Who wants to install parts that arrived in a box that looks like this?

[96-2D-Hoe]

And it's leaking. Probably returned once already. Thanks for wasting most of my day RA

 

[Tonyrodz]

And it's leaking. Probably returned once already. Thanks for wasting most of my day RA

That sux ass! Sorry dude.

 

[OR VietVet]

I hoped you would not have a problem with it but IMO I was thinking a 50/50 chance. Yea, thanks RA.

 

[Joseph Garcia]

Folks, nobody is perfect, and that includes suppliers. And, we don't even know for sure is this damage was caused by them, or by the shipper.

Rock Auto, IMO, has been a great supplier of parts for me and my extended family, for a long time, with virtually no issues. If they are the great parts supplier that I believe them to be, they will make the exchange and offer you an extra discount for your time and frustration (Do you hear me, Rock Auto?).

@RockAuto

 

[96-2D-Hoe]

I contacted them with a question/request just last week and they replied with an actual response the same day.

How did you contact them? I can't find any way to do that?

I need a specific part and have realized they use the same image for 3 different manufacturers and I don't know what I'm actually going to receive.

Took a while but I just found it. The don't make it easy
[email protected]

 

[wjburken]

How did you contact them? I can't find any way to do that?

I need a specific part and have realized they use the same image for 3 different manufacturers and I don't know what I'm actually going to receive.

Took a while but I just found it. The don't make it easy
[email protected]

That's the email I used. I was very happy with the responsiveness to my question.

 

[96-2D-Hoe]

That's the email I used. I was very happy with the responsiveness to my question.

Got back to me in an hour with an answer to my question.

 

[pkelly22]

Brake booster arrived in this box this morning
View attachment 255942 View attachment 255943 View attachment 255944 View attachment 255945

Doesn't appear to be any damage to the booster but who knows?

Yikes! Did you order from RockAuto? I've had better luck with myautostore.com.

 

[89Suburban]

Yikes! Did you order from RockAuto? I've had better luck with myautostore.com.

Kick ass truck in your avatar.

 

[Blackcar]

Have not had very good luck with Rockauto .Shipping usually puts it where I can go to dealer and buy and if you order several items they come from different warehouses, and you pay shipping for each one ends up being expensive. Hard to get ahold of if you have problem and using web site just sends you to return option, No way to verify and their site has problems with wrong part numbers for vehicle you are ordering for and if you send back, you pay return shipping.