2022 without front/rear park assist

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otisb2112

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For those with a 2022 that was built without the front/rear park assist (to be retrofitted in 4Q22), how is your dealer handling prioritizing the work? I haven’t yet heard from my dealer, but thinking it would be based on who first received their truck. But curious if anyone has received details. Thanks in advance.
 

PaulGA

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I’m heading to my local dealership tomorrow morning to get some accessories installed and I’m going to ask them. I purchased the truck from a dealership in another state and had it shipped so I’m hoping for the best. From what I gathered from purchasing dealer, any GM/Chevy dealer will be able to retrofit when chips are available
 

PaulGA

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Got conflicting answers today. My local dealer's service tech told me since I purchased the vehicle from another dealership, GM would be shipping the chip/module to that dealership and the part would then have to be shipped to my local dealer.

I contacted the dealership I purchased the vehicle from, and they said this would fall under a GM warranty issue and any dealer could initiate it.

No timeframe/prioritization guidelines were given to me, actually both service departments seemed to be unaware of the retrofits.
 

Steebu

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I certainly hope for your sakes that this gets cleared up … but the “business realist” part of my brain is telling me this is what’s going on at GM HQ:

”We have 150,000 chips and won’t get more until December. Should we send them to our dealers to fix those cars we already sold? Orrrrr … should we build new cars and make more money? All those in favor of fixing those cars we sold? No one? OK, more money it is …”
 
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otisb2112

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Got conflicting answers today. My local dealer's service tech told me since I purchased the vehicle from another dealership, GM would be shipping the chip/module to that dealership and the part would then have to be shipped to my local dealer.

I contacted the dealership I purchased the vehicle from, and they said this would fall under a GM warranty issue and any dealer could initiate it.

No timeframe/prioritization guidelines were given to me, actually both service departments seemed to be unaware of the retrofits.
Thanks for providing follow up.
 

CMoore711

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I certainly hope for your sakes that this gets cleared up … but the “business realist” part of my brain is telling me this is what’s going on at GM HQ:

”We have 150,000 chips and won’t get more until December. Should we send them to our dealers to fix those cars we already sold? Orrrrr … should we build new cars and make more money? All those in favor of fixing those cars we sold? No one? OK, more money it is …”

This is exactly what’s going to happen…
 

mikew2069

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It's definitely weird driving without park sensors but I've gotten used to it so I'm in no rush... But my out of state selling dealer said that GM is going to treat it like a recall and that you can go to any dealership. There's form that was included at the time of sale that verifies this.
 

PaulGA

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It's definitely weird driving without park sensors but I've gotten used to it so I'm in no rush... But my out of state selling dealer said that GM is going to treat it like a recall and that you can go to any dealership. There's form that was included at the time of sale that verifies this.
I got used to always hitting the camera button when parking anyway, so as long as I can visually see via the camera I’m good for now. When I bring the truck in for its first oil change I’ll pester the service guy again
 

Baja_Bob

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I think GM will send out notifications that parts are available and then it up to the customer to make arrangements with the dealer for service. GM is probably hoping that since the customer had to wait so long for parts that some will never respond back.
 

Toasty

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Don't bother pestering anyone until at least 4th quarter, not gonna be available before then
 

ChemEng

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This is going to be like my Subaru airbag recall timeline...

Heard about it on the news in Q3 2016
Got a recall letter from the dealer in Q2 2017
Sold the car in 2018
Notified that a new airbag was finally available for installation in Q2 2021
 

Billy Ray

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For those with a 2022 that was built without the front/rear park assist (to be retrofitted in 4Q22), how is your dealer handling prioritizing the work? I haven’t yet heard from my dealer, but thinking it would be based on who first received their truck. But curious if anyone has received details. Thanks in advance.
Well now it’s Dec. 13th. 2022 and just wondering if maybe you have been retrofitted. I’m still waiting.
 

genestoy

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Nobody has been retrofitted. I am also waiting since March 2022 but 2023 models have it so come on GM get with it!
 

Matz

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Well now it’s Dec. 13th. 2022 and just wondering if maybe you have been retrofitted. I’m still waiting.
I'm also waiting. Took delivery in July on a Tahoe. Asked the dealer when I bought mats in October and was told I would get a letter from GM that parts are available and then they can order them. Still nothing.
 

dancastro

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Still waiting for this & my ventilated seat cushions....very frustrating.
 

madatgmc

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Bought my Yukon in May. Still waiting. The Yukons delivered since October have the chip. GM has our money and does not care about existing customers.
 

noku

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I just bought a 2022 Tahoe z71. It is fitted with the front / rear park assist sensors. But when I picked it up, the sensors don’t work. Window sticker says to be later retrofit. This is my first post. What is proper way to take care of this ? I bought it out of state so that dealership I can’t go back to for service.
The park assist is critical for this car. It’s for my wife and three very young kids.
 

dancastro

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Welcome to the "Waiting for the retrofit group"!
Bought my '22 in August & still waiting.
They have started the retrofits.
Dealer advised me that they are "allocating the parts"
We will receive a notice from GM when it is our turn.
You can get the retrofit at any dealer once you are notified.

Agree that on a vehicle of this size, PA is a must.
Very frustrating.
 

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