2022 Wont start after remote start

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olyelr

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Yes, you do. Everything inside the vehicle is dead till that button is pushed with foot on brake, just like you were starting it from Scratch...


….yet, when you push the button like you are supposed to, everything might go dead including the motor lmao.
 

NaliWagon

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Wow! Need more pics of your ride and specs…love the blacked out chrome against that color!
Thanks!

Here are a few pics from a separate thread:


Will add more details in a follow up.
 

olyelr

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Thanks!

Here are a few pics from a separate thread:


Will add more details in a follow up.
Sounds good, thanks !
 
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NYisles1

NYisles1

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Can anyone confirm if the BCM programming worked for them?
So far so good. I’ve remote started about 20 times since the BCM update. But the occurrence of this issue is very infrequent - so for me it’s going to take at least a few more months to feel confident it’s gone for good.
 

vwfast

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Just had mine updated yesterday after running into the issue less than a week after getting my 22 Tahoe. Will report back if I run into any issues. As @NYisles1 said, it'll take me a while to feel confident in it again. Meanwhile the 10mm socket in my glove box isn't going anywhere.
 

Crzylgs

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So far so good. I’ve remote started about 20 times since the BCM update. But the occurrence of this issue is very infrequent - so for me it’s going to take at least a few more months to feel confident it’s gone for good.
Did the dealership know exactly what to do? How long did the update take?
 
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I’m happy to have found this thread, although it does make me a little sad to see so many having the same issue. I have a 22 high country that has all of 1100 miles on it and this has happened 2x in the last week for me. I have remote started this vehicle several times but apparently once it gets to be over 1000 miles on the odometer this issue is starting (from what I gather). Really makes me sad knowing that an $83k vehicle has an update issue and instead of telling their customers beforehand, we’re all left on the side of the road with a tow truck company on the other line. Does anyone know why Chevy doesn’t inform their customers of issues like this?
 
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Did the dealership know exactly what to do? How long did the update take?
Someone in a FB group I’m a part of has this happen yesterday and it was taken care of right away. He had his Tahoe back within an hour or so from the looks of his post.
 
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NYisles1

NYisles1

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Did the dealership know exactly what to do? How long did the update take?
I printed the updated bulletin and brought it to the dealer --- hard to say if they would have spent the time looking for it otherwise.
 

Jcunny

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this happened to me, remote start - hopped in and the vehicle didn’t turn on.

Disconnected the ground terminal on the battery. Reconnected and the trucks starts.

Now I’m worried to use remote start but please keep this thread posted once a software update is released so I can bring it it to get serviced.
 
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Are the BCM updates a big deal? Are they done automatically at most dealers when you take your truck for service or do you have to ask? I just had to have a long conversation with my dealer to get them to do the update.
 

Stbentoak

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It’s something like this that should really be an OTA update loaded to your vehicle automatically. It’s known fix, it’s been tested And there’s no reason to have to go to the dealer to get it applied.
 
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NYisles1

NYisles1

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It’s something like this that should really be an OTA update loaded to your vehicle automatically. It’s known fix, it’s been tested And there’s no reason to have to go to the dealer to get it applied.
Agree - sure seems like many of the software fixes could be easily fixed with ota updates but on this issue my dealer told me they wont do a BCM update like this over the air because if it is interrupted it can leave the vehicle inoperable.
 

suterusu

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Agree - sure seems like many of the software fixes could be easily fixed with ota updates but on this issue my dealer told me they wont do a BCM update like this over the air because if it is interrupted it can leave the vehicle inoperable.

Bingo, there was a short time where OTA was a thing, but the reliability isn't there the way GM handles the process, so they just nixed the whole OTA process and leaves it to dealers on an as-needed basis based on customer complaints.
 

PaulGA

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I’ve been super hesitant to use the auto start on my 22 after reading the thread but the 90 degree plus Georgia days were upon us so I made the appointment with my local deal and got the BCM updated on Wednesday. I’ve used the auto start without issue from the app a few times already. Fingers crossed.

Service department didn’t seem to know this was an issue nor did they know about the bulletin so I printed it out from this thread and brought it in with me.

whole process was quick, I had just hit 3000 miles so I said screw it and had them do the first oil change and tire rotation while I was there and whole thing took less than an hour.
 

DurtyHoe

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Just had this happen to me! Just over 5K, been using my auto start from the fob from day one with no issues. My service advisor said he had never heard of this so I sent him the bulletin from above and he said he would talk with his tech about it prior to me getting it towed in. Glad to hear that an update will fix this, BUT I was never told about this at delivery back in March which blows my mind!
 

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