Just purchased used 2017 Suburban Premier, anything I should look out for?

[Justin J]

Hey everyone,

I had a 2015 Tahoe LTZ which I just traded in for a 2017 Suburban Premier. I had bad luck with the Tahoe - I'm convinced that the 2015 had a bunch of first year kinks they had to work out. I needed more space, plus the Tahoe always left a bad taste in my mouth due to the massive amount of repairs it needed, so I bit the bullet and made the swap.

Anything I should be aware of/look out for on the 2017 models?

Thanks!

 

[gat0r]

the whole generation has kinks that GM still needs to figure out





-the buffeting has yet to be worked out.

make sure to drive the vehicle w/ the whole family
if anyone has sensitive ears , they will know if that particular vehicle has the issue or not.
also,
make sure to try as many road types as possible & speeds btwn 25-75 (or so)


it will be readily apparent if the issue exists or not.



-rear a/c condenser has a TSB
-trans. shudder (typically torque converter related)


my '15 has had none of these issues, yet [knock on wood]

 

[Joseph Garcia]

I'm, pleased to read that your swap out to another truck has relieved you of a truck that was basically a money pit for you. It much more fun to spend your hard-earned money on things that you want to spend it on, like cool mods, rather than to have to spend it on what the truck demands that you spend it on, just to keep it running.

 

[Justin J]

I'm glad to hear you've had good luck with your 2015. Here's what I did to mine in the ONE YEAR that I owned it:
- bearing in steering wheel went bad, plus seat warmer died ($900)
- Rear AC lines, battery lines replaced ($1500)
- various belts ($300)
- headlight filled with water. Bought a used one on ebay and installed it myself to save money ($600)
- HMI module replacement ($1600)

Then yesterday, the steering bearing went bad again. That was the last straw! Left the dealership with the Suburban!

Some might call me crazy for sticking with Tahoe/Suburban after all of this. However, I have to believe I just got an extremely unlucky car. And, I truly love these vehicles. I'm really hoping the 2017 Suburban will serve me better. I got an additional 3year/36,000 mile warranty just in case, because now I'm just paranoid.

the whole generation has kinks that GM still needs to figure out





-the buffeting has yet to be worked out.

make sure to drive the vehicle w/ the whole family
if anyone has sensitive ears , they will know if that particular vehicle has the issue or not.
also,
make sure to try as many road types as possible & speeds btwn 25-75 (or so)


it will be readily apparent if the issue exists or not.



-rear a/c condenser has a TSB
-trans. shudder (typically torque converter related)


my '15 has had none of these issues, yet [knock on wood]

 

[OR VietVet]

While I applaud your trade and why, the question you just asked about is there anything I should know about these 2017's, I would have asked before the trade. Congrats though.

 

[RST Dana]

AC condenser will die, not maybe, but for sure, until it’s replaced. GM has a bulletin about it with mileage and moths extending past original warranty.

 

[Miami-Dade]

I'm glad to hear you've had good luck with your 2015. Here's what I did to mine in the ONE YEAR that I owned it:
- bearing in steering wheel went bad, plus seat warmer died ($900)
- Rear AC lines, battery lines replaced ($1500)
- various belts ($300)
- headlight filled with water. Bought a used one on ebay and installed it myself to save money ($600)
- HMI module replacement ($1600)

Then yesterday, the steering bearing went bad again. That was the last straw! Left the dealership with the Suburban!

Some might call me crazy for sticking with Tahoe/Suburban after all of this. However, I have to believe I just got an extremely unlucky car. And, I truly love these vehicles. I'm really hoping the 2017 Suburban will serve me better. I got an additional 3year/36,000 mile warranty just in case, because now I'm just paranoid.

If it makes you feel better I bought my 2016 Tahoe LT brand new in October 2016. So far [besides A/C condenser which the dealer fixed in less the 24 hours and GM paid for] nothing but plain old regular maintenance every 5K miles. Just turned 90K miles.

 

[Justin J]

AC condenser will die, not maybe, but for sure, until it’s replaced. GM has a bulletin about it with mileage and moths extending past original warranty.

What is the symptom of a failing compressor?does it start making a whining/whistling noise by any chance?

 

[gat0r]

wow, thats quite the list you had to deal with.
hopefully this one is as trouble free as mine

 

[OR VietVet]

What is the symptom of a failing compressor?does it start making a whining/whistling noise by any chance?

The original warning was about the condenser, not the compressor. Are you hearing noises from the a/c compressor?

 

[Justin J]

The original warning was about the condenser, not the compressor. Are you hearing noises from the a/c compressor?

Yes that's what I meant to say. So yeah, in the Suburban I just got, I notice a very slight, but noticeable whine/whistle inside the cabin when the AC is activated. The sound kind if wavers a little. It's just loud enough to be annoying to me. I have an appt Thursday for it to be looked at. The actual AC still works fine, it's just the noise that's bothersome.

 

[RST Dana]

Yes that's what I meant to say. So yeah, in the Suburban I just got, I notice a very slight, but noticeable whine/whistle inside the cabin when the AC is activated. The sound kind if wavers a little. It's just loud enough to be annoying to me. I have an appt Thursday for it to be looked at. The actual AC still works fine, it's just the noise that's bothersome.

The condenser will leak Freon, which results in no cool air. No noise.

 

[Seamus]

I had a 2015 Denali XL and it was a nightmare. My list was longer than yours. Dealer made good and gave below invoice pricing on a 2017 Denali XL. After 18 months and more issues I realized this generation has too many issues. For the money the comfort and quality just arent there, I bailed out again. I thought it looked great, towed like a boss, and had great mileage but that got outweighed by the bad. I bought a mint, insanely maintained 2013 Sub LTZ and it is a solid fantastic ride, w/ no issues.

On a side note I test drove a 2021 Denali on Saturday and all i can say is WOW. The ride was insanley comfortable, and quiet. They definetly raised the bar ALOT from the 2015-2020. We are probably going to make the move this year when pricing comes down a little. They are actually getting 5K over sticker.

So anyone looking for a 2013 Suburban LTZ in near perfect condition, dealer maintained since new, Florida truck 2wd...shoot me a PM! LOL

 

[Seamus]

Yes that's what I meant to say. So yeah, in the Suburban I just got, I notice a very slight, but noticeable whine/whistle inside the cabin when the AC is activated. The sound kind if wavers a little. It's just loud enough to be annoying to me. I have an appt Thursday for it to be looked at. The actual AC still works fine, it's just the noise that's bothersome.

I had the same issue with my 2017 Denali. Here is my post and what actually fixed it even after they replaced the compressor. Its a bad design and the sound is transmitted into the cabin. Its a cheap fix.

https://www.gm-trucks.com/forums/topic/208687-growling-noise-dashboard-pass-side/page/2/#comments

My fix is on page #2

 

[Justin J]

I had the same issue with my 2017 Denali. Here is my post and what actually fixed it even after they replaced the compressor. Its a bad design and the sound is transmitted into the cabin. Its a cheap fix.

https://www.gm-trucks.com/forums/topic/208687-growling-noise-dashboard-pass-side/page/2/#comments

My fix is on page #2

Just seeing your response now @Seamus. Thank you for this - the dealership (as expected) didn't find anything wrong with whining sound. So I'm definitely going to try this fix!

 

[Justin J]

Update.... @Seamus your fix worked. Can I buy you a beer???

 

[fozzi58]

I have a 2017 Suburban LS I purchased new. AC was repaired under warranty. The squeal when you step on the brake pedal bedfore you start the truck was also fixed by the dealer free of charge. The only other issues you may see me complain about are self inflicted wounds so I wouldn't worry about it too much. I'm about to crest 50k miles. No buffeting in the roof. I have 2 "bothersome" issues but they aren't typical problems that will put the truck in the shop.

Occasionally and intermittently the stereo will just "reboot" for no reason. May happen 2x's in a day, may not happen for months. I always drive with my phone plugged in so not sure if its cause Android/Waze/WhapsApp/Skype or some other app crashes the stereo or not...or if its just the stereo itself. Asked dealer to check but no codes, no updates required, and you know how ANY mechanic is about intermittent issues.

Harsh bumps make the drivers door rattle pretty badly. But in a Premier you should have much better sound deadening in the doors so it shouldn't be as loud at mine. The Premier's sound deadening is equivalent to an Escalades so it will make a big difference. My Sister has a '19 Esky and you can't hear shit from outside compared to mine. Huge difference.

Good luck with the truck. I'm enjoying this Suburban as much as my '09 Avalanche which says a lot cause that Avy was THE best car I ever owned.

 

[Tahoe14]

Remove the door panel. Several different things have been discovered that can cause a rattle.