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brent?You might try using a thin tool like a butter knife to gently pry the cover open. If that doesn't work, consult your furniture's manual or a professional to avoid damage.
This is exactly what helped me to solve this problembang on it a few times real good it might just fall out the bottom
pictures of where it fell in might be helpful
as long as there is a place for something wedged to come out the bottom then banging on can work, not unlike when a chip bag gets hung up in a vending machineThis is exactly what helped me to solve this problem
Btw, I looked through the NetSpend reviews later and I wasn't alone. So, sometimes banging is the best way out, though it even sounds weird.