Midlothian to Possession

[kate_t]

Great… I wish they would tell you why it was sitting there and how long g they expect it to be there

I called the GMC Customer Service number today and she called to get a status and she said I'm still 4300 and waiting for transport in that lot. Something still doesn't add up because I still don't have a window sticker and my salesman still doesn't have an invoice...unless that happens once the vehicle is loaded for transport...

 

[Kaylabou]

I called the GMC Customer Service number today and she called to get a status and she said I'm still 4300 and waiting for transport in that lot. Something still doesn't add up because I still don't have a window sticker and my salesman still doesn't have an invoice...unless that happens once the vehicle is loaded for transport...

It truly is frustrating that they can’t give us straight answers

 

[Gstaffs23]

I found our car on the gmc website as “in-transit” then found the window sticker online as well. But really no help from gmc or the dealer other than, “we’ll let you know”

 

[TallDad]

I called the GMC Customer Service number today and she called to get a status and she said I'm still 4300 and waiting for transport in that lot. Something still doesn't add up because I still don't have a window sticker and my salesman still doesn't have an invoice...unless that happens once the vehicle is loaded for transport...

Yes, exactly. My dealer keeps saying its at 4300 and “any day now” and telling me that trucks have recently arrived without warning or updates and that they showed lesser status codes even once in their lot (to their defense, customers on this very forum have reported this happened to them)…But I agree, the absence of a window sticker is an indication there is more of an issue that just awaiting transport IMO.

It could just be not wanting to tell us that there might be a long delay, confusion or plain ignorance: the status code for missing parts should be 4D00, but it seems ill informed CS reps and salesmen are just equating everything starting with a 4 as transport.

For those on here new to the wonderful world of waiting for a GM, I suggest you browse this 728 page thread on another forum: https://www.gminsidenews.com/threads/chevrolet-order-tracking.117663/page-728 Only one conclusion: there is no way to predict if you are in for a week or a year.

Again, we all get it, GM is not alone, it’s a logistical mess out there, but they could and should be able to tell us if our cars are delayed weeks, a few months or 6 months+ and why – just so we can plan. I have no idea if it will give me anything, but I e-mailed the GM CEO a few days ago (as many did before) asking just this. I hope one of her staffers will be able to give me a clear reason and an estimate. If any of you want to try: [email protected]

 

[kate_t]

Yes, exactly. My dealer keeps saying its at 4300 and “any day now” and telling me that trucks have recently arrived without warning or updates and that they showed lesser status codes even once in their lot (to their defense, customers on this very forum have reported this happened to them)…But I agree, the absence of a window sticker is an indication there is more of an issue that just awaiting transport IMO.

It could just be not wanting to tell us that there might be a long delay, confusion or plain ignorance: the status code for missing parts should be 4D00, but it seems ill informed CS reps and salesmen are just equating everything starting with a 4 as transport.

For those on here new to the wonderful world of waiting for a GM, I suggest you browse this 728 page thread on another forum: https://www.gminsidenews.com/threads/chevrolet-order-tracking.117663/page-728 Only one conclusion: there is no way to predict if you are in for a week or a year.

Again, we all get it, GM is not alone, it’s a logistical mess out there, but they could and should be able to tell us if our cars are delayed weeks, a few months or 6 months+ and why – just so we can plan. I have no idea if it will give me anything, but I e-mailed the GM CEO a few days ago (as many did before) asking just this. I hope one of her staffers will be able to give me a clear reason and an estimate. If any of you want to try: [email protected]

That forum is where I learned my status is 3800 as opposed to 4300 like the GMC Chat and dealership is saying...and it makes MORE sense with it at 3800 since there's been no invoice issued yet (that comes at status 4150...

 

[TallDad]

My dealer reached out to me, I have to say they are doing a great job under the circumstances. Reading how others here are kept in the dark, I feel very lucky with the service they are providing.

My Denali XL’s status changed from 4300 to 4B00. Still no window sticker, VinView still doesn’t work. They were honest and say they have no idea what it means (in this case) – I showed them JC still shows it in Midlothian with no change and asked if they could ask their GM rep. They did and they are expecting an answer tomorrow.

Anyone else in the Midlothian club get an update? @slade45 , @kate_t will you be pinging your dealers tomorrow?

 

[Rradford45]

My dealer reached out to me, I have to say they are doing a great job under the circumstances. Reading how others here are kept in the dark, I feel very lucky with the service they are providing.

My Denali XL’s status changed from 4300 to 4B00. Still no window sticker, VinView still doesn’t work. They were honest and say they have no idea what it means (in this case) – I showed them JC still shows it in Midlothian with no change and asked if they could ask their GM rep. They did and they are expecting an answer tomorrow.

Anyone else in the Midlothian club get an update? @slade45 , @kate_t will you be pinging your dealers tomorrow?

Still no updates. Been sitting in Midlothian since 4/13

 

[Keg0brew]

Mine has been there since end of March. Dealer isn’t sure but thinks it’s chips related. Say they have called GM multiple times and have not received a straight answer.

 

[kate_t]

My dealer reached out to me, I have to say they are doing a great job under the circumstances. Reading how others here are kept in the dark, I feel very lucky with the service they are providing.

My Denali XL’s status changed from 4300 to 4B00. Still no window sticker, VinView still doesn’t work. They were honest and say they have no idea what it means (in this case) – I showed them JC still shows it in Midlothian with no change and asked if they could ask their GM rep. They did and they are expecting an answer tomorrow.

Anyone else in the Midlothian club get an update? @slade45 , @kate_t will you be pinging your dealers tomorrow?

Yes. I have been told that Thursday is the day to check in and it seems like the day I usually get an update from my salesman.

I do plan to reach out tomorrow and I will let you know.

 

[slade45]

My dealer reached out to me, I have to say they are doing a great job under the circumstances. Reading how others here are kept in the dark, I feel very lucky with the service they are providing.

My Denali XL’s status changed from 4300 to 4B00. Still no window sticker, VinView still doesn’t work. They were honest and say they have no idea what it means (in this case) – I showed them JC still shows it in Midlothian with no change and asked if they could ask their GM rep. They did and they are expecting an answer tomorrow.

Anyone else in the Midlothian club get an update? @slade45 , @kate_t will you be pinging your dealers tomorrow?

Yep - expecting an update today or tomorrow. I'll share what I hear.

 

[Kaylabou]

Mine has been there since end of March. Dealer isn’t sure but thinks it’s chips related. Say they have called GM multiple times and have not received a straight answer.

Same on my end. It sucks

 

[aksarbenc]

Same boat here, stuck in Midloathian. Dealer has no idea what's going on.

DeliveryDate = April 13, 2022, 1:12 pm Eastern Time
Description = Delivered on
Apr 13 2022
Destination = MIDLOTHIAN STRG, TX​

 

[kate_t]

I reached out to GMC Customer Service; was told my vehicle is still "waiting to be transported". I forgot to ask the gentleman to find out my event code, and when he came back - he did attempt to ask, but he wasn't able to reach anyone. So I'm trying the GMC Chat now to see if they're still showing 4300. My salesman did just reach out and said "Ive been checking daily. They have no Estimated Delivery on VinView. My managers are all over these Yukons because there are multiple coming on same trailer."

 

[kate_t]

Same boat here, stuck in Midloathian. Dealer has no idea what's going on.

DeliveryDate = April 13, 2022, 1:12 pm Eastern Time​

Description = Delivered on​

Apr 13 2022​

Destination = MIDLOTHIAN STRG, TX​

Are you in the midwest by chance?

 

[aksarbenc]

Nope, Philadelphia area

 

[kate_t]

This is the long list of vehicles that I've tracked that are still sitting in Midlothian.

 

[Jennylake]

Hello,

Just wondering…

Are you waiting on a Truck/SUV that Jack Cooper shows sitting at Midlothian Strg, TX?

OR

Did your Truck/SUV go to Midlothian and then get delivered relatively soon?

I’m waiting on my ‘22 Yukon Denali that GM Chat tells me is in status 4300, built 04/13/2022 and Jack Cooper site says is sitting in Midlothian, TX.

I am waiting on a ‘22 Z71 Suburban that went from Arlington to Midlothian. The dealership is literally 45 miles from Midlothian. It just says ‘in transit’ with no ETA.

 

[Jennylake]

I am waiting on a ‘22 Z71 Suburban that went from Arlington to Midlothian. The dealership is literally 45 miles from Midlothian. It just says ‘in transit’ with no ETA.

VIN# 1GNSKDKD2NR283893

 

[slade45]

Heard from my dealer - no update on my Yukon XL Denali still stuck at Midlothian. He did mention again they think it is a chip hold. Another week wasted

 

[kate_t]

Heard from my dealer - no update on my Yukon XL Denali still stuck at Midlothian. He did mention again they think it is a chip hold. Another week wasted

This is beyond ridiculous...