What would you guys do here?

[Doubeleive]

@Doubeleive the mechanic had told me too that after he charged it everything working and the AC was nice and cold. I noticed later that the rear blower wasn't working and had wondered at the time of he didn't turn it on back there or it wasn't working and he didn't say anything. But I didn't think you could fully test the system unless everything was functional. But to your point the AC can't be tested there if the actuator isn't there.

And yea nothing was mentioned about it "missing" or noted on the workorder.

The only way you would know if the actuator was missing is to look in there, a scan of the system would just show either a (open circuit or feedback error) and that would be IF you were looking for it.
you would not see any type of message on the dic or any kind of indication anything was wrong otherwise other than no change in hot/cold when adjusting the hvac control.

 

[Jobi-Wan Kenobi]

@Doubeleive true. Was just thinking if he pulled the panel off on the inside would he have noticed it was missing if he did why wasn't anything said.

 

[Doubeleive]

@Doubeleive true. Was just thinking if he pulled the panel off on the inside would he have noticed it was missing if he did why wasn't anything said.

Also that approach is going to depend on what kind of terms you are on with the manager already. Like have you guys sat and talked a bit or is it somebody you've never even seen before. Being a dick with somebody you're kind of friends with doesn't really help things

 

[mountie]

Well…. it’s the weekend……. Have a talk with him at the shop on a work day…..
Don’t let him know, in advance, what your inquiry is about, or he might create a reason for the missing part, to ‘CYA'.
Obviously, be nice, but be practical….. Hopefully, he’ll be ….smart about it…..

 

[OBSandaNNBS]

Well…. it’s the weekend……. Have a talk with him at the shop on a work day…..
Don’t let him know, in advance, what your inquiry is about, or he might create a reason for the missing part, to ‘CYA'.
Obviously, be nice, but be practical….. Hopefully, he’ll be ….smart about it…..

@Jobi-Wan Kenobi
I agree, just drop in, unannounced. I think you'll get a good feel from their reactions.
Like holy crap, I missed that, or if they have a really good story ready (made-up?).
Scams happen but so do mistakes.

 

[Jobi-Wan Kenobi]

Yea I have no way of contacting the owner over the weekend and didn't figure on giving him a heads up I was stopping in. And yea don't want to go in hot and be an ass pointing fingers and being accusatory right away. I've only met the owner a couple times but has seemed to be a decent guy.

 

[Toenail]

So this a bit conspiracy theory level right now but I'm not sure what else to think and frankly pisses me off.

Back on May 12th I had taken my Tahoe to a local shop for some work to be done, one of the things being the AC to be charged since it wasn't working and I suspected a leak. No leak was found at the time so the system was charged and sent on my way. The charge ended up lasting about 2 weeks which seemingly turned out to be the condenser. I got it swapped and charged the system and all seems to be functional. My rear blower hadn't been functioning since about that time for whatever reason. I traced it to the ground circuit for the rear control module (auto climate control) and got that working today. Now I find out today that I have no temperature control at the back. I connect my diagnostic tool and I have a B0434 fault code which is related to the temperature blend door. I go to look at the actuator but it's not there. And there a drywall screw holding the end of the door sticking through the case. Where is my actuator? I know when I took my vehicle to this shop in the spring that system was functional. I used it through the winter. Do I go back there now wondering what the hell is going on?

I would not go back..........ever.

 

[RobertRN]

One thought, though remote; maybe he was testing the compressor recharge and if you know anything about these actuators, they tend go all the way hot and stick. If the mechanic is new he may not realize this is a problem so he took it off to test the cold side and put the screw to hold the door open. He was convinced the charge was ok, then went to lunch and forgot to reinstall the actuator back in. Just a possible suggestion. Would be curious as their answer.