2023 Yukon XL Windshield Wipers periodically stop working while driving

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GMak

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I'm the Original Poster. So, after my 3rd windshield wiper module, the intermittent failure still exists. I discussed with a lawyer and sent in a Lemon Law letter. They acknowledged the letter and flew out a technician to work on the truck. After a day of working on the truck he didn't find anything wrong and didn't make any repairs. GM then acknowledged that the wipers were not repaired. GM Customer Care filed for Repurchase of the truck and then denied it (because they said my initial service was over 24k miles - this was incorrect as it was 11k miles -- see my opening post of this thread). Once I sent in the service record docs, they filed for Repurchase again and denied it because they said that each service appointment was only for 1 day. This too was incorrect, but either way, I still didn't leave the service station with repaired wipers.
So, now my lawyer is looking to file a class-action lawsuit over this issue and is looking of other owners that have faced the same issue. If you have had the same issue, please let me know -- reply here, or send me a message and I'll get back to you.
I have a 2023 with the same issue and seemingly getting the friendly "not sure what to do" from the dealers, but can't blame them. GM needs to figure this out and give the dealers the info to solve this problem. First failure at approximately 32K last November while driving on highway, failure is exactly as you described. The operation resumed about 5 minutes later. Second failure was June 2025, 37K miles failure was after a fuel stop after extended period of highway driving in the rain. Original windshield, never wrecked always dealer serviced.....not sure what to do. I filed NHTSA report. Have you had any luck with getting a resolution?
 
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Usfbulls89

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I have a 2022 GMC Yukon Denali and I’m having the same issue. Had a scary as hell ride home yesterday when my wipers just turned off mid drive. Really, really scary. It had happened once or twice before, but only for a few seconds (which in even a mild rain is super dangerous). I read these threads and decided not to even bring it in because it sounds like GMC wouldn’t know how to fix it. Started working today after about 20 hours since the incident yesterday. Makes me want to go turn the car in tomorrow. Please let me know if you hear of a resolution on this.
 

jfoj

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Anyone having wiper problems should fill out a NHTSA complaint form. More complaints, more investigation and more likely to find a fix and possibly have a Recall.


I have a 2024 Yukon Denali and have yet to have the wipers stop, but only have 8k miles on it and most travel has not been in the rain.

I am aware of complaints of the wipers stopping. I did experience a situation where the wipers were VERY slow on a mostly dry windshield. Cannot recall if I was manually wiping a mist of had cleaned the windshield. So I am a bit worried this is an indication of a problem to show up at a later date.

Wondering if there is a bad circuit component or bad solder joints inside a controller? This would be a possible cause. I have also seen situations where the female terminals that connect and mate with male pins were the wrong size and too large that cause intermittent problems.

Again, anyone that has had problems, fill out the NHTSA complaint form so the numbers start to get documented.
 

BigdawgR6

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I'm the Original Poster. So, after my 3rd windshield wiper module, the intermittent failure still exists. I discussed with a lawyer and sent in a Lemon Law letter. They acknowledged the letter and flew out a technician to work on the truck. After a day of working on the truck he didn't find anything wrong and didn't make any repairs. GM then acknowledged that the wipers were not repaired. GM Customer Care filed for Repurchase of the truck and then denied it (because they said my initial service was over 24k miles - this was incorrect as it was 11k miles -- see my opening post of this thread). Once I sent in the service record docs, they filed for Repurchase again and denied it because they said that each service appointment was only for 1 day. This too was incorrect, but either way, I still didn't leave the service station with repaired wipers.
So, now my lawyer is looking to file a class-action lawsuit over this issue and is looking of other owners that have faced the same issue. If you have had the same issue, please let me know -- reply here, or send me a message and I'll get back to you.
I know you've been offline for some time but wondering what your resolution was to this? I took a round trip from Houston to Austin this weekend and this issues happened to me as well. Stopped working TWICE within 2 hours. The first time I was driving 75mph so it wasn't too bad. The 2nd time it happened as I was driving through a small town and luckily I was already pulling off for a pit stop. When I got back into the truck, it was still disabled and not working no matter what I tried. About 5 mins later it started working before I left the gas station. I was nervous for the rest of the trip since there was still light rain for the trip back to Houston.
 

dbphillips

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Late to the thread, but I'd recommend keeping RainX fresh on your windshield if you see this failure. Might save your life.

Good luck with lawsuit.
 

GMak

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Late to the thread, but I'd recommend keeping RainX fresh on your windshield if you see this failure. Might save your life.

Good luck with lawsuit.
I have logged NHTSA compliant. While doing that I was searching around I found an interesting file of an engineering report apparently filed by GM (Attached). I'm still dumbfounded that there is not some sort of resolution on this issue. I have worked in the auto industry for many years in the Detroit metro area and at one point supported a serious safety recall within the steering system of a vehicle. One vehicle showed the issue on the road and 30K+ vehicles were recalled. Someone out there has to have some connections to help us resolve this. Your comment on RainX is how we were able to continue on a family trip when the wipers decided to fail, 4hrs from home on a rainy Sunday afternoon, pulling a boat,2 kids, 2 dogs... Unreal that I'm dealing with this on a $60K+ vehicle. Lawyers help us do some digging, the doc I found seems to make it obvious that there is an issue. How is it our fault that they don't know why or what to do, just because not enough people have filed claims.
 

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jfoj

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I have not had my wipers stop, however, when using them to wash the windshield and the the washer fluid is about evaporated and the wipers are making the last sweep or so, I find that the wipers move VERY slow. Kind of like the motor does not have the torque to move the wipers on a dry windshield. Unlike many of the older models that would rip your arm off if you tried to grab the wiper to remove leaves or something under the wiper blade while it is operating, it seems these newer models have something going on with the wiper motor power or torque.

This wiper motor has very little torque and/or a problem with its armature if the motor is a DC brush based motor like the wiper motors of the past.

Not looking forward to the time if the motor quits when needed. I have to assume the wiper motor may be controlled by the BCM rather than old school basic circuitry. I know the rear wiper can be configured to wipe once when the vehicle is put is reverse, so at least the rear wiper is likely BCM controlled.
 

frescary

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kjm_333 or anyone else, have you found a resolution to this? Happening to my wife's car and it's so unsafe. We have tried turning off rain sensing and it reoccured. It's happened probably 5 times so far.
 
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jfoj

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All I can say is the wiper motor in these vehicles is weak. When the wipers are pulled across a dry windshield the wiper motor struggles and is SLOW.

I may have had wipers stop only once for a short period as I recall. GM is aware of this problem, but is asking for field reports because they have no idea WTF is going on.

If anyone having wipers stop, in addition to dealing with the dealer, suggest you go online and fill out a NHTSA Complaint Form. The more NHTSA complaints, the more pressure GM will have, they will put more resources on the issue and likely find a solution quicker.

 

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