Popping in steering column with slow turns - DENALI ONLY

[hosseface]

Anyone else experienced this?

My 2015/dino did it. I gave the dealer an opportunity to fix it, they scratched the heck out of the airbag and all the column covers, the problem went away for about a week and then came back worse than ever. I just traded it off.

My 2016 with 14k on it is doing it now too. It is only the Denalis that have the power steering column. Slow turns or parking lot maneuvers you can feel the column pop inside. I'm going to take my new one apart myself and fix it but I was curious to see if anyone actually had a documented fix.

Thanks.

 

[15YUKON]

Have not experienced this but have experienced everything else that could go wrong with a Yukon and it's only two years old

 

[Jeremyf0923]

I had this same issue in my 2017 Denali XL and had the steering column replaced. All good since then...knock on wood!

 

[Tahoe14]

hosseface, there is instructions on here some place with part numbers listed, just have to find it, IIR it was in the "interior section". It did not sound too bad. Good luck.

 

[ajs800]

It's not just a Denali issue. Other models have the pwr column, although I don't think that has anything to do with it. And typically the entire column does not need to be replaced.

I started having the issue around 40k miles with our 15. I have yet to replace the parts as indicated in a different thread but plan to give it a try myself. It was a well known issue with the 15s and I'm surprised to hear some 16s are having it now.

The following needs to be replaced.

1 26055299 SPRING 065210
1 15231641 SEAT 065210
1 26001827 BEARING 065210

 

[ta08hoe]

Yea sounds like a ujoint/bearing issue my 08 home pops a little bit in the column as well not bad enough for me to want to take it apart yet

 

[hosseface]

It's not just a Denali issue. Other models have the pwr column, although I don't think that has anything to do with it. And typically the entire column does not need to be replaced.

I started having the issue around 40k miles with our 15. I have yet to replace the parts as indicated in a different thread but plan to give it a try myself. It was a well known issue with the 15s and I'm surprised to hear some 16s are having it now.

The following needs to be replaced.

1 26055299 SPRING 065210
1 15231641 SEAT 065210
1 26001827 BEARING 065210

Agreed, I wasn't aware other models outside of Denali had the power column. It is def related to the power column. Thanks for the info.

Is this the original thread I assume?

http://www.tahoeyukonforum.com/threads/steering-wheel-removal.91023/

Thanks.

 

[ajs800]

Yes, that's it... I thought I iposted the actual GM TSB but I don't see it. I'll post it again here in a few minutes.

how do you know it's related to the pwr column? Is it the tick click type sound when making slow turns...like turning into a parking spot?

 

[ajs800]

Here's the repair process...


https://gm.oemdtc.com/5836/upper-st...he-steering-wheel-2015-cadillac-chevrolet-gmc

 

[hosseface]

Yes, that's it... I thought I iposted the actual GM TSB but I don't see it. I'll post it again here in a few minutes.

how do you know it's related to the pwr column? Is it the tick click type sound when making slow turns...like turning into a parking spot?

I don't know for sure, but we own a high volume Express Lube and I've driven and been in 100's of 15+ and the ones with the non-power column never do it. Its always the power column. My local dealer has those parts in stock, I'm going to have them here shortly and have one of my guys tear this thing down and fix it today. I'll let you know if it solves the problem or not.

 

[ajs800]

So is yours doing the same as the video? I thought you meant it's related directly to the mechanics of the powered system. I get what you're saying. Maybe the bearing spring seat setup is different with the powered units? Please keep us posted. I plan to tackle this as well, just haven't had the time.

 

[hosseface]

Mine is popping at low speed maneuvers when you turn the wheel - 30 mph and under. You can feel the wheel pop. I just got an updated version of that TSB as well, they've added a second part about a wiring harness routing. I'll post back up after I do the repair on mine and see what it does.

I can't tell for sure but seems very similar to the video.

 

[ajs800]

wow, good to know. Do you know if it requires a standard GM wheel puller to remove steering wheel?

 

[hosseface]

wow, good to know. Do you know if it requires a standard GM wheel puller to remove steering wheel?

FIXED IT! It was tedious, took about an hour once I finally figured out how to release the airbag. The airbag has 2 indentions that you poke a straight screwdriver STRAIGHT into and PRESS DOWN the tabs to release the airbag.

Then remove the nut from the wheel, wiggle it loose, use the steering wheel puller to compress the spring, remove the lock ring, remove the plate, alignment tab, then the spring, seat and the bearing race (cause of the noise) just falls right out. Reassemble and it's all quiet now. Glad to have it fixed.

Thanks for the heads up on the TSB. The new addition to the TSB involving a possible second problem just talks about the wiring harness for the airbag coming unclipped from the retainer in the airbag. You will see what it means when you get the airbag out.

 

[ajs800]

awesome. Pretty straightforward after figuring out airbag release. DId you use a standard GM wheel puller? And do you have the updated TSB? THanks!

 

[hosseface]

awesome. Pretty straightforward after figuring out airbag release. DId you use a standard GM wheel puller? And do you have the updated TSB? THanks!

Very much so. Standard puller worked fine.

Attached is the new TSB.

 

[ajs800]

Thank you. DId you disconnect battery before unplugging airbag?

 

[hosseface]

Thank you. DId you disconnect battery before unplugging airbag?

Absolutely. I had the battery disconnected the whole time. Just remember to turn the wheel to the correct location BEFORE disconnecting the battery. I drove it a lot last night, it took every last bit of the slack/popping out of the steering wheel. It's kind of like going from a "force feedback" steering wheel to a regular wheel now! lol

 

[ajs800]

thanks. Interesting...I've always thought our wheel never really moved that smoothly compared to other vehicles. I'm ording the parts now and will hopefully finally end the ticking popping that I've grown accustom to the last 12mos.

Do the upper and lower plastic covers on column easily pop off? I'm guessing these need to come off prior to pulling wheel?

Do I need a puller or just a lock-plate removal tool? I know most newer vehicles steering wheels tend to to just pull off without a puller.

Thanks again!

 

[hosseface]

thanks. Interesting...I've always thought our wheel never really moved that smoothly compared to other vehicles. I'm ording the parts now and will hopefully finally end the ticking popping that I've grown accustom to the last 12mos.

Do the upper and lower plastic covers on column easily pop off? I'm guessing these need to come off prior to pulling wheel?

Do I need a puller or just a lock-plate removal tool? I know most newer vehicles steering wheels tend to to just pull off without a puller.

Thanks again!

Technically, just a lock plate removal tool. The steering wheel - just loosen the nut and wiggle it back and forth and pull. It was a little tough to pop but it came off.

As far as the column trim, you dont HAVE to remove it, but I did so I could get a mirror behind the airbag to see the releases. There are (2) T25 torx on the bottom cover and then an inverted torx on the RH side of the upper cover UNDERNEATH it, you have to pop the bottom down.

The key to the airbag is just poke a straight screwdriver STRAIGHT THROUGH the 2 indentions in the back side of the steering wheel and press DOWN on the airbag to release, don't try to pry one way or the other. It took me a bit to figure that out. Press towards the middle of the wheel - straight down to release.