Drivers Mirror Memory

[DontTaseMeBro]

Bittersweet to see a thread discussing this issue. My ‘22 does the exact same thing. Able to remember the position of the driver mirror for about a week before it goes back to the wrong position. I don’t have the bumper to bumper warranty anymore. Has anyone replaced their aforementioned mirror actuator with any success?

 

[cornicekurt]

So tried all previous suggestions, no change. Electronic tech left message to try setting it with his sequence. That didn't work either. Called him back and he decided to come to us. worked with settings. seemed to work correctly after.
This morning it is back to being wonky. Also now the mirror motor wouldn't stop running till husband pressed mirror directional settings.
2 days ago the vehicle locked on its own and folded in mirrors randomly.
I am beyond disgusted. I realize it is not as serious an issue as some but for what we paid, this is crazy!!

We seriously need to talk. 85k for a vehicle that has mirrors pointing in the trees one day and down to the ground the next. Mines been to the dealership 6 times without resolution. I’m convinced they can’t fix this and I’m ready to force them to buy this vehicle back. They’ve replaced the entire mirror assembly on the drivers side twice! Passenger side has been replaced once. That one seems to be ok for now but that drivers side is wonky always. Here’s the kicker. Car went out of warranty last month and the dealership won’t take my calls anymore. Called GM and they directed me to another dealership who told me they’ll fix it but since it’s out of warranty it’s going to be 875 bucks.
Ours also had that motor sounding like it was trying to break the glass out of the frame as well.

 

[mountie]

We seriously need to talk. 85k for a vehicle that has mirrors pointing in the trees one day and down to the ground the next. Mines been to the dealership 6 times without resolution. I’m convinced they can’t fix this and I’m ready to force them to buy this vehicle back. They’ve replaced the entire mirror assembly on the drivers side twice! Passenger side has been replaced once. That one seems to be ok for now but that drivers side is wonky always. Here’s the kicker. Car went out of warranty last month and the dealership won’t take my calls anymore. Called GM and they directed me to another dealership who told me they’ll fix it but since it’s out of warranty it’s going to be 875 bucks.
Ours also had that motor sounding like it was trying to break the glass out of the frame as well.

Check the fine print, in your warranty...... If the dealer attempted to fix the problem.... then they tried additional times....

I don't know if the 'fine print' is the same as it was with my older GMC truck, ...... But a time-limit is waived until the original glitch is resolved.... as per GM's policy. ( My dealer lied to me..... I got it fixed by GM, when I spoke to the district GM rep. Many times, the district rep decides the "yes or no"..... Not the scum dealer.
It's so stupid, because GM reimburses the dealer in full, for warranty service. If you took your truck back to the dealer and they tried to fix it a SECOND TIME, you automatically have warranty coverage.... Especially, when most ALL DEALER SERVICE HAS A YEAR WARRANTY ON ANY WORK, regardless of your original warranty's limits.

 

[cornicekurt]

Thank you. I’m pissed at this point.

 

[mountie]

Thank you. I’m pissed at this point.

Welcome... My above post...... It ALSO, has to do with the Lemon Law. ( Search out the current Lemon Law and find out what it shows )

 

[cornicekurt]

My guess is the mirror assembly itself is having issues...there is a position sensor in there, and it can go bad...ask dealer to replace the mirror assembly for you under warranty.

They’ve replaced my passenger mirror once and that one’s good so far. They’ve replaced the drivers mirror twice and it’s still pointing up in the trees. Dealer is washing their hands of it.

 

[cornicekurt]

My drivers mirror on my ‘23 Tahoe occasionally will adjust to the wrong position. I can then adjust it back, but if I hold my memory button it will return to the WRONG position. It seems if I save it again it won’t do it for a bit, then after a few days, it does it again. Any ideas or others have this issue that could help me get the dealer to fix it? They just say they can’t duplicate the issue.

They tried that with me. I told them to keep it until it does it again. They’ve replaced the entire mirror assembly on the drivers side twice and the passenger side once. Passenger side seems to be holding since the replacement but that drivers side is bird watching. I truly don’t think they have a fix for this or they do and it involves replacing the entire system which they’re obviously not willing to do. Nice buying an 85 thousand dollar car that’s probably going to cause an accident eventually

 

[cornicekurt]

Welcome... My above post...... It ALSO, has to do with the Lemon Law. ( Search out the current Lemon Law and find out what it shows )

I’m new to the forum so stick handling around it is a learning curve. I went up and saw other posts about my issue that tell me this issue isn’t getting fixed. But I saw nothing about lemon laws. Again. Maybe I’m just green in here and I’m missing an attachment. My frustration got me digging and I’m glad I got on here.

 

[mountie]

I’m new to the forum so stick handling around it is a learning curve. I went up and saw other posts about my issue that tell me this issue isn’t getting fixed. But I saw nothing about lemon laws. Again. Maybe I’m just green in here and I’m missing an attachment. My frustration got me digging and I’m glad I got on here.

We all are here to help everyone, and especially...Me !!

 

[cornicekurt]

Welcome... My above post...... It ALSO, has to do with the Lemon Law. ( Search out the current Lemon Law and find out what it shows )

Paperwork’s been filed to get them to take it back. We shall see. I’m not one to ask for something for nothing either, but after the 4th round with them I kinda knew they weren’t going to be able to fix it.

 

[cornicekurt]

I have been having the same issue with my 22 Denali. Sometimes it goes back to its memory position but not always. Occassionally the passenger mirror will reset to a different position too, but usualy it holds pretty good.
Made appointment for service, took it in. they said they had this big software update that might fix this issue and some other things like radio. That was probably 3 weeks ago. Have no idea what software update did, nothing changed that I can see.
Have another appointment on12/2 to meet with some tech about this issue.
Will post after that, but I'm worried it won't act up when I'm there.

Horrible experience with the exact same issue. They can’t fix it. They’ve had it 8 times now and know it’s happening. Others have the same problem. Please let me know if you find a solution.

 

[cornicekurt]

I have been having the same issue with my 22 Denali. Sometimes it goes back to its memory position but not always. Occassionally the passenger mirror will reset to a different position too, but usualy it holds pretty good.
Made appointment for service, took it in. they said they had this big software update that might fix this issue and some other things like radio. That was probably 3 weeks ago. Have no idea what software update did, nothing changed that I can see.
Have another appointment on12/2 to meet with some tech about this issue.
Will post after that, but I'm worried it won't act up when I'm there.

Any resolution? Mines still flakey.

 

[Nighthawk]

Any resolution? Mines still flakey.

Nope. I wish. It does it more and more.

 

[cornicekurt]

Nope. I wish. It does it more and more.

I’ve had this issue since the car was 6 months old. They’ve had it at the dealership 9 times. Replaced the entire drivers side mirror assembly twice. Passenger side once. Control module once. Blamed me and my stupidity twice. (Claimed I wasn’t setting it correctly) Waiting for a call now to give it back to them again. Got in it this morning and the drivers side was birdwatching and the passenger side was ready to count the lines in the road.

 

[cornicekurt]

Had my appointment with GMC electronics technician. I explained the issue to him. He didn't really say anything, just started fidling with the mirror adjustments. He also played with seat adjustments, why? don't know. Tried to follow sequence of the buttons, but really couldn't keep up.
When he was done the mirror was holding memory. I kept playing with it a few more times and memory held the whole time. Went home a happy camper.
The memory held for 2x's this morning, 3rd time memory was gone. So now I'm back to being aggravated. I know there are worse issues but OMG can't get simple mirror memory to work!!!

Any resolution yet?

 

[cornicekurt]

What seems to work for me:
When my mirror memory goes flaky, I remote start once and the mirrors go back to normal. Once a week seems to do it. (2013 Yukon Denali)

Are you still having success with this method?

 

[cornicekurt]

So tried all previous suggestions, no change. Electronic tech left message to try setting it with his sequence. That didn't work either. Called him back and he decided to come to us. worked with settings. seemed to work correctly after.
This morning it is back to being wonky. Also now the mirror motor wouldn't stop running till husband pressed mirror directional settings.
2 days ago the vehicle locked on its own and folded in mirrors randomly.
I am beyond disgusted. I realize it is not as serious an issue as some but for what we paid, this is crazy!!

It’s a HORRIBLE problem! What’s worse is they can’t fix it!

 

[cornicekurt]

Bittersweet to see a thread discussing this issue. My ‘22 does the exact same thing. Able to remember the position of the driver mirror for about a week before it goes back to the wrong position. I don’t have the bumper to bumper warranty anymore. Has anyone replaced their aforementioned mirror actuator with any success?

I guess I feel blessed that mine started that nonsense while it was still under warranty. (It’s out of warranty now) They never got it fixed so it remains a warranty issue until they resolve it. I hold out very little hope that they ever will though because this next trip will be the 10th crack at it. THEY’VE REPLACED EVERYTHING. Drivers mirror assembly twice!

 

[cornicekurt]

My guess is the mirror assembly itself is having issues...there is a position sensor in there, and it can go bad...ask dealer to replace the mirror assembly for you under warranty.

They’ve replaced my entire drivers side mirror assembly twice and the passenger side assembly once. Control module got changed and they’ve had it 10 times. ZERO resolution. Mirror is still pointing wherever it wants to.

 

[Nighthawk]

I believe it’s a glitch in the software and not hardware related. Everything functions, but it’s what it does on its own so it has to be software. Somehow we need to get in touch with GM software folks.