2022 Wont start after remote start

[B520044]

I have a 21 AT4 and use remote start daily before leaving work. It has always started. 9k miles so far.

 

[Lakerider]

Just got my ‘21 Yukon slt in mid-December and have been remote starting like a champ. The remote works remarkably far away I’d say. I have 1,900 miles and wondering if I should back off the remote starting too.

 

[ddivinia]

I bet it is new software with the new cluster. Guess I’ll quit using it. If anybody hears when the fix comes out - let us know.

D.

 

[Jatist80]

Tldr; try disconnecting battery for 5 minutes.
Same thing happened to my wife, after we had the vehicle for 4 days, I drove to where she was, I had brought jumper cables but forgot a multimeter; I had assumed I had installed a media player wrong and it killed the battery. Anyway OnStar said engine error and it had to be towed. I got there hooked up jumpers, didn't work, as soon as you hit the start button, everything went black. Took off negative cable from batt, continued with jumpers on, waited approx 6 minutes, disconnected the jump, reconnected negative, started right up. Cancelled the tow and it has had zero issues since. This is a 22 Yukon xl Denali. It was remote started by app. I don't think the battery was low at all, so jump was likely no effect. Got a 10mm that is now staying in the Yukon just in case it happens again.

 

[ChuckShots]

Something similar happened to me a few weeks ago with my new Suburban 2022. Remote started daily for a few weeks no problem, then one day I remote start it, about 10 minutes later got on the car while the car was running, pressed the Start button and the car turned off. Press Start again, nothing, dead. I got lights, dashboard, but the engine would not start.

Called in for a jump start. The car started and tried to drive, but the steering wheel was very stiff. The dashboard showed a message indicating that it needed to be serviced.

Got the car towed to the dealership. They looked at it and told me everything was working fine.

The person at the dealership had the theory that the battery discharged for some reason. Then, the car computer started shutting off systems to preserve the battery charge, one of them being the power steering.

The morning of the incident was colder than usual, and I had configured the car to auto-start seat warmers and the steering wheel heater. I found some information in the car manual about the vehicle not generating enough electricity to keep the battery charged while running idle. I believe this caused the battery to drain.

In any case, I picked up the car from the dealership, turned off the automatic seat warmers/power steering heater, and haven't run into the issue again.

I have a 2022 Tahoe Z71, have used remote start many times over last 2 months, then one this same scenario happened, I remote started, got in the car, hit the start button and it stalled. Dealers tow driver jumped it, it started, he went on his way, I put it in driver to bring it to the dealership and immediately realized no power steering, had the tow driver return, bring it to the dealer, off the tow, started right up and had steering worked find. Dealer found the error codes POE32 and POE37 BUT no answers as to the power steering issue. Does anyone have insight to the power steering issue that the two of us have had?

 

[AnthonyNeil]

So I had a similar issue yesterday. Truck started at 3 locations in AM then when I tried at my mother’s just long cranking ( I have seen that elsewhere on the internet). Couldn’t get into neutral. Dealer couldn’t help.

Worst service on the planet from Gm roadside. This happened at 830 am. They sent tow trucks but no dolly twice. Hours on hold. Third truck didn’t show. Maybe I should have just had them drag it like others. But, Returned at 130 am to truck still there. I tried it and it started and I drove it home. I don’t think I ever let it sit due 15-20 minutes at any pint without trying to start it before I left it in the driveway waiting for tow

So, it must be the remote start issue but anyone else getting the long crank?

 

[R32driver]

So this seems to be a '22 issue only then? We're closing in on 9K miles on our 21 and remote start pretty much daily with no issues to report

 

[Toasty]

So I had a similar issue yesterday. Truck started at 3 locations in AM then when I tried at my mother’s just long cranking ( I have seen that elsewhere on the internet). Couldn’t get into neutral. Dealer couldn’t help.

Worst service on the planet from Gm roadside. This happened at 830 am. They sent tow trucks but no dolly twice. Hours on hold. Third truck didn’t show. Maybe I should have just had them drag it like others. But, Returned at 130 am to truck still there. I tried it and it started and I drove it home. I don’t think I ever let it sit due 15-20 minutes at any pint without trying to start it before I left it in the driveway waiting for tow

So, it must be the remote start issue but anyone else getting the long crank?

Duramax? There should be a software fix for long crank

 

[NYisles1]

So this seems to be a '22 issue only then? We're closing in on 9K miles on our 21 and remote start pretty much daily with no issues to report

It is 22 only. Dealer bulletin was dated 12/8 so feels like it’s taking them a long time to come up with a software fix. I haven’t remote started mine since having it towed as I don’t want to chance it again - however it seems like a fairly uncommon occurrence.

 

[mbd2015LTZ]

I was wondering the same if there's been an update, and if there is, how we're supposed to find out? When our Tahoe gets towed in and they say "oh yes there's a bulletin for this here is a software update"...