Speed limit sign not showing up (have Onstar premium plan)

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tjs3922

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My speed limit sign has just vanished from my console. It worked the two weeks I had the vehicle. I have Onstar unlimited data/ premium plan through July 2026. I have the setting clicked on in the scroll down for what you want displayed. It does say plan required underneath the on toggle.

I went through troubleshooting via Onstar and GMC app folks. Useless. Basically argued with the GMC girl that I do NOT have a 90 day trial and loaded Yukons come with 3 year premium plan. She said GM has never offered Onstar full plans as parts of the car package. Ugh.

I know this topic shows up a lot here. Any insights would be helpful. I plan to dump back in the dealers lap. (We have a great dealer and relationship)
 

TrueAt1stLight

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Did your Google nav quit working too? I had this happen a few weeks ago and it was software related. I’d click on nav and it would open and act like it was loading up but then crash. It’s after I realized the nav was dead that I realized the speed limit sign was gone too. They did something to the software and it’s all working again.
 

B-train

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My speed limit sign has just vanished from my console. It worked the two weeks I had the vehicle. I have Onstar unlimited data/ premium plan through July 2026. I have the setting clicked on in the scroll down for what you want displayed. It does say plan required underneath the on toggle.

I went through troubleshooting via Onstar and GMC app folks. Useless. Basically argued with the GMC girl that I do NOT have a 90 day trial and loaded Yukons come with 3 year premium plan. She said GM has never offered Onstar full plans as parts of the car package. Ugh.

I know this topic shows up a lot here. Any insights would be helpful. I plan to dump back in the dealers lap. (We have a great
Just run whatever you want and play dumb........my truck didn't TELL me. It may or may not work. Mostly NOT because drivers ed teaches to LOOK at your surroundings and know what your vehicle is doing. Just saying......from a guy with a Class A CDL for 22 years. It's on the driver to know their vehicle and space.

But, if you're supposed to get it via Onstar, then I'd go to the stealership for warranty.

Edit: that came across rude. I never rely on GPS other than a reference. It's ultimately up to the operator for their actions
 
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tjs3922

tjs3922

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Nav in Google works. Everything seems to be fine with Onstar/Google/GMC apps. The odd thing is my speed limit sign is totally gone missing. Not like most of the others where the speed sign is there but shows two lines.
 
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tjs3922

tjs3922

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UPDATE: Google was "stuck". Couldn't log out, no offline maps were downloading. I went into the icon on the screes for "google play store" and was able to log out. Then logged back in and everything is working as it should. Lesson learned.
 

B-train

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Man, I'm still not used to hearing about Google, apps, OTA updates, etc happening inside a vehicle. It just seems too complicated to me.

Glad you figured it out. It's almost like having to deal with the IT department. LOL
 

Blueinterceptor

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You need to have a data plan. The three year plan you have may not include unlimited data. Check your offline maps.
Im having a similar issue. I thought I had a 3 year plan too but I did not have unlimited data.

The sign being missing or having dashes is a graphics thing. The missing sign is an updated graphics package.
 
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tjs3922

tjs3922

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You need to have a data plan. The three year plan you have may not include unlimited data. Check your offline maps.
Im having a similar issue. I thought I had a 3 year plan too but I did not have unlimited data.

The sign being missing or having dashes is a graphics thing. The missing sign is an updated graphics package.
We figured it out. Google basically was frozen up. Logged out and back in. Everything is fully operational.

The new Denali come with unlimited data for 3 years.
 

B-train

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In my trusty 2008, I don't have to worry about updates, etc. The only issue I've run into are roads that done exist anymore, or driving new roads that show as me off-roading through some pasture, forest, peoples yards, etc. :)
 

Blueinterceptor

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We figured it out. Google basically was frozen up. Logged out and back in. Everything is fully operational.

The new Denali come with unlimited data for 3 years.
Have you ever experienced any blank outs while driving on major highways. That’s a problem I’m having but on my wife’s 23 Tahoe vs my 23 suburban hers works perfectly

how old is your gmc. Month and year?
 
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tjs3922

tjs3922

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August 2023. No issues on major highways that I know of. I hardy notice the speed limit sign to be honest. I just noticed it was gone in the last few days. I know it worked great when we picked up the vehicle. I would suggest trying what I did, log out of Google, then log back in (I used my Iphone to log back in while I was in the vehicle.

My 21 Denali has the SD card and no Onstar plan.
 

SJF2100

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UPDATE: Google was "stuck". Couldn't log out, no offline maps were downloading. I went into the icon on the screes for "google play store" and was able to log out. Then logged back in and everything is working as it should. Lesson learned.
Thank you! OnStar had no idea but this worked.
 

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