Installed: NOTHING -I"M PISSED!!!!!!!!

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plush

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Premier Auto Sports - DO NOT USE THIS PLACE Installed: NOTHING -I"M PISSED!!!!!!!!

Dropped all the parts (ESKY third brake light/housing, tails, and appliques) off on 09/27 to get them painted black and tails smoked/tinted.

A deal was worked out to do it all, $300 cash price. Well, once I asked what type of warranty everything had....wait hold on, if you want that - it is going to cost more, use PGP paint, etc....now it is $450.


Was told I would have everything last week, so we are a week behind.
Would never return phone calls. I would call every other day checking on parts, was told they would get in touch with body shop and call me back. THEY NEVER WOULD

Today, I drove in the get the parts after stopping there last night.

Well, they F* up my tails, they smoked/tinted the whole thing, no clear for the reverse lights as was requested and written on the slip.


What to do? They said they would send it back to the BS and get it stripped off. I was like won't that ruin the plastic lights? I also told them it was WAY darker than I wanted and darker than the samples they had on display.

So, all I picked up was the third brake light as no sense getting the apps, without the lights.


What to do? What should I request?

add some pics

b0fe1a19.jpg


330e1a64.jpg



*** Notice how the paint is messed up. This part was brand new, just blue, so they repainted.
54a6f374.gif
 
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edgaranah1

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I would request getting all that done for way less than the 450 originally told. maybe even free for them taking too long and ruining the lights.


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07Burb

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I get my parts back with NO more work done by them and run. Don't have them strip the lights or anything. I would have gone ballistic....
 
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plush

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I get my parts back with NO more work done by them and run. Don't have them strip the lights or anything. I would have gone ballistic....


What and be out the money I put down ($340)?
 

jdpber

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Yea i would have done just like when the BS messed up my brakes ater my tire came of.. i made a freaking scene and bout made a grown man cry... POOR business it POOR business there is no margin. if you set a deadline i dont care if something happens and you are sick at least by god call and tell me.. and when it is suppoedly done it better be right..


I got over my entire deductable refunded to me bc the shop took over a month too long.. COMPLAIN COMPLAIN COMPLAIN untill they do something and if they say you have to pay.. demand a discount or free,, F^cked up work is unacceptable in my book..

stand up...

FYI i would have tinted and painted your stuff for $100 and had it back to you in 2 days they are making you bend over and take it like the new guy in prison...
 

07Burb

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What and be out the money I put down ($340)?

No, I'd demand that be paid back as well since none of the stuff you agreed upon happened.
 
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plush

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added some pics. So, can the lights be fixed (the tails that is?) or are they fkd?
 

felixgun

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First off the third brake light housing paint is ****** up... so return that and tell them to re-paint/fix it. Ask them an exact date of when the tails will be re-done, and if it's not done that day, just call them and ask for it back and a refund. If they refuse a refund, tell them you will be contacting the Better Business Bureau for their lack of business skills. This has worked for me several times.
 

THE YETI

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Good Lord... wtf did they do to that housing?
 

sumo

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looks like they skipped the prep work and just spayed it. Looks like the paint applied isnt sticking at all
 
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plush

plush

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Brian, so what'd they say?

I expressed all my concerns to them. Hoever, since they are not the body chop as they shop it out, they really could not say much, just that they would fix it. I told them what you said when I talked to you and what others have mentioned here. We will se when it is 'fixed'. I told them I did not want something that was 'rigged' and not done right. So we will see.
 

THE YETI

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Tell em I'll sell them another set of lights done right. ;)
 
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plush

plush

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So, after almost three months they finally called me back and wanted to know if I was picking up my third brake light. They had the gall to tell me I still owed $110. I told them I wasn't going to pay that. Here is a review of the place

http://maps.google.com/maps/place?u...lt&ct=placepage-link&resnum=1&ved=0CEAQ4gkwAA

BEWARE>>> BEWARE, STAY AWAY. Places is SHADY! Quoted me a price for smoking and painting lights and when I asked about a warranty I was told it was going to be $150 more. I was told everything would be done by the end of next week. Actually after many attempts of showing up, phone calls, the parts were ready after two months. They would never return my phone calls, used every excuse (lost my phone number, body shop error,) parts were painted by amateurs and done incorrectly, they had to redo three pieces. Broke my grill trying to install HID lights, and they still do not work correctly, just zip-tied my grill back together, just a ghetto-shop mentality. So after all the issues, problems, and horrible customer service, they still expect me to pay the $110 balance. They just laughed and said, sure we messed the parts up, and sure we didn't have them ready when we said we did, but you still owe $110. Man, I wish I could upload sound to this as I have recorded every conversation while I was at their shop. I am in the process of filing a BB complaint at this moment. These people are not professionals at all. BEWARE>>> BEWARE, STAY AWAY. CHECK OUT THEIR RATING WITH BB - A BIG FAT F!!!!!!!!!!!!!!!! http://www.bbb.org/dallas/business-...ir/pa-premier-autosports-in-plano-tx-90223682


So - we will see where this goes. DO NOT USE THIS PLACE :gayflag:
 

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