Warranty Recommendations for 18 Yukon XL Denali?

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OR VietVet

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I can’t remember for sure but I think I read it in the contract of the GMEPP service contract where it states basic maintenance needs to be performed at the dealer. If I’m wrong someone correct me. That was a nope for me since I do all my own maintenance
Yes, another way they get your money. They hope you do your own maintenance or have a "friend" that does that does not have a certified shop. Even if you use a certified shop and an ASE Master Tech does your maintenance work, if is not done at a dealership, that is a way to deny a claim and they keep their money, as I have stated many times, that is their main goal.

Any time there is a claim on an ext warranty, they hope you don't have proof of scheduled maintenance work of you have done custom work that disqualifies your rig.
 

GM_fan97

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Adding in some general info/my experience thus far. I purchased a CPO 2018 Yukon XL Denali with 52k miles on it in Oct of 2020. In researching the warranties I found there were two different ones that both claimed to be the "GM warranty".

The first option was through the GMC dealership - their "official GM" warranty was through Ally Financial - apparently this used to be the GMAC/financing/insurance arm of GM before the 2008-2009 bailout which is why they called it the official GM one.

The second option was the General Motors Extended Protection Plan (GMEPP) which is the current "official GM" option. This can be purchased from any GM dealer (Cadillac, GMC, Buick, Chevy) and there are a few dealers that have started selling them online. The dealers that sell online usually have the best prices as they make up for the lower margin with volume. If you have a local dealer that you like, I'd suggest purchasing it from them if they can get within $100-$150 or so of the quote you got online. If it is a CPO vehicle I think that lowers the price as the CPO warranty overlaps.

This was for mine from mid-October with ~52k miles:
warranty quote.JPG

From what I can tell there is a brand specific version of the GMEPP, so you could buy a Cadillac GMEPP from a Chevy dealer for instance. Most of the pages just look like the logo was changed for whichever brand you select however the GMC and Cadillac ones offered an extra year option I believe.

If you get the GMEPP, you have to have the work done at a GM dealership (any brand) - they can require this because it is not a "warranty" in the legal sense of the word - in a way its a pre-paid service contract in case anything breaks. The one plus I liked for the GMEPP is that it is linked to your VIN # so when you take it to a GM dealership for work, they can see the warranty info and they handle all of the claims/paperwork etc. You don't have to coordinate with the warranty company, submit any claims, nor pay upfront then try to get reimbursed. The GMEPP also has add-on packages for tires/wheels, exterior paint, etc. I opted for the tire + wheel for 5yrs for $500 (includes cosmetic damages in case I curb-rash the rims trying to park) figuring PA roads w/low-profile 22's = could crack a rim/bubble the sidewall of the tire.

The GMEPP is only as good as the dealership doing the work. I purchased the GMEPP from the local Cadillac dealership as I intended to have my Yukon XL serviced there + they were close to my house. The dealership I purchased the vehicle from was farther away/not convenient to get to for maintenance/service. The Cadillac dealership while eager to sell me the GMEPP, didn't seem to enthusiastic from the service advisor perspective to deal with the warranty issues.

I ended up finding a different GMC dealership that has been nothing short of amazing and have handled multiple warranty claims already. Thus far between the CPO warranty and the GMEPP, I've had:

From dealership I purchased it from:
new rear air shocks: shocks were seized...I know shocks are a "wear-item" but long story, dealership had some issues/I opened up a complaint case w/GM corporate...anyway,
new water pump (could smell strong coolant smell - they said new water pump would fix, it did not)
3rd row seat-belt retractor replaced (it gets stuck, there's a TSB for that one)

From the GMC dealership that has been great:
new radiator due to small leak at the seams...apparently these guys where the only one who could find the leak despite the other place putting UV dye in the coolant/etc. This fixed the coolant smell, all better now
new front shocks (shocks had slight leak)
new blower motor for ventilated driver's seat
2 rims fixed for curb rash (from previous owner, I was upfront and explained only the 1 small scratch was done by me, the rest was pre-existing but they fixed it all anyway)

Overall it's been worth it for me. As someone mentioned previously - none of these extended protection plans are a "good deal". Insurance + casinos aren't in the business to lose money. It is worth it to me for the piece of mind even if I didn't have any claims yet, others may think it's a complete rip-off...it's a decision only you can make based on what you value.

Anyway, best of luck with whichever route you chose.
 

91RS

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Yes, another way they get your money. They hope you do your own maintenance or have a "friend" that does that does not have a certified shop. Even if you use a certified shop and an ASE Master Tech does your maintenance work, if is not done at a dealership, that is a way to deny a claim and they keep their money, as I have stated many times, that is their main goal.

Any time there is a claim on an ext warranty, they hope you don't have proof of scheduled maintenance work of you have done custom work that disqualifies your rig.

This is not true with any reputable warranty. You just need proper paperwork or receipts showing it was done and you can do it yourself. Take a picture of the mileage and attach it to the receipt for your records and you'll be fine.
 

91RS

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Lol. Ok. The guy that has been dealing with extended warranties almost daily from the service side for almost 15 years doesn’t know squat, as usual. I’ll leave y’all experts to it.
 

OR VietVet

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I have the experience of dealing with extended warranty companies in 3 different states for close to 30 years. I never said you didn't know squat. I said the exact opposite.

"If you say so, it must be true". My remark about reputable is gospel.

Hell, everyone should drop everything and buy one of those money pits right now. They are so honest and straight forward with their promises and pay offs. :cool:
 

Tahoe14

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Please don't let PNW VietVet upset any of you posters when asking about Extended Warranties. He gets his panties in a *** when discussing these warranties. LOL. There are plenty of successful stories from owners, including myself, having these warranties and they all are not all bad, Just research the one you are buying. GMEPP seems to be one of the better ones and you can go to any GM Dealer.
 

OR VietVet

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Please don't let PNW VietVet upset any of you posters when asking about Extended Warranties. He gets his panties in a *** when discussing these warranties. LOL. There are plenty of successful stories from owners, including myself, having these warranties and they all are not all bad, Just research the one you are buying. GMEPP seems to be one of the better ones and you can go to any GM Dealer.
Having dealt with them over the years I have a right to express what I know to be truths. They are not all bad but they are all not worth the money unless you get "LUCKY" just like when gambling. If I am asked, I will answer. If you don't want to take a chance on what I will say, then don't ask. I have dealt with them on the side that the buyer of an extended warranty never sees. You are just sugar coating something you really only have one side of the equation to talk about. Go ahead and go back and count how many times I have said, "If you want the damn thing, buy it"! I like my odds better whether ANYONE agrees with me or not.

Don't wear panties or underwear. If you were ever in Nam, you wouldn't either. Another personal choice made with an informed opinion. Underwear is mainly for protection anyway, like a jock strap. No one ever gets to get that close to me if they have ill intentions anyway.
 

SuperOldSchool

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You will get all sides’ opinions. You will use it on these trucks.

I bought an AAGI for my 2015 Denali when I bought it new. It was a fresh model year and I did so to protect against first year production issues.

It was $2600 with a $50 deductible . Claims have never been denied.

It has covered:

4 new MRC struts
New radiator
Rear wiper motor
2 GPS antennae
2 fuel pumps
Driver lumbar air bladder
A fuel injector
2 park assist modules
Trans temp sensor and fluid exchange
Probably others, but I’m not home
to check the inch thick stack of dealer service records.


didn’t need the warranty (had factory coverage) for:
New trans at 14k
New exhaust front to back
New serpentine pulley
Ground cables
Trans reprograms
Condensor cracked

I’ve had a lot of issues with this truck, but still love it.

Above listed repairs out of pocket would be many thousands .

I’m sure the actuaries did not know they’d have to shell out that much for the 2015 / new design- betting that same AAGI warranty is a lot more now.

Just rolled over 100k and it runs great- 8 speed finally shifts nicely.
Hoping for another 75k and then looking for a new one….

I’m a gearhead and over maintenance my cars On my own did:

trans fluid and filter 2x
Transfer case and diffs 2x
Plugs and wires at 78k
Brake system flushes 2x

Truck has for sure been maintained.
 

Yukon_Chad

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Reposting because I accidentally posted this to the 2021 forum (noob):

Before I joined here, I was searching for info on an extended warranty for my new2me 2019 Yukon Denali with high miles. Went with the recommendation on the other forum. Dennis' price could not be beat for a GMEPP Platinum. Got the warranty in less than 30 minutes. I had shopped for a day or so. His price was the cheapest of 4 quotes and he was very easy to work with.

Dennis Fichtner
Internet Warranty Specialist
406-698-6355 Cell
[email protected]

Dennis pointed out the following in his correspondence (on 9/30/21) regarding the difference between the GMPP and GMEPP:

Differences between the old GMPP and the new GMC Protection Plan:

GMPP is a product of Ally Bank and we no longer offer this plan here at the dealership

Ally will not have access to GM records and the submission of claims by dealers may be not be transparent to the customer

GMC Protection Plan (GMEPP) is a product of General Motors

GMC Protection Plan (GMEPP) offers the same coverage as GMPP with this additional benefit: * Coverage for ride control suspension & shocks
 

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