Buttons on my Escalade radio are wearing off

[Denali132]

The phone button and the nav button on my radio are wearing off and I guess wearing is that covered under warranty? Can they replace the buttons or does the whole head unit need to be replaced?
Thanks

 

[edgaranah1]

The warranty does cover it. Took mine in just before the warranty expired. Although it doesnt last much its peeling off again.

 

[GM Customer Service]

Denali132,

I am sorry to hear that your buttons are wearing. Did you confirm with your dealership if they would replace the button or the whole unit?

Thank you

Elizabeth, GM Customer Service

 

[SmallXL]

My HVAC did the same - wouldn't replace it.

 

[SBCT]

My buttons are doing the same thing. Cheap GM quality just like the peeling door handles and cracked dashes, etc..

I shoulda bought a Ford!

 

[emann_01]

My buttons are doing the same thing. Cheap GM quality just like the peeling door handles and cracked dashes, etc..

I shoulda bought a Ford!

ban! ban! ban!

 

[07warwagon]

My dealership replaced my nav unit and ac unit through warranty since it was rubbing off

 

[GM Customer Service]

SBCT,

I am sorry that you are also experiencing this issue. Have you spoken with your dealership about replacing the buttons?

Thank you

Elizabeth, GM Customer Service

 

[phileaglesfan]

It seems to be common with GM vehicles. I had on 05 CTS V and it did the same thing within 12k along with a bunch of other problems. They said it was not covered by warranty since it had more than 12k. Needless to say I'll buy other brands of cars before I buy another Caddy.

 

[SBCT]

Elizabeth,
They told me the same thing. Said warranty was expired and that I could pay the $1,000's for a whole new unit just to get the paint fixed on the tiny little buttons...

I explained that I thought it was ridiculous that the car was wearing out all over the place at only 40,000 miles. What should I expect out of a $45,000 automobile??MUCH MORE!

 

[Purple87SS]

HVAC buttons covered for me

The warranty does cover it. Took mine in just before the warranty expired. Although it doesnt last much its peeling off again.

My certified pre owned 08 Tahoe is in getting this done now along with a few other misc things(free oil change, Bulb in headlamp replace, Crusie control not functioning which the dealer said is a brake lamp switch to be replaced). All covered under out 1yr/12k certified warranty.

 

[stevek]

And the labor union workers are getting a $7k bonus this year. **** that, spend an extra $10/car to get better coated buttons

EDIT: and a better coating on the rubberized part of the steering wheel... BS!

 

[dkman610]

I called my dealership too about this last night and they want $5-600 to replace the entire panel when in fact only 2 buttons are affected the up and down for the fan control on my 2007 GMC Yukon. Very disappointing, I will live with it but things like this should not happen on $53K vehicles...... Yes mine is a few years old now, but I only have 72K miles on the darn thing!

 

[yOGi420]

Same problem on my 07 Tahoe Z71, driver side fan speed control button are doing the same thing. I saw on eBay some replacement stickers that go over the top of it but they wanted $30 or so I think. I can't pay that for little stickers!

 

[GM Customer Service]

I called my dealership too about this last night and they want $5-600 to replace the entire panel when in fact only 2 buttons are affected the up and down for the fan control on my 2007 GMC Yukon. Very disappointing, I will live with it but things like this should not happen on $53K vehicles...... Yes mine is a few years old now, but I only have 72K miles on the darn thing!

Hello,

I am sorry to learn that you are experiencing an issue with your vehicle. I cannot guarantee anything but I would like to look into this concern for you. Please private message me including a brief overview of your concern, contact information, VIN, exact mileage, and your preferred dealership.

Best regards,

Jennifer T.
GM Customer Care

 

[dkman610]

Hello,

I am sorry to learn that you are experiencing an issue with your vehicle. I cannot guarantee anything but I would like to look into this concern for you. Please private message me including a brief overview of your concern, contact information, VIN, exact mileage, and your preferred dealership.

Best regards,

Jennifer T.
GM Customer Care

Jennifer, how does one private message you?

 

[Danzigman]

Click on the user name to the left of her post. Then click private message.

 

[GM Customer Service]

Jennifer, how does one private message you?

Yes, you should be able to private message me using Danzigman instructions, click on the user name to the left of her post then click private message. If that does not work you may contact me via email at social [email protected]. Please put “Attention Jennifer T.” in the subject line. Also, in the email include a brief overview of your concern, contact information, VIN, exact mileage, and your preferred dealership.

Best regards,

Jennifer T.
GM Customer Care

 

[Goodinblack]

And the labor union workers are getting a $7k bonus this year. **** that, spend an extra $10/car to get better coated buttons

EDIT: and a better coating on the rubberized part of the steering wheel... BS!

Funny stuff lol

 

[Albertayukon]

Ya I just got a 2007 yukon and the fan stickers are wearing out for me too. Is the only way to repair replacing the entire Climate control unit or are there stickers i can buy?