New Update Fried My Entire Info & Sound System!!

[PCherry]

New Update, that I did not ask for, has fried my info system & sound on my 2022 Chevy 4x4!! My blinker will not even make a sound! Screen only says "Update Failed, Return to Dealer"!! I know many others are experiencing same problem and dealers are charging thousands of $$$$ to fix it! I can't afford anything like that! Most people can't! Any ideas?

 

[tom3]

Good read here, what a mess:

Update Failed - Return to Dealer - Chevrolet Forum - Chevy Enthusiasts Forums

Tahoe & Suburban - Update Failed - Return to Dealer - Woke up Sunday morning and found this on my 2021 Suburban main display. Has anyone else experienced this? https://cimg6.ibsrv.net/gimg/chevroletforum.com-vbulletin/500x416/img_8084sm_c29af033c004e018cde363fa858f9109d0180671.jpg On the plus...

chevroletforum.com

 

[PPV_2018]

Well I think the first course of action would be to take it back to the dealer and see what they say. At least then you know what you’re looking at. Regardless, obviously make clear that you don’t intend to pay for the diagnosis and repair and put pressure on them to fix it timely. Is the truck not under warranty?

 

[Miami-Dade]

@PCherry Moved you here from Site News. Site News is for the Site Only.
Welcome from Miami&Queens NY!

 

[KMeloney]

New Update, that I did not ask for, has fried my info system & sound on my 2022 Chevy 4x4!! My blinker will not even make a sound! Screen only says "Update Failed, Return to Dealer"!! I know many others are experiencing same problem and dealers are charging thousands of $$$$ to fix it! I can't afford anything like that! Most people can't! Any ideas?

Wait -- You drove the truck home from the dealership without noticing that nothing worked after the update? Or things worked fine for a while, but then crapped out?

This doesn't add up.

If you didn't ask the dealership to do this update, and by doing it it actually damaged something in your truck, then why would you think that the dealership would make you pay for damage they caused?!

 

[UsualSuspect]

If it's a 2022, it's still under warranty. If it was caused by an update, GM will repair it at no charge. GM doesn't do OTA updates anymore, as was mentioned in another post, why did you drive away from the dealership with it like that.

 

[dancastro]

Mine fried the OnStar & Wifi modules. Dealer says this recall update has caused numerous issues.
I am now waiting on an Onstar module that is backordered with no ETA. Meanwhile no Onstar, maps. google assistant or other functions that require GPS signal (compass, speed limit sign, clock)

 

[TheSwan]

New Update, that I did not ask for, has fried my info system & sound on my 2022 Chevy 4x4!! My blinker will not even make a sound! Screen only says "Update Failed, Return to Dealer"!! I know many others are experiencing same problem and dealers are charging thousands of $$$$ to fix it! I can't afford anything like that! Most people can't! Any ideas?

Yep. Mine too on a 2024 Tahoe. They had to replace the radio unit. Then I had to reprogram my cell phone connection, onstar info, just about everything and the mechanics had no idea how to do that. And still I need to reprogram my invisible trailer information for my Jayco into it. What a huge mess and extremely frustrating for me. It was a free replace si. E they messed it up and under warranty.

 

[uptown_nyc]

My 2021 Tahoe just got hit with this problem. I didn't initiate any updates - but apparently an OTA update killed my entertainment system.