on. The worse case scenario is clearing system and unable to duplicate. The reason no parts are Thrown at it is mainly Lemmon laws. 3 attempts at the Same problem can lead to buybacks. Please work with your service department and give them as much info as possible...When..Where..How ect. Most dealers have rent cars available at no cost if they need it a couple of days. Please know these modern vehicles are very complex electrically. As the instructor told us Years ago..The air bag system is fool proof. NOT STUPID PROOF! Go to a larger dealer that has an established Talent Pool. They will take care of it. Good Luck

 

[Saucy22]

My 22 Tahoe RST has had this issue regularly and started happening around 6,000 miles mark. I brought it in and first time they said they did a system update (I was also having the remote start issue that would kill the car). Within 2 days the safety restraint light came back on. I bought it back today and they called to tell me it's ready and this is what the issue seems to have been....on the driver side the safety harness runs through the seat and if you adjust the seat forward back, shift or anything, the harness pulls on the harness wiring connector. They told me there is actually a service bulletin about this, and the fix they did for me is to reroute it and hold with velcro, per the bulletin instructions. Will let you know if this does not work, but at least I now know the source of the issue.

 

[WalleyeMikeIII]

My 22 Tahoe RST has had this issue regularly and started happening around 6,000 miles mark. I brought it in and first time they said they did a system update (I was also having the remote start issue that would kill the car). Within 2 days the safety restraint light came back on. I bought it back today and they called to tell me it's ready and this is what the issue seems to have been....on the driver side the safety harness runs through the seat and if you adjust the seat forward back, shift or anything, the harness pulls on the harness wiring connector. They told me there is actually a service bulletin about this, and the fix they did for me is to reroute it and hold with velcro, per the bulletin instructions. Will let you know if this does not work, but at least I now know the source of the issue.

Any chance they gave you the TSB number?

This one seems like it may be destined for a recall...potential wear on the wiring harness (esp since on vehicles w/ memory seats, one of the options is to have the seat automatically retreat to a preset exit position on every key off, and then re-adjust to a preset driving position on every entry). We will see, I suppose. Glad they found it!!!

 

[Stbentoak]

My dealer had the TSB but did nothing with the wiring. Was told by GM that it was a bad overhead console. Took 2 weeks to replace it, but the problem came back 2 weeks later. Started a tech case with GM but never heard back and it hasn't come back in the last 3-4 weeks. Fingers crossed....

 

[Blackhawkscrna]

Mine started when my 15 y/o got his learners and started moving the seat. Today the dealer repositioned the sensor so hopefully that is the permanent fix. I found that I could move my seat around and find somewhere where it would stop alarming and saved the seat setting until the fix today.

 

[swildman]

We have a 2022 Tahoe and the Service Restraint System message came on. Took it to a “large” dealer, they said nothing to do with seats/wires but that its definitely only the passenger airbag that might or might not work and that “Chevrolet currently has not provided a fix” for it. Said its a known issue and they are waiting on directive from Chevy. I said doesnt sound safe to drive if airbags working is a crap shoot-they had no suggestions other than check back periodically. Can you spell Corporate L-I-A-B-I-L-I-T-Y? They said the liability is on me if we continue to drive it. ETA on fix I asked? No ETA. So we are just supposed to park a 2022 vehicle until an undetermined date when Chevy can get this figured out? Keep checking back. Chevrolet is going down hill fast with their customer service. Need help Chevrolet!!

 

[ChrisG]

This is the ******** that drives me nuts, I’m having this error and ready to dump my 2022 and buy another brand. I’ve never been so disappointed in 70k.
Almost done w GM, ITS ALL IVE EVER OWNED but pretty po’d

 

[TheAgency]

I've had the same message come on a handful of times. It's some sort of system logic-based error in most cases. The fix is the best part: cycle your overhead map lights on/off, both of them, and it will go away.

The Germans have dealt with these issues for years. More complex systems = more gremlins.

 

[Rolande]

We have a 2022 Tahoe and the Service Restraint System message came on. Took it to a “large” dealer, they said nothing to do with seats/wires but that its definitely only the passenger airbag that might or might not work and that “Chevrolet currently has not provided a fix” for it. Said its a known issue and they are waiting on directive from Chevy. I said doesnt sound safe to drive if airbags working is a crap shoot-they had no suggestions other than check back periodically. Can you spell Corporate L-I-A-B-I-L-I-T-Y? They said the liability is on me if we continue to drive it. ETA on fix I asked? No ETA. So we are just supposed to park a 2022 vehicle until an undetermined date when Chevy can get this figured out? Keep checking back. Chevrolet is going down hill fast with their customer service. Need help Chevrolet!!

As recommended by another user, i cycled my map lights and fixed the problem. Thanks to all

 

[Rolande]

2021 chevy suburban
Already have this safety restraint system error coming up and I just purchased this new vehicle in July (2021) I have read a bunch of other threads where people had wires re-taped, or steering wheel spring replaced, and etc but no one has ever confirmed if they actually lasted, seems most said the error came back.
Anyone have any luck with getting this error to go away and stay away??

As recommended by another user, i cycled my map lights and fixed the problem. Code BIA&A Thanks to all

 

[Iran]

2021 chevy suburban
Already have this safety restraint system error coming up and I just purchased this new vehicle in July (2021) I have read a bunch of other threads where people had wires re-taped, or steering wheel spring replaced, and etc but no one has ever confirmed if they actually lasted, seems most said the error came back.
Anyone have any luck with getting this error to go away and stay away??

I have the same problem with my tahoe 2023. I just bought it in October, after 2K miles, the air bag message popped up. I took it back to the dealer and "repaired" a harness/ connector from the driver seat because there is no parts from factory to replace the faulty one. It didn't work and now I don't know what's next.

 

[JLanier]

We have a 2022 Tahoe and the Service Restraint System message came on. Took it to a “large” dealer, they said nothing to do with seats/wires but that its definitely only the passenger airbag that might or might not work and that “Chevrolet currently has not provided a fix” for it. Said its a known issue and they are waiting on directive from Chevy. I said doesnt sound safe to drive if airbags working is a crap shoot-they had no suggestions other than check back periodically. Can you spell Corporate L-I-A-B-I-L-I-T-Y? They said the liability is on me if we continue to drive it. ETA on fix I asked? No ETA. So we are just supposed to park a 2022 vehicle until an undetermined date when Chevy can get this figured out? Keep checking back. Chevrolet is going down hill fast with their customer service. Need help Chevrolet!!

I have the same issue but along with my warning, my sunroof won't work. Mine started when the temp got below freezing. took it back and they said a fuse was blown. They fixed it and it worked until the weather got cold again. Nw I am told they know about it but they have no fix for it. Anyone else having the sunroof issue?

 

[WalleyeMikeIII]

Wonder if all these issues might be related to water intrusion in the roof console, see here; esp the last video:

22 Tahoe with Water Leak

Well, it was raining both outside and inside my Tahoe. I took it to the dealership, so now just waiting to hear back. seems to mostly be on right side. I was parked facing downhill when it happened. I turned it around to park uphill and it stopped.

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