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Who wants to install parts that arrived in a box that looks like this?

Discussion in 'RockAuto' started by 96-2D-Hoe, Aug 29, 2020.

  1. 96-2D-Hoe

    96-2D-Hoe Full Access Member

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    And it's leaking. Probably returned once already. Thanks for wasting most of my day RA
     
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  2. Tonyrodz

    Tonyrodz Resident Resident

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    That sux ass! Sorry dude.
     
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  3. PNW VietVet

    PNW VietVet Supporting Member

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    I hoped you would not have a problem with it but IMO I was thinking a 50/50 chance. Yea, thanks RA.
     
  4. Joseph Garcia

    Joseph Garcia Supporting Member

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    Folks, nobody is perfect, and that includes suppliers. And, we don't even know for sure is this damage was caused by them, or by the shipper.

    Rock Auto, IMO, has been a great supplier of parts for me and my extended family, for a long time, with virtually no issues. If they are the great parts supplier that I believe them to be, they will make the exchange and offer you an extra discount for your time and frustration (Do you hear me, Rock Auto?).

    @RockAuto
     
  5. 96-2D-Hoe

    96-2D-Hoe Full Access Member

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    How did you contact them? I can't find any way to do that?

    I need a specific part and have realized they use the same image for 3 different manufacturers and I don't know what I'm actually going to receive.

    Took a while but I just found it. The don't make it easy
    [email protected]
     
  6. wjburken

    wjburken Supporting Member

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    That's the email I used. I was very happy with the responsiveness to my question.
     
  7. 96-2D-Hoe

    96-2D-Hoe Full Access Member

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    Got back to me in an hour with an answer to my question.
     
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