Techs get paid the same hourly whether its customer pay or warranty.
Now the labor amount (time) can be slightly less when its warranty.
Again people talking about things they have no idea about. Love it.
You know and I know @BADRIDES was talking about the end result. If you want to nit pick and pick apart everything anyone says and that makes you feel better, you be you.I mean that's the part about working at a dealer. You see the same cars day in and day out. I guess you could work at a independent if you need variety and wanna lose your ass as a flat rate tech. To each their own
Then in your next response to @BacDoc, your love of the dealer shops comes out, I have heard that tone so many times from dealer techs. When I ran those independent shops, I would never hire a dealer tech because then I would have to try and break all the "short cut habits" they pick up at the dealers. You may be an exception and if so, more power to you. You said it best when you said, "To each there own". That is the point of some of what you want to disagree about. Your way is your way but that does not make it the best way, but it could be for you. I know one thing for sure, there are a lot of Prima Donna's that work at and for dealers.