B520044
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Finally, the dealer is doing something with my headliner. Truck has been in service all week; with a dealer that actually cares. Weird...
Creaking above passenger side second row bucket
- Thread starter jjobev
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I have a similar sound on mine, but I have not yet tried to trace it down. I simply turn up the volume on my audio system, and I can no longer hear the sound.
I'm sure the exhaust drowns it out too.
jna97
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Let us know how it goes.
My headliner creaks too. I chose to live with it instead of trusting the dealer to tear it apart. My experience with dealers and interior issues is fixing one problem leads to another, and they almost always cause scratches etc. doing jobs like this. I might shove some foam in there eventually but probably wont even mess with that. I hope they make yours right and don't damage anything in the process.
B520044
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Your 100% right; has happened to me in the past as well. They are also fixing interior door trim as well. I really hope it turns out OK. I've asked them to fix these issues with every service visit, now 7 times. If they make it worse, then I wonder if I can file lemon law claim. Usually if they can't fix within 4 service visits then it qualifies. However, annoying sounds don't leave me stranded either, so not sure if that qualifies...
My advice is just accept it once it's reasonably repaired. The unfortunate truth is that even at this price point you can't expect visual and audible perfection in these vehicles. If it runs reliably then that's the best you can hope for.
B520044
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Yeah, I've pretty much came to that conclusion now... I just need to stop driving my wife's Lexus! Every time I do I then notice more issues with mine.....
Palmetto469
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Curious to hear how this goes. I’m waiting on parts to address both my headliner and captain’s chair rattle. But, like you, I was encouraged that they acknowledged both issues and ordered something to attempt to repair.
B520044
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Yeah, it seems that they all do it. Curious to hear from those that haven't experienced the headliner creak... It "may" be related to those with pano roofs, as the aluminum track could be different from non-pano's... Not sure. I believe GM has received plenty of requests to fix this and they may be coming out with different clips. The dealer is also "repairing" the sunroof drain line gurgle noise. From my research, this to has occurred with most vehicles and they now have an updated TSB to replace or install drain tube extensions. Before, the TSB only said to turn on the HVAC system to force excess water through the lines (not a fix).
You mentioned the captains chair rattle; I've heard another rattle from that location but have yet to find it. It very faint and actually something I can deal him. I don't seem to hear it while kids are in the back. Do you know where on the chairs it comes from?
I have been really disgusted with the support I've received from GM since buying my Yukon in July. So when I see this new dealer taking the extra effort with my problems, I finally have hope!! The early buyers of these trucks really are guinea pigs and I think GM is just now coming up with solutions to many concerns.
Palmetto469
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Agreed. They said the parts were delayed (this was a few weeks ago) - fairly certain they are replacing the clips but not sure.
As for the chair, the noise is usually pretty loud. It doesn’t do it if someone is in the seat. It is coming from the rear clamp / seat track (if you fold the seat forward the noise goes away). You can recreate it by just grabbing the seat and shaking it. It moves slightly in the track / clamp, I believe.
B520044
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Update: See service notes for headliner creak.
Interesting....
Interesting....
B520044
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And more updates... I have only driven it a few miles but the replacement trim pieces fit much better. Definitely were defective from the factory. After 7 service visits to correct these issues, I decided to take to another dealer. They actually took the effort to fix the issues. Instead of not looking at them and simply writing "could not duplicate".
Palmetto469
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Very encouraging. Have you posted video of the door trim issue before?
B520044
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So far so good, I think. Had loud creaking in headliner, but may be due to extreme cold temps. Will have to evaluate when weather improves...
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Bigmanny
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anybody else get their dealer to "fix" the headliner rattle issues? For me it is really bad when I have the shade open. is there an actual TSB or something else to reference?
G-Frog
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I have printed a copy of this to bring to the dealer. My headliner creaks all over the place.
I also discovered that the side panels behind the second row also vibrate and create noise when you drive on a rough surface. The clips holding the inner plastic panels to the outer body panels are also too loose. You can test this by tapping lightly on the interior side panels in various areas and listen as the panels move a few millimetres and knocks against the outer body panels.
It's very frustrating and disappointing to see the poor quality and workmanship on these vehicles. Especially when you consider the high cost of these vehicles.
This gives me hope that by the time I can order mine (waiting for max tow and air ride package) these issues will be resolved off the line.
B520044
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Yes, everyone needs to take it back to dealer and show them my service report above. There is an absolute improvement. GM has likely replaced the clips with something more adequate.
I've been fighting mine since my first drive home after purchase. Interior is much better, but I still here some kind a creaking around the second row. I can't figure that one out. I don't seem to notice when my kids are in the back.
I also continue to have ruff transmission shifts at low speeds. My transmission has been updated 3 times and I can't tell a difference. I think this is just how the 10 speeds are, especially with stop/go traffic.
Bigmanny
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I emailed your report to my SM(who has been great) and he said that they have not done it yet, but had zero issue ordering me the new clips. Was going to do that and Perf Intake at the same time but the perf intake is still not available for dealers to install. Will let you all know when I get the headliner service done.
My headliner creaks in one place near the driver's head. I will say though it's bothered me exactly one time... Driving it home brand new off the lot with no radio on and all alone in the vehicle. Ever since then the vehicle is always loaded with the family and/or all the stuff that comes with them and I've literally never once heard it again. I don't trust dealers enough to go ripping my vehicle apart, but if you have a good one you trust then it might be worth your time.
