It’s Here!

[Campingfamco]

Well we finally took delivery of our 21 Denali!

everything went really smoothly. Got supplier pricing plus Costco discount and a great interest rate. The entire deal was smooth thank goodness.

my first impressions of the Yukon, wow! Just amazing fit and finish on the inside. I really love it. Tons of space!

Unfortunately there is an issue though with the paint. I thought for a second should I be buying this thing given how big these issues are, but I’m hopefully they can take care of them. On the rear right of the vehicle it looks like there are scratches on the very top. Most of them look like they can be buffed out pretty easily. The same thing with the right rear. My biggest concern though is on the hood. It has a few marks on it that I can only describe as being burn marks. It looks like someone left a buffer running on the hood and burned the paint. I’m really worried about that one. The dealer told me they’ll take care of it but I’m not sure how they would do that without reshooting the entire hood on a vehicle with four miles. I’m hopefully it was just the light I saw it in but the dealer saw it too and took photos of it as well.

Also has anyone noticed an extreme burning smell? I’ve had a lot of new cars but I’ve never smelt one like this.

I’ll post pictures tomorrow.


Update:

Working on the picture upload. It’s really too bad about the scratches on the top. They’re worse than I saw last night, but they seem to go away when I lick my finger and rub at them for a second. So I’m confident they’ll come out. The hood mark is really hard to see in the daylight, which is good, but you can kind of see it at certain angles. I provided pictures. We went from four miles to 50 and the smell has gone away a bit. It’s still there but not as bad. Does anyone know what normal transmission operating temp is? On my Duramax with the Allison it was ambient plus 70-90.

 

[SAdude]

Congratulations on the new ride, but wow none of those things are normal and I could never imagine signing on a brand new vehicle with those issues. Hoping you got in writing that they owe you the paint repairs. Also, there should be nothing but new car smell, never heard of a burning smell.

 

[gat0r]

i've never noticed a burning smell on a new vehicle.


those sound like some questionable issues. as above post mentioned... i hope dealer gave you in writing that they will take care of it all to your satisfaction.

 

[Miami-Dade]

Congrats Patrick on your 21 Denali!

Hopefully the dealer will take care of ALL of your issues immediately.

 

[Mike96ss]

I read on one of the forums very recently that GM had a problem with Mayflies at the Texas plant making the Tahoe/Yukon.
This very well could be the issue. I am going to try to find and post a link to the article.

Mike

 

[Mike96ss]

https://www.newtahoeyukon.com/threa...hevrolet-tahoe-gmc-yukon-shipments.124/unread

Here it is.

 

[Campingfamco]

 

[Campingfamco]

 

[SAdude]

View attachment 264130
View attachment 264131 View attachment 264132 View attachment 264133
View attachment 264134

Nice looking vehicle overall. I'm curious if they will be able to buff out those scratches to your satisfaction...i have my doubts based on those pictures. I hope it all works out for you, I would accept nothing less than near perfect at Denali price point.

 

[wjburken]

View attachment 264130
View attachment 264131 View attachment 264132 View attachment 264133
View attachment 264134

I get that you are excited to get your new vehicle, but I would have told them to take care of all that before I signed any paperwork to take it off their lot. Once you take it, they have a lot less of an incentive to make things right. Good luck with getting everything taken care of. I hope your dealer is a stand up operation.

 

[Blueinterceptor]

I get that you are excited to get your new vehicle, but I would have told them to take care of all that before I signed any paperwork to take it off their lot. Once you take it, they have a lot less of an incentive to make things right. Good luck with getting everything taken care of. I hope your dealer is a stand up operation.

I agree with the above. Frankly I would not have taken it until it was fixed or replaced

 

[Campingfamco]

Yeah I questioned if we should have either. A few years ago I had a brand new 2015.5 Denali 2500 Duramax. Expensive truck for sure. They had to rebuild the engine three times because the head gaskets were leaking and they couldn’t fix it. Working with this dealership they were able to get GM to give us trade in assistance so they took care of us pretty good. In short they’re a pretty good dealer. They said today when I dropped it off they’ll fix it and if they can’t they’ll talk to GM to see what options we have since it appears some of the issues occurred at the factory. I believe I still have two days left per state law to hand them back the keys so we’ll see what they say.

 

[Dave Mathews]

I get that you are excited to get your new vehicle, but I would have told them to take care of all that before I signed any paperwork to take it off their lot. Once you take it, they have a lot less of an incentive to make things right. Good luck with getting everything taken care of. I hope your dealer is a stand up operation.

I’ve bought a lot of GM vehicles here where I live, like 30+ and have never had that problem. I’ve even had them call me so they could clear their books.

 

[Thunder22]

the burning smell is normal, it's just the paint/hoses/exhaust/etc heating up to normal temps and off-gassing for the first time. It should go away in a few days. I've had it on new Vettes, Tahoes, GMC Terrains....

 

[tool2269]

the burning smell is normal, it's just the paint/hoses/exhaust/etc heating up to normal temps and off-gassing for the first time. It should go away in a few days. I've had it on new Vettes, Tahoes, GMC Terrains....

Yup. I test drove a Denali with 3 miles on it and it also smelled like burning.

 

[Thomas Schneider]

the burning smell is normal, it's just the paint/hoses/exhaust/etc heating up to normal temps and off-gassing for the first time. It should go away in a few days. I've had it on new Vettes, Tahoes, GMC Terrains....

Yup. I test drove a Denali with 3 miles on it and it also smelled like burning.

Agree; I remember it on all my new car purchases as well. It's just part of the "Exterior New Car Smell." Just turned over 253 miles and still noticed it today after I got out in the garage.

 

[STORMIN08]

as a daily driver, have it paint corrected now, and coated.

it will save you in the long haul...as much as every one touts the ceramics...from what i see regularly ( i use https://www.autogeek.net/diamond-surface-coating.html ),
it is a very easy to apply product, works on all surfaces, and make washing a service washes much easier. this is my 17, and it looks the same today. weekly washes, and garage kept.

 

[Campingfamco]

I guess I didn’t put an update here. I went to the dealer yesterday and after talking with the manager they made it sound like it wasn’t a big deal. He said we had two options because there is no inventory in the country. We can cancel the deal, he’ll give us our money back and trade, and then order another one and do the deal at that time it comes in. The second option was to have the paint in those two spots fixed, cut us a check, and keep everything as is.

I talked with the DW and she said she wanted that car and who cares about the paint. Her lack of caring about the paint worries me a little and makes me think, I sure hope she doesn’t feel that way about the 22” wheels as well when going around corners. So to keep it simple we decided to keep it and let them fix the paint. The way they talked at the dealer and after talking to some dealer people on reddit, this type of thing is very common and most people don’t know because it’s fixed before it’s delivered. It was pretty clear the dealer was very confident they could fix it without anyone being able to tell even if they were looking for it. Then they’d sell it for more than they sold it to us for since we got a good deal with supplier pricing and some other negations. The car would also then be the same as a new one from the factory assuming they do the correction right.

So all of my hope is on them doing the repair properly. I’m hoping it won’t be a problem. From what I’ve read onyx black isn’t a horrible color to repair, so we’ll see. Still sucks, but the stress of cancelling everything and waiting, and my wife, this is just easier.

 

[Blueinterceptor]

Because the car is new, repairing un faded paint should be ok. If you’re leasing the car, it’s really not a big deal.
What did you mean about the 22” wheels and corners? I just ordered a tahoe with 22” wheels for the first time and I’m apprehensive.

Enjoy your new car

 

[Campingfamco]

Because the car is new, repairing un faded paint should be ok. If you’re leasing the car, it’s really not a big deal.
What did you mean about the 22” wheels and corners? I just ordered a tahoe with 22” wheels for the first time and I’m apprehensive.

Enjoy your new car

That’s what I was thinking too. From talking with others and the dealer it sounds like it’s not that big of a deal. Here’s to it not being.

The wheel comment was me worrying about my wife taking corners and hitting curbs. If she’s not worried about what’s going on with the paint she probably won’t care about the wheels. So she’s going to sing them up pretty quick I would imagine.

The car rides and handles great on the 22’s. You don’t feel a rush of amazing acceleration it you get up to speed really quick and you don’t feel like you’re going fast at all because it’s so smooth. Drives completely different than my 2016 Yukon. We’re in love with it!