Inventory or Order?

[Stbentoak]

I totally get it, but for some of us the prices of these vehicles is up there. And besides, we have this notion of mechanical sympathy. You'll see us in the company garage walking pretty far to park away even though our vehicles are quite ordinary. At any rate, it does feel as if a custom order, is between the dealer and GM, not the customer and GM. Haven't seen anything yet to the contrary. The fact that a customer can't get status online and must rely upon the dealer or chat GM, is a red flag, at least to me. On a positive note, there has to be some code of honor when doing business. If a dealer makes a person wait months then sells the vehicle to a higher bidder, that's not great and surely it would be reflected somewhere.

edit p.s. I just went to the website and put in the 6 digit vehicle order chatting with the virtual assistant. It said your dealer has submitted your order, but it has not been officially accepted by GM. That was very easy, seriously. And interesting both the dealer and the virtual assistant say, "Your order."

What's the code of honor? Put money down and its yours and yours alone from inception to delivery. Order it with NO money down.. well, most dealers won't even do that on generic or slow moving vehicles. Especially if you order wacky or undesirable configurations. With Tahoe's and Yukon's... they would mostly get sold anyways if not too crazy of config. but without money down you have no real contract. Mine was 3K nonrefundable. That shows you are serious and will take it as soon as it arrives which is next week for me....

 

[Johnny Fr]

What's the code of honor? Put money down and its yours and yours alone from inception to delivery. Order it with NO money down.. well, most dealers won't even do that on generic or slow moving vehicles. Especially if you order wacky or undesirable configurations. With Tahoe's and Yukon's... they would mostly get sold anyways if not too crazy of config. but without money down you have no real contract. Mine was 3K nonrefundable. That shows you are serious and will take it as soon as it arrives which is next week for me....

I guess we can agree to disagree. There's no such thing in my mind, nor is there according to my Chevy dealer, as a non refundable deposit. She said by law they cannot refuse to refund it, when I asked. She also asked why are you asking if it's refundable? I said because I like to consider everything.

What if a person loses their job? Can't get financing. Something changes health wise? Anything can happen. We're paying cash, that's imho riskier than financing because I could simply change my mind and walk away. If I did? They have a Lakeshore blue HC with only one option, HC Deluxe, to sell. What right do they have to keep a $3,000 deposit? That's unjust enrichment.

At any rate, we gave them a $500 refundable deposit. Legally I do not think that means "the vehicle is mine." It's simply a gesture.

With the BMW that was ordered, same thing. $500 refundable deposit. And I did change my mind because suddenly the said they forgot to charge me Training and MACO fees I need to pay them, and I said no, cancel the order. Then they said ok you don't have to pay them.

These are my opinions, if Chevy wanted any more than $500 and said non refundable, I'd show myself, my wife, and son the way out.