I have a 2023 Tahoe RST. I really like the vehicle. I am experiencing two issues with the Infotainment System. First, while driving, the Infotainment System will randomly shut off and restart. The screen states, "Device is starting." I have attached a photo. If I am driving and on a call, the call will drop off the system but still be on my phone. Second, if listening to the audio, whether radio or sirus, the audio will cut off for a second or two and come back on. Any advice is appreciated.
Issues with Infotainment System
- Thread starter James777
- Start date
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take it to the dealer and try to replicate problem for dealer. otherwise nothing you can do but maybe request the dealer install any available calibrations.
UPDATE: I contacted the service manager at the local Chevy dealership and he advised me to disconnect the battery terminal for a couple of minutes and then connect and see if the issue is resolved. I disconnected the negative terminal for a couple of minutes and once connected back, I have not experienced any additional issues with the Infotainment system rebooting or restarting at random times.
Thanks for the follow up.
