Offline maps keep getting deleted

[ScottPSU]

Mine seem to have been disappearing and re downloading again...

That said, I seem to have 2 google accounts on my system:
One is my own...the one I have had for more than 10 years on Google...
There is another one labeled "vehicle account"
I am inclined to try to delete it, but sort of afraid of what will happen if I do.

BTW, my vehicle is at the dealer today for some warranty work, and one of the items I requested was the software update W162 for the infotainment system, called out by GM Communication 22-NA-058. Hoping some of that will help.

That bulletin is great! Anxious to hear if it has worked for you or not. The audio loading and my favorite feature, moving/deleting presets is always great. Agree with all comments below. Fix this before we spend so much of our earned money on such vehicles. This was. A huge selling point for me trading a 2020 Yukon Denali and have mixed feelings about the whole thing. Thanks again for the information!!!

 

[Fless]

You didn't see the Beta Test disclosure?

 

[WalleyeMikeIII]

That bulletin is great! Anxious to hear if it has worked for you or not. The audio loading and my favorite feature, moving/deleting presets is always great. Agree with all comments below. Fix this before we spend so much of our earned money on such vehicles. This was. A huge selling point for me trading a 2020 Yukon Denali and have mixed feelings about the whole thing. Thanks again for the information!!!

Well, unfortunately they “updated” me to W161, so no news to report until I can get back in and get the next version (why they don’t just push it over the air is beyond me…but..they don’t)

 

[WalleyeMikeIII]

I’m updated to W163 now, but…offline maps still auto delete after a few days…really annoying.

 

[texasdriver]

Old thread, but I am experiencing this too. Very annoying.

 

[WalleyeMikeIII]

I've concluded this is how the system works...can anyone report success keeping Offline Maps for more than a few days?

 

[Doubeleive]

I can usually tell the speed limit by the sign on the side of road, that's what the cop's go by as well. "hey didn't you see the sign back there?" lol

 

[texasdriver]

I can usually tell the speed limit by the sign on the side of road, that's what the cop's go by as well. "hey didn't you see the sign back there?" lol

That's fair. I am much more annoyed with the "Hey idiot you need to download offline maps again" message. haha

 

[WalleyeMikeIII]

I can usually tell the speed limit by the sign on the side of road, that's what the cop's go by as well. "hey didn't you see the sign back there?" lol

The Speed Limit sign is not my big concern. The Use Case I really care about is:
1) I know I am going on a road trip to an area w/ marginal cell coverage
2) I would like to "pre-download" offline maps for that area so I know I have them
3) I would prefer these be persistent....for the whole trip

 

[Doubeleive]

The Speed Limit sign is not my big concern. The Use Case I really care about is:
1) I know I am going on a road trip to an area w/ marginal cell coverage
2) I would like to "pre-download" offline maps for that area so I know I have them
3) I would prefer these be persistent....for the whole trip

yep that's when I use a Garmin, you can't put that kind of reliability on google, learned that a long long time ago

 

[WalleyeMikeIII]

yep that's when I use a Garmin, you can't put that kind of reliability on google, learned that a long long time ago

I don't actually think it is a Google issue...
I can do the exact same thing on Google Maps installed on my iPhone, and guess what...the maps stay...for a year; just like google says.
My gut says it is GM/OnStar that auto expires the maps after 3 days, so you have to keep a data plan...but I don't know this to be a fact, it is just a guess.

 

[genestoy]

yep that's when I use a Garmin, you can't put that kind of reliability on google, learned that a long long time ago

Same here, my Garmin always works. From what I understand Google deletes the offline maps because they are constantly updating businesses on their maps and want to force the view of those businesses on everyone. Started out at 30 day deletes then went to 15 days and now looks like just a few days when they delete your offline maps. I don't use Google maps anymore for trips with waypoints along the way as Google Maps is not reliable.