Thoughts on extended warranties

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shock

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My 19 Tahoe (and 19 Silverado) are nearing the end of their b2b warranties.

What do forum members think of extended warranty vs not getting one, or about one company/plan vs others?

If it matters, I’m a very low mileage driver (esp w covid). I’d prob be looking for longer term and lower mileage. Planning on keeping both vehicles about 8-12 more years.
 

OR VietVet

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Lots of threads about this question and in each of them I have always said and always will say NO!. You should have savings set back for auto repairs and maintenance. The extended warranties are always odds favorites for the warranty company. Sure, every now and then the vehicle owner does use the warranty and it pays for itself but the whole idea for these companies is to keep money and the odds are in their favor every time. Your call though. I ran auto repair shops and worked as a tech for a total of 35+ years. I dealt with these companies and hate them.
 

Bill 1960

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They’re not warranties, they are service contracts. And those words matter because a whole different set of laws apply.

It’s a gamble between you and the service provider on how many covered failures will occur. They have ALL the data on failures at their disposal to price accordingly and to include their profits.

I’m not a gambler myself. Especially when the other party has seen all the cards.
 

Tonyv__

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Lots of threads about this question and in each of them I have always said and always will say NO!. You should have savings set back for auto repairs and maintenance. The extended warranties are always odds favorites for the warranty company. Sure, every now and then the vehicle owner does use the warranty and it pays for itself but the whole idea for these companies is to keep money and the odds are in their favor every time. Your call though. I ran auto repair shops and worked as a tech for a total of 35+ years. I dealt with these companies and hate them.


I’m anti warranty as well lol. Wife’s Mercedes sold us a tire and wheel warranty. I went with it because it was a “fair” price and I know OEM wheels are expensive...... we called to see if she could get the wheels powder coated. Nope. Warranty void on wheels and tires unless Mercedes does the work... so Mercedes has a powder coater/ wheel refinish company they use but it’s an outside company. Mercedes won’t give us documentation that it was done at their dealership... called and canceled the warranty after I got off the phone with Mercedes.


And like others said. Warranty companies will find out every and any reason to not fix your car.... you run regular or mid grade in your 6.2 that recommends premium. They probably won’t fix anything engine related just off Of what they find in your tank ( this is just a hypothetical)
 

OR VietVet

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That is another thing the warranty/service contract company does. Always look for a way to not pay. Deviating from stock is a way they do that.
 

Mighty Hd

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I have ALWAYS come out wayyyyy ahead on extended warranties, with the exception of my 13 Tahoe.

I broke even on the Tahoe warranty. I paid $1835 for a 60/75 through GMEPP purchased at James Black Cadillac. Purchased at 2yrs @ 21k before the next pricing bracket at 24k. My time ran out before the mileage. The rack & pinion, EVAP system, CV axles and a few other things were warrantied out.

My 2002 explorer that we had - the warranty paid out $14,500 before they cancelled it on me. 5 transmissions and an ungodly amount of repairs. I kept it a year after the warranty was out and got rid of it. The first extended warranty was through Ford, then I purchased a second one through Vehicle One. Both were excellent and paid every. single. time.
BUt..that explorer was a pile of hammered dog sh*t too...

I purchased one for my wife's 19 RST through Black Cadillac not too long ago - The prices have obviously increased but It's already covered the rear axle, axle seals, and a few other MISC items. I have a bad feeling the 19 is going to use the hell out of the warranty.

So yes, buy it.
 

Mighty Hd

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I’m anti warranty as well lol. Wife’s Mercedes sold us a tire and wheel warranty. I went with it because it was a “fair” price and I know OEM wheels are expensive...... we called to see if she could get the wheels powder coated. Nope. Warranty void on wheels and tires unless Mercedes does the work... so Mercedes has a powder coater/ wheel refinish company they use but it’s an outside company. Mercedes won’t give us documentation that it was done at their dealership... called and canceled the warranty after I got off the phone with Mercedes.


And like others said. Warranty companies will find out every and any reason to not fix your car.... you run regular or mid grade in your 6.2 that recommends premium. They probably won’t fix anything engine related just off Of what they find in your tank ( this is just a hypothetical)

I got the tire & wheel warranty on my wife's 19rst. Within the first 3 months it paid for itself - Replaced two tires @ $3xx/each and one wheel.
 

Tonyv__

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I got the tire & wheel warranty on my wife's 19rst. Within the first 3 months it paid for itself - Replaced two tires @ $3xx/each and one wheel.
To be fair. Apparently the warranty I got pays out pretty well but it just sucks I couldn’t get them professionally powder coated.

and 5 transmissions?! I woulda dumped that explorer after the 2nd
 

Philpug

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Depends.

IMHO, the only one I would consider is a manufacturer backed ESC, they have a (minimal) vested interest in keeping you happy. An outside ESC has their shareholders interest and the objective of NOT paying a claim.

If a warranty is say $2,000, you are betting that you will have more than $2,000 in work needed, they are betting that it will not. Now, you can keep that money aside and hope you don't need it and self insure yourself.
 

Mighty Hd

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To be fair. Apparently the warranty I got pays out pretty well but it just sucks I couldn’t get them professionally powder coated.

and 5 transmissions?! I woulda dumped that explorer after the 2nd

5 transmissions and was ready for a 6th when we traded it in. We bought the vehicle from my wife's parents with 69k and traded at 130k. Older folks who babied the vehicle so it certainly wasn't abused.

The first transmission the warranty company paid for was a reman, I paid the difference to "upgrade" to a Motorcraft OEM transmission. We were lucky to get 8-12k out of the transmissions before the 2-3 3-4 and 4-3 shifts were slipping. No towing, no erratic driving. Just in town stuff, errands and going to work.

The dealer basically told us the transmissions were aluminum with steel internals that pretty much self-destructed.

I would have kept it, however wrenching on it EVERY weekend was getting old. The last 3 months that we had it far exceeded the cost of a car payment with no end in sight.
 

David Kriss

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I never buy them. When a company sells a contract for a specific price, you can guarantee that the average cost of covered repairs will be well less than that. If you take care of your vehicles then you will probably spend less than the cost of the contract. This isn't guaranteed but these companies have been doing this a long time and the math works in their favor.
 

SuperOldSchool

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Mine has paid for itself many times over.
2015 Yukon Denali

3/4 MRC struts
GPS antenna
Fuel pump
Many sensors
Fuel injector
Lumbar support leaked (air bladder)
Prob some more items I’m forgetting.

would not buy one for Toyota or Honda, but a high end GM truck, yes
 

Philpug

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I never buy them. When a company sells a contract for a specific price, you can guarantee that the average cost of covered repairs will be well less than that. If you take care of your vehicles then you will probably spend less than the cost of the contract. This isn't guaranteed but these companies have been doing this a long time and the math works in their favor.
Casinos weren't built on them losing. ;)
 

abearsfan

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An extended warranty is fine if you get it for the right price. I have had several over the years, the first one I bought was on a used vehicle and unfortunately within a year it paid for itself. I currently have a friend in the "business" whic I buy mine through, if you can negotiate a fair price its worth it. The peice of mind alone, plus if you buy the GM factory ext warranty it is good at any dealership as well as the service plan.
 

SuperOldSchool

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I have purchased 2.

First was for our 2003 Montero. We never used it. I was worried about Mitsubishi issues, but the truck was a tank. It was awesome, but drank gas.

Second one is for my current 2015 Yukon XL Denali. The MRC repair alone paid for it. It would have been $2100 out of pocket, I paid $50.

My Yukon has 93k on it now. I will prob buy another even though it has had a lot of issues. I’ll chalk some of that up to 2015 being the new model year (thus why I bought the warranty). It’s been in the shop every 3-4 months.

When I go for my next one, I will for sure buy the warranty.

For what these cost, we should be getting 200k out of them with minor issues. I’m hoping for 150k and then I’ll trade it in.

Super **** about maintenance and I do not tow.

All fluids are synthetic.
I flushed brake fluid, coolant early
Diffs and Transfer case oil changed to Amsoil at 39k
Trans filter and fluid at 45k

too many issues though, for a $70k+ vehicle.
 
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petethepug

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The VSC or vehicle service contracts are only as good as the administrator and the company that runs it. If you’re in MI, does your state have laws that stand behind what the contract covers?

Ally ( Bank) is a good VSC. I’ve used VSC and CPO warranty for decades. Both paid off 5-10x over the original purchase price. On a 4WD or AWD truck they essentially cover the breakdown as well as the vehicle maintenance as a side effect. Leaky gaskets, o rings, CV boots, rear main and pan gaskets result in 100% of the labor covered, fluids changed and inspection completed. Check that off as a 25 or 50k service interval.

A leaky gasket at the backing plate of the rear axle needs the rear diff cover pulled, wheel & brake assembly pulled. If both sides are being covered by the VSC, leave a set of rear parking + disc brake pads and discs with the tech. They’ll have to be installed (for free). You’ll also just completed the rear drive axle 50k service for free. That’s about $3k in labor and parts you just got comp’d on for the price of the parts you brought in with you.

If you don’t know to use a VSC like this, you’ll likely consider it not with it.


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Philpug

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The VSC or vehicle service contracts are only as good as the administrator and the company that runs it. If you’re in MI, does your state have laws that stand behind what the contract covers?

Ally ( Bank) is a good VSC. I’ve used VSC and CPO warranty for decades. Both paid off 5-10x over the original purchase price. On a 4WD or AWD truck they essentially cover the breakdown as well as the vehicle maintenance as a side effect. Leaky gaskets, o rings, CV boots, rear main and pan gaskets result in 100% of the labor covered, fluids changed and inspection completed. Check that off as a 25 or 50k service interval.

A leaky gasket at the backing plate of the rear axle needs the rear diff cover pulled, wheel & brake assembly pulled. If both sides are being covered by the VSC, leave a set of rear parking + disc brake pads and discs with the tech. They’ll have to be installed (for free). You’ll also just completed the rear drive axle 50k service for free. That’s about $3k in labor and parts you just got comp’d on for the price of the parts you brought in with you.

If you don’t know to use a VSC like this, you’ll likely consider it not with it.


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I don't see the pricing of Ally but is looks like it is a monthy payment, not say a "5yr/75K" contract. Do you go to a GM dealer or a private mechanic?
 

petethepug

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Ally is a bank that took over a VSC company. Not sure which one. UAL is another one based out of Napa in SoCal. I’ve shifted over to the background and reputation of VSC’s. Those are two I’ve researched, used (AUL) and recommend. Ally was not available in Feb ‘20 due to pandemic. Both are sold through dealers or brokers only, not direct. You can call them and they’ll tell you which dealers sell them.

Both are based or do business in CA, which is key. Cali is like the EPA or SMOG police for VSC’s. If CA allows your company to sell here, your VSC passes muster. VSC’s want into CA due to the volume of cars (business). CA is so strict they’re considered “the gold standard other companies must adhere to” if they’re to sell in Cali. It’s actually worth it to purchase a vehicle online in CA just to get the VSC underwritten by the CA Atty Gen bylaws. The VSC don’t fuss or muss with CA customers or the Atty Gen fines the $hit out of them or shuts them down.

In regard to pricing or monthly payments. AUL doesn’t have Mo”ly payments. Because of that a new kind business did pop up to get customers over the hurdle of purchasing a 3, 4 or $5k VSC though. The one that I used was Paylink Direct.

https://secure.paylinkdirect.com/Ac...)/Logon.aspx?ReturnUrl=/AccountNet/AccountNet

They offer zero interest financing on VSC for set times the customer chooses. I chose two years to pay off $1,880.65 for our 08 Denali XL AWD in ‘14. I paid it off after 14 Mo vs 2 years though. The criteria was you must have a reoccurring, automatic payment from a credit, debit, checking or savings account. It was $235 Mo after the down payment.

A VSC that was a CYA clause on that Denali was gold. It had something we all know as LS (engine) piston slap. Until time and research told me that’s what it was, the VSC w/ zero internet payments with a 100% cancellation option and money back guarantee on the unused balance, that was piece of mind. The Denali was purchased at 96K. At the 100k service, the GM Cadillac dealer found over $2k worth of deferred, previously undetected service items above and beyond the mandatory, major $1k 100k mile service. Gulp!

I actually forgot I had the VSC at that point. I told the service writer to hold off for a few hours before I authorized the repairs. When I remembered we purchased the service contract, I called them and 100% was covered with a $100 deductible. Like Vegas baby. The dealer handled the approval process. The dealer had a $3.5k PIF bill on a 7 year old truck. I just paid $1k + $100 for documentation to prove the truck was 100% maintained at a dealer and the VSC paid for its own proof needed, showing I followed the dealer’s recommend maintenance and repairs.

That pattern went on for the full four years coverage on the truck from 99,600 to 147,600 on the clock. Shocks, including “air shocks” was covered. The VSC covered almost $10k of repairs because I switched to an Indi technician who went over the truck with a fine tooth comb like it was his own.

The truck was in 100% perfect mechanical order when sold. The VSC put the dime as well as paying me back for the cost of the VSC. I saved $8k in repairs that doubled as scheduled service items and only paid for oil changes from 2014 to 2020. It’s not luck, it’s experience, perseverance and CA holding their VSC companies contracts accountable. In this economy a VSC would pay for itself if it covered three of the four Magneride struts at a dealer. Hope this helps.




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