Need Help!!! Instrument panel off

[GM Customer Service]

RickTahoe,

Great! I did see your private message and already responded.

Looking forward to assisting you,

Jennifer T.
GM Customer Care

 

[abright52]

Is there any information about the fix to this problem? Mine just went out. Just under 80,000 miles on my 2007. Purchased Certified Used just over 2 years ago.

 

[abright52]

Well, I found some information on a different forum:

http://chevroletforum.com/forum/tah...eads-61/2007-instrument-cluster-repair-36889/

Looks like this is caused by a bad solder joint (picture on page 5 of that thread). In most cases, nothing needs to be replaced, just need to heat it up to get the solder flowing again to bond to the pad on the board.

I will have to give it a try and see how it works out.

 

[Goodinblack]

Good to see this thread

On a side note I find gm service reps annoying

Sorry to say that

 

[apex2006]

I had this issue about a year ago when I was at 120k miles. I found a local guy that worked on clusters. He said there is a resistor or something that goes bad and needs to be replaced.

He took it out and fixed it in about 30mins. Cost me about $140 or so. I was quoted $500 by a few shops in the area and they all had seen the issue before.

Look for someone in your area that does color LED switches for clusters or general cluster work. Chances are they know about this DIC blackout issue for the 07 and up Tahoe, and can help.

 

[abright52]

Just wanted to update to say that I fixed mine. Ended up replacing the MOSFET (Q16). The solder wasn't the problem on my cluster.

Part was less than $1.

 

[08grey]

Where did you find the part?

 

[abright52]

Here is the exact part that I purchased and installed:

http://www.digikey.com/product-detail/en/IRLL2705TRPBF/IRLL2705PBFCT-ND/812586

 

[bow-tielover]

RickTahoe,

I understand that you are seeking cost assistance for a vehicle concern. Each case is unique and we do look at case individually on a case by case bases. I cannot guarantee any cost assistance but I would be happy to look into this concern for you. Please private message me referencing this thread if I can be of any assistance.

Jennifer T.
GM Customer Care

How is every case different when the same problem occurs on the same model? It's a GM mfg problem, not a unique problem! Why don't you just tell us how to fix it?

This has happened on my truck to. It works when it wants to.

---------- Post added at 06:04 PM ---------- Previous post was at 06:01 PM ----------

Just wanted to update to say that I fixed mine. Ended up replacing the MOSFET (Q16). The solder wasn't the problem on my cluster.

Part was less than $1.

How did you remove the old one?

 

[abright52]

How did you remove the old one?

Desolder the old, then solder on the new.

 

[paschmitt]

I have an '03 Hoe, may not be the same issue/solution, but thought it might help with your intermittent problem.

Same issue, DIC would not diplay intermittently. Also have tach/spedo, cluster lights, etc. work or not work. If off, came on when while driving. Was ready to spend money and replace the whole cluster.

Turned out to be an issue with the contact on the harness - known issue that the point of contact corrodes. Depending on how bad it is it can be cleaned up and re-seated. Or the harness may need to be replaced (yuck!).

Might be worth pulling the bezel, pulling the cluster, and checking if you can isolate or rule out the harness.

 

[newcoy]

Instrument Panel out

I have a 2010 Chevrolet Tahoe with only 20K miles and it seems like I have the same issues with the Instrument Panel. At first the Instrument panel was intermittently on and now it just off. Its stopped working and I need to know what can I do. Should be out of warranty because of the year but Im still under the 36K miles. Don't want to have to pay for something that the was an issue that all GM Tahoe owners are experiencing. Shouldn't this be a recall of some sort? Please help.

Newcoy

 

[abright52]

This issue is probably more related to the age rather than the mileage. Dealing with heat cycles on electronics. You could try contacting your dealer or GM Customer Service, if you are willing to fight for it.

I decided to spend an hour fixing it, rather than several hours on the phone.

 

[Ciro]

I fixed the issue by re-soldering Q16

 

[KIKE VAZQUEZ]

anyone know what is the value of R92