No Infotainment Function

[anspaughj]

I went through many threads to make sure I wasn’t missing this already and only found one thing similar to my problem, but was hoping I could get more insight.

I have a ‘22 Yukon and everything is slowly becoming more and more annoying with it. DRL issue like many others, shudder vibration even after road force balance, and now I’ve noticed what I believe might be a CarPlay issue?
I prefer to use Waze over the built in Google anyways. However, it seems anytime I open CarPlay to Waze, when I try to adjust the volume controls, AC, open the cameras, etc. the infotainment screen does nothing and doesn’t even acknowledge I just pressed buttons. Shoot, it doesn’t even acknowledge that I put the vehicle in park and still blocks selections.

Any suggestions? I’m waiting on the light sensor like many others, but maybe also any insight on the shudder vibration? Transmission problems with only 900 miles??

 

[WalleyeMikeIII]

There is a TSB for crankshaft magnet causing engine shudder. I’d say go to your dealer and show them the issues…CarPlay and Waze do not always play well together…have had issues even in my wife’s Honda.

 

[anspaughj]

Thanks! I’ll try to run that by them when I go back. I saw issues with tires so I brought that up, but only had 200 miles so they pulled the “get some wear on them and see if it still happens”
I’ll have to mess with CarPlay more to see if I can disconnect and get the system to function on the fly without needing to turn the vehicle off.

 

[Dayzoo]

Do you still have data on your vehicle? I ran mine out too quickly and my Carplay wouldn't connect wirelessly without it.

 

[anspaughj]

Do you still have data on your vehicle? I ran mine out too quickly and my Carplay wouldn't connect wirelessly without it.

That’s weird. I didn’t completely notice. But knew my data ran out 6/30 and on July 4th is when I started noticing the CarPlay issue. But the CarPlay for sure works, the system just doesn’t function if I have Waze actively running.

 

[WalleyeMikeIII]

That’s weird. I didn’t completely notice. But knew my data ran out 6/30 and on July 4th is when I started noticing the CarPlay issue. But the CarPlay for sure works, the system just doesn’t function if I have Waze actively running.

Reboot your phone??

 

[Dayzoo]

Reboot your phone

I tried everything. Unpairing, repairing, etc. Had the vehicle to the dealer for 12 hours and the tech brought in the GM special tech who concluded that I needed data. CarPlay works if plugged in and no data, but wirelessly it must have data.
I had two BMW X3's before this vehicle, and the 'data' plan/SIM card was included for the length of time I owned it. Purchasing a data package is very disappointing on a $90k vehicle.

 

[tahoe81]

I think this whole infotainment system is buggy as all get out. I'm not having the specific issue you're outlining, but I seem to find some new weird bug every single day

 

[WalleyeMikeIII]

I think this whole infotainment system is buggy as all get out. I'm not having the specific issue you're outlining, but I seem to find some new weird bug every single day

This is what happens when GM vends out the software development to Google....

 

[StephenPT]

I don't think this issue is exclusively GM/Google's fault... https://www.autoevolution.com/news/...rplay-is-better-than-android-auto-203397.html

I will say, I used wireless Carplay for about a week. It drains the battery significantly and makes the phone warm to the touch. No thanks - I turned that feature off and have it setup to only work when plugged in.

 

[imfrogman]

I have a 22 suburban and no data plan. I have no issues with wireless carplay or waze. using wireless carplkay should not drain the battery extensively at all nor should it make phone warm. probably have something else going on.

 

[Chad G 1979]

My samsung not 8 gets quite hot when being used in android auto node doing a navigation route, even when phones screen is off. It also eats up battery really fast too. Goes to under 50% charge in less than 2 hours. I make sure to keep a charger cable in vehicle when i need to use my phone in that mode.

 

[BlaineBug]

Do you still have data on your vehicle? I ran mine out too quickly and my Carplay wouldn't connect wirelessly without it.

Why would that matter? The wireless Carplay or wireless Android Auto are a bluetooth signal only between device and vehicle and has nothing to do with the vehicle's ability to connect to cell signals.

 

[BlaineBug]

I don't think this issue is exclusively GM/Google's fault... https://www.autoevolution.com/news/...rplay-is-better-than-android-auto-203397.html

I will say, I used wireless Carplay for about a week. It drains the battery significantly and makes the phone warm to the touch. No thanks - I turned that feature off and have it setup to only work when plugged in.

That's a LOT of data to be transmitting via wireless.

 

[BlaineBug]

My samsung not 8 gets quite hot when being used in android auto node doing a navigation route, even when phones screen is off. It also eats up battery really fast too. Goes to under 50% charge in less than 2 hours. I make sure to keep a charger cable in vehicle when i need to use my phone in that mode.

I believe wireless android auto or apple carplay was designed to be used in conjunction with wireless chargers, truly making the experience completely wireless. Your phone will get warm when charging wirelessly too.

 

[Chad G 1979]

yeah my tahoe doesn't have wireless charging (9 seater), but it gets HOT when running android auto. I have never felt a phone that hot before, so i shut phone off completely to let it cool down. its possible i need a new phone?

 

[BlaineBug]

yeah my tahoe doesn't have wireless charging (9 seater), but it gets HOT when running android auto. I have never felt a phone that hot before, so i shut phone off completely to let it cool down. its possible i need a new phone?

Which year do you have and is it using wireless Android Auto or plugged in?

I use Android Auto and have used them on 18 hour road trips WITH an Otterbox Defender case and my phone never got all that hot. It gets much hotter using the wireless charger on my bedside night table.

 

[Chad G 1979]

It is a samsung note 8 phone. Just a small soft case with no screen protection. And yes i use android auto wirelessly.

 

[BlaineBug]

It is a samsung note 8 phone. Just a small soft case with no screen protection. And yes i use android auto wirelessly.

It appears that doing anything wirelessly with phones makes them hot, regardless if charging or transmitting vast amounts of data.