Died at 70mph on I-75

[mountie]

Quick update - my wifes tahoe is still in the shop since 4/1. Im taking a trip down today to see what the deal is.

Well - well……. Keep driving the snot of the loaner car….

( You DO have a loaner car ? )

 

[Europort]

Well - well……. Keep driving the snot of the loaner car….

( You DO have a loaner car ? )

Haha - yes, fortunately we do have a loaner car. Unfortunately though it is an Equinox.

I spoke with the service manager today and they are wrapping up an engine replacement on one of the vehicles that was in before mine. They want me to have my Tahoe back by this coming Friday. We shall see...

In the interim, I called GM Customer Care and was assigned a 'service advisor'. I want to see if they can do anything about the 3 car payments I made on a vehicle I haven't seen in 3 months. I ALSO want to know what type of warranty conditions cover this replaced motor.

My mantra is that you get more bees with honey than crap. I'm not too happy about the entire situation, nor the length of the repair, but I understand that a lot of people in the chain don't have control over it.

 

[Jus Cruisin]

Just came across this thread. I had a similar occurrence with my 3.0l Duramax at just around 5,000 miles. Engine shut off coasted to a stop with zero drama. Thought it might be the battery and tried a jumper box. Ended up being a siezed engine. It was about 5 weeks to get it replaced. I now have 13,000 miles on it with zero engine issues since. Frustrating, for sure. And I'm going to replace it a little sooner than normal but still moving 2 model years. Wanting to swap from the Sierra to a Yukon for some features that aren't available in the truck.

 

[2024 White Tahoe]

Haha - yes, fortunately we do have a loaner car. Unfortunately though it is an Equinox.

I spoke with the service manager today and they are wrapping up an engine replacement on one of the vehicles that was in before mine. They want me to have my Tahoe back by this coming Friday. We shall see...

In the interim, I called GM Customer Care and was assigned a 'service advisor'. I want to see if they can do anything about the 3 car payments I made on a vehicle I haven't seen in 3 months. I ALSO want to know what type of warranty conditions cover this replaced motor.

My mantra is that you get more bees with honey than crap. I'm not too happy about the entire situation, nor the length of the repair, but I understand that a lot of people in the chain don't have control over it.

One thing that people often overlook when their vehicle is sitting months at the dealer awaiting repair (due to lack of parts) is that their warranty (base, power train, emissions, or extended service plan) continues to expire with no extension.

You make a valid point - you’re paying for a vehicle that you do not have use of, due to the failure of GM to provide parts and repair in a timely manner. Although many people in the chain do not have any control over it, they are part of the chain designed and staffed by the manufacturer.

I feel there should be a federal law that requires automakers to extend the vehicle warranties by the amount of time the vehicle is spent at a dealer, awaiting repair or parts (other than a reasonable amount of time - usually a few days). They should also have to pay for the loss-of-use of the vehicle when they cannot provide repair parts in a timely manner.

 

[Blackcar]

I believe that if vehicle is at dealer for extended warranty repair the time that repair take is added to time of warranty but doesnt change mileage limit.
If you read page 16 of link

https://contentdelivery.ext.gm.com/content/dam/cope/en_us/public/pdf_assets/active/warranty_manuals_browse/26_CHEV_WM_en_US_U_19680728B_2025DEC12_2P.pdf

 

[Jus Cruisin]

One thing that people often overlook when their vehicle is sitting months at the dealer awaiting repair (due to lack of parts) is that their warranty (base, power train, emissions, or extended service plan) continues to expire with no extension.

You make a valid point - you’re paying for a vehicle that you do not have use of, due to the failure of GM to provide parts and repair in a timely manner. Although many people in the chain do not have any control over it, they are part of the chain designed and staffed by the manufacturer.

I feel there should be a federal law that requires automakers to extend the vehicle warranties by the amount of time the vehicle is spent at a dealer, awaiting repair or parts (other than a reasonable amount of time - usually a few days). They should also have to pay for the loss-of-use of the vehicle when they cannot provide repair parts in a timely manner.

I'm pretty sure if I held onto my vehicle and had a repair 30 days beyond my original warranty expiration and I was under 36,000 miles GM and the dealership would get it covered under goodwill. Realistically, the chances of needing warranty coverage in that time period are slim.
Now, if I was hanging on to my vehicle beyond the 3/36, I would be buying the genuine gm extended warranty.

 

[LsHart]

This is why I don't buy a new vehicle. The newest we own is a 2019 Sonata. For the youngest daughter. I don't wanna be the test dummy for everyone else.plus GM is "having issues" right now.