BREAKING: GM is officially recalling the L87

[DuraYuk]

Techs get paid the same hourly rate but warranty time is NOwhere close to customer pay time on how many hours they get paid for the job. I bill out the work so I know.

It is. The only way it isnt is if you are screwing customers on customer time.

For example gm would allocate 8.5 hours for a rwd truck transmission rebuild. Customer pay i would charge 10 hours.

If you are seeing a disparity your screwing the customers. Warranty is still book time. But you can pad customer jobs because there's no real oversight outside of the customer just not doing the job with you.

What dealer you with so we can steer clear? Or shop?

 

[vcode]

Techs get paid the same hourly rate but warranty time is NOwhere close to customer pay time on how many hours they get paid for the job. I bill out the work so I know.

So do they get paid for a 40 hour week or by the job? If it takes them 12 hours to do a job that is allotted only 8, do they not get paid for 4 hours of work? Or does the dealer eat the cost? Not familiar with that pay structure.

 

[DuraYuk]

So do they get paid for a 40 hour week or by the job? If it takes them 12 hours to do a job that is allotted only 8, do they not get paid for 4 hours of work? Or does the dealer eat the cost? Not familiar with that pay structure.

Its flat rate. So if a job pays 5 hrs and you do it in 3 you get paid 5. Flip side is if job pays 5 hours and it takes you 8 hrs you still get paid for 5. That's why as a flat rate tech the repetition a dealer affords is in your best interest.

When I was doing it wave plate transmission failures in the acadia, enclave, outlook, and traverse paid really well for warranty. I could knock it out in 6 hours. Id have loads to do since our dealer was high volume and the issue was extremely prevalent. I was cooking because I beat the book.

Now on the flip side water leaks were terrible. Because diagnosing it took forever but warranty would only pay for the fix = a seal = not much time to replace a seal and warranty diag time didn't pay much. BUT a good dealer will have you punch in a issue like that and internally pay your diag time.

 

[OR VietVet]

Unless the tech can find a reason to up the labor time, if they sell a job for 10 hours and it takes 13, too bad, especially warranty work.

The customer pay labor hours are usually padded so that a sold 5 hour job usually takes 3.5 or so. On a 40 hour work week, it is not uncommon for a dealer tech to flag 50-60 hours.

 

[OR VietVet]

Did not mean to post the same thing. @DuraYuk posted just before I did, but you get the idea.

 

[WalleyeMikeIII]

Eric tears down a Recalled L87…every bearing damaged, and had crank to block contact like @Vladimir2306 showed in his teardown.

 

[2024 White Tahoe]

Its flat rate. So if a job pays 5 hrs and you do it in 3 you get paid 5. Flip side is if job pays 5 hours and it takes you 8 hrs you still get paid for 5. That's why as a flat rate tech the repetition a dealer affords is in your best interest.

When I was doing it wave plate transmission failures in the acadia, enclave, outlook, and traverse paid really well for warranty. I could knock it out in 6 hours. Id have loads to do since our dealer was high volume and the issue was extremely prevalent. I was cooking because I beat the book.

Now on the flip side water leaks were terrible. Because diagnosing it took forever but warranty would only pay for the fix = a seal = not much time to replace a seal and warranty diag time didn't pay much. BUT a good dealer will have you punch in a issue like that and internally pay your diag time.

I bought a new 1989 Dodge Grand Caravan LE with the new UltraDrive 4-speed transmission.

The transmission failed repeatedly during the warranty period (I think the engine and transmission warranty was 7 years or 70,000 miles). Strictly passenger use.

The dealership rebuilt or replaced the transmission about 6-8 times.

The dealership’s transmission technician that did the UltraDrive transmission repairs used to kid that the UltraDrive transmission enabled him to put his kids through college. For quite some time, he only did work on the UltraDrive, as there were so many failures for many years.

 

[cornicekurt]

These engines, good or bad are not going to fail due to 0W40, they are more likely to fail with 0W20.

And regardless of what viscosity oil you run, any engine will suffer from extended oil change intervals vs more frequent oil changes. The filter only captures larger dirt particles, the detergents in the oil keep dirt in suspension, the only way to remove any dirt/carbon/soot/fuel that the filter does not capture is to drain the oil.

Change your oil frequently, I would not recommend exceeding 50% on the OLM, rinse and repeat if you value your engine. What you spend in additional oil changes will not even touch a single internal engine repair or loss of value if you trade or sell because of an engine problem.

85k for a potentially faulty engine and you want me to double up on my oil changes to help the company that sold me this POS get their junk to survive until the warranty is up? Newsflash! Ain’t happening. 150 should be a bare minimum for these vehicles.

 

[DuraYuk]

85k for a potentially faulty engine and you want me to double up on my oil changes to help the company that sold me this POS get their junk to survive until the warranty is up? Newsflash! Ain’t happening. 150 should be a bare minimum for these vehicles.

The same is true for everything in life. The difference is whether the company stands behind their mistake.

Are we just punching the air or?

Humans make things. And things can break. What would you like the solution to be?

New engines, extended warranty. What else ?

 

[viven44]

The same is true for everything in life. The difference is whether the company stands behind their mistake.

Are we just punching the air or?

Humans make things. And things can break. What would you like the solution to be?

New engines, extended warranty. What else ?

First off, admit their mistake i.e. prescribing the wrong oil for the engine/crankshaft/bearing design (this is hard to prove but I strongly believe based on the prior discussions on this thread).

In 6-sigma problem solving, there is always the man, machine, method, mother nature, measurement, or material. It is difficult for a large Fortune 500 company to admit the error in engineering decisions to the customer (on the man or even method) but instead blame it on defectivity (material, machine, etc). It is certainly a smart face-saving strategy but ultimately diminishes the ability of the solution to provide confidence to the consumer.

Personally, I think if these engines have suffered little material damage on 0W-20 by the time they have been switched over to 0W-40 that they will have a very good long-term prognosis i.e. do as good as their 5.3L brethren.