theycallmecoyote
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That's a great result! Hard to find honest work these days. Just out of curiosity since I'm in Dallas as well, what shop is it? You can PM me if you'd rather.
Where is this grease coming from???
- Thread starter tenminutes
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Tahoe14
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Thank goodness for the documentation on the detailed inspection the week before. May or may not have made a difference but I'm sure it helped. The shop is doing the right thing. Might let them know you put in a good word on a very active GM forum with lots of members.
That’s awesome news they are covering it. They just got a customer for life. One thing I’d like to mention is you should insist on an OEM part. I know on earlier years, the aftermarket CV axles are only about $50 but an ACDelco is about $250. I know because I replaced both of mine and although the extra cost hurt, I figured the originals had 160k on them and I wanted at least that much out of the new ones.
Edit: I see I’m too late, the part is already installed.
Edit: I see I’m too late, the part is already installed.
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tenminutes
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The shop was All Out Offroad in Richland Hills. I was impressed with how they treated me and squeezed me back in the schedule to resolve this issue quickly. It's pretty clear they are a "customer is always right" organization. I can't speak for all employees or locations but I would for sure recommend you look into them if you are in Texas. It's smart business, because just as I am telling you positive marketing right now, in today's age reviews in the other direction can steer biz away pretty quick. I plan to post some pictures when I get this Black RST/Graphite Edition window trim install today. It's looking just like my sierra did, but Yukon style.
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