i think your talking about the piece with the upper nd lower cubby holes with the top one slightly smaller, its should just be 1 piece with the cigarette lighter included, dont need to take the whole console out, i thinks its 4 clips holding the black (my cubbys are black) piece in, should be able to just pull it straight out with only a little effort, dont pull too hard tho or you'll over pull it and rip the cigarette outlet wires out