“This device isn’t play protect certified”

[Techxan]

Anyone have this error and know a fix? The message pops up every 30 seconds and prevents CarPlay from being used. We have tried to remove charging cord, reconnect phone, shut off vehicle with no luck. Dealership has to have vehicle for 5 days before they will look at it so trying to find a fix myself.

 

[Doubeleive]

Anyone have this error and know a fix? The message pops up every 30 seconds and prevents CarPlay from being used. We have tried to remove charging cord, reconnect phone, shut off vehicle with no luck. Dealership has to have vehicle for 5 days before they will look at it so trying to find a fix myself.

probably a issue with the device that is trying to be connected, try a completely different device to see if the issue persist's
this can happen from custom roms, rooted device, unlocked bootloader, etc

 

[Techxan]

probably a issue with the device that is trying to be connected, try a completely different device to see if the issue persist's
this can happen from custom roms, rooted device, unlocked bootloader, etc

I actually unpaired device from vehicle and Bluetooth and the issue persists without phone in or near vehicle and unconnected.

 

[ReaperHWK]

Use a different phone.

 

[Doubeleive]

I actually unpaired device from vehicle and Bluetooth and the issue persists without phone in or near vehicle and unconnected.

probably glitched out, disconnect the battery, wait a couple minutes reconnect battery, try again with a different device.

 

[Klintleete]

I have the same issue, how do you fix it?