Plasti dip isn't the worst idea, I thought about it, my fear would be it would "grab" all of the little micro scratches and be near impossible to get off. I don't know if it would "stabilize" the clear coat underneath or if it would simply continue to degrade, eventually flaking off with the plasti-dip. I do love the metallic color of the truck, and I'll look for the videos of guys using rattle cans (I never had much luck with rattle cans in my painting days, too much Orange peel and such), but I'm willing to look in the attempt of saving almost 2K to fix a flawed clear coat right around the holidays. Thanks!
Hood/Paint Issue
- Thread starter spate47
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petethepug
Michael
I feel your pain, the “I can’t take it anymore” scenario and then having a wash reveal your clear coat disappearing is horrible. It occurred on our 08 Yukon in 17. 1st the hood, then then the roof.
Ours is black and kept outside in SoCal 2 blocks from beach. Immediately I had it resprayed with clear. The old material kept coming up and compromised the new finish. It took a complete respray w/ prep, paint and clear again. It was $600.
The roof wants to rust really bad I can tell. That will likely be at least $1.2k. The islands are really rough on vehicles. The goal is to stop the damage before the rust begins and condemns the resale value. Wrapping it is an option that would avoid the scenario from happening all over again.
The prep for wrapping it and application may be the same as a respray. I’m am wondering what will work out best for you.
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Ours is black and kept outside in SoCal 2 blocks from beach. Immediately I had it resprayed with clear. The old material kept coming up and compromised the new finish. It took a complete respray w/ prep, paint and clear again. It was $600.
The roof wants to rust really bad I can tell. That will likely be at least $1.2k. The islands are really rough on vehicles. The goal is to stop the damage before the rust begins and condemns the resale value. Wrapping it is an option that would avoid the scenario from happening all over again.
The prep for wrapping it and application may be the same as a respray. I’m am wondering what will work out best for you.
Sent from my iPhone using Tapatalk
sncourtesy
Member
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That is EXACTLY how my hood and roof looked before getting them both repainted. I mean EXACTLY!! I work at a GMC dealership and have yet to see anyone else with this issue just yet.. This thread is the first that I have seen of anyone else have the same issue.....I have extended warranty also .. The best you may get is GM doing what they call a "good faith" discount where they will cover a % of the cost to repair....Really comes down to how good the dealers GM Service Rep is for the dealer...That is the guy that the service manager will have to contact to help on getting it fixed...Either way it is disappointing to see this on the vehicle.. I ended up having mine re-done about a month ago on my own
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I still need to call my sales dealer, with the holidays and other obligations, I just haven't made the time to call, schedule an appointment and be told; "You're SOL". GM has essentially told me to pound sand, so hopefully, as mentioned previously in a post, I'll get that "good faith" discount. As of right now I am reconciling myself to biting the bullet on a 1600-2000 dollar repair. Extended warranty "only covers mechanical".... though as I said earlier, when I purchased it with the truck, new in 2015, I was told it covered "everything"... Not so much it appears.. Well, everything mechanical. Sorry to hear you've had the same issue.
Update; if anyone is still following/reading this. I didn't think it needed a new topic, so I'll post this here. I finally called my sales dealer (I've been putting this off because I just didn't want to deal with it), but calling yesterday, asking to speak to the service manager, I was told he was off on Wednesdays, I began explaining the issue and what I had done so far, relaying that the friend I bought the car through (although no longer worked at this dealership) suggested calling, I also asked for a "Factory Rep" to be present. The guy I spoke to, Walt, is the guy in charge of their entire service line, he said GM no longer does the "service rep" thing, but if I could bring the Yukon in this morning, he would look at it. He said he wanted to "manage my expectations", which are null at this point, but went on to explain the warranty (which I know I'm out of) and he said, they would look, send a letter to GM, and find out what they would offer to cover, well, I already know they don't care. I explained that I've already reached out to them and was told I was SOL. He said, he would speak to GM himself and lobby for help, as the person(s) I most likely spoke with was a contractor who handles this type of thing. He said, even if they said "no", he had an additional option, where he would "build a case" based on the totality of service records, mileage, condition of the vehicle, etc. and then "lean" on getting GM to help, utilizing a committee of dealership owners and representatives of GM. He said, even if that fails, he would offer an estimate to repaint, submit that to be covered 50/50 (I pay half, GM pays half) and then their auto body shop would charge the 50% GM said they would cover, so I would be 0 out of pocket. He said he would do anything he could to get the truck fixed for me and understood this is a common issue, he said he's dealt with this a number of times with the 15's, 16's and 17's that are "out of warranty". He asked I bring all of the records in and he would make copies and take it from there. I regret not going back to them to begin with, but they're 40+ miles away vs. the other dealer I've been taking it to who is 6 miles. He was more helpful and empathetic to this than anyone else I've dealt with thus far and while I'm not expecting miracles, I am hoping it won't cost me 1600.00 to repaint/repair this truck. Although the truck is a bit less than 5 years old, it has 13,600 miles on it, and still smells "new" when you get in. I've been meticulous on the maintenance and care, getting washed sometimes twice a month and waxed every 6 to 8. I am hopeful- but we shall see. I will update the thread when I have more news, be it good or bad.
2006Tahoe2WD
Full Access Member
I don't think the issue is uncommon. The clear coat is failing on my 2006 Tahoe.
I want to find someone that can put on a new clear coat.
I want to find someone that can put on a new clear coat.
UPDATE: 2/21/20; I took the Yukon to the dealer I bought it from, Hardin GMC in Anaheim, Ca. I spoke with Walt (Service GM) who had already applied for the assistance. He e-mailed his rep at GM, who said they would offer a 50/50, but because I hadn't bought a GM product for almost 30 years (before the Yukon), I would be responsible for the 50 %. (approx 900.00). I pointed out, that while I hadn't actually financed a GM, I continued to drive the one I bought in 93 until I bought the Yukon, and have in fact owned nothing but GM's since then. That was obviously irrelevant, and I'll be paying around 900.00 for them to fix the hood and roof. The estimate says the body shop will sand/remove old clear and paint, re-prime, paint and clear. I'm hoping I don't get it back and it looks like crap, overspray, tape lines, etc. Of course, it will still look better than the way it looks now. No, it's not uncommon, it happens to almost ALL Gm vehicles at some point, some just take longer and there's not much you can do with GM about it. I will continue to return there for my services, I got lazy and stopped because they're 26 miles away, vs. the local one, which is 5, but my local dealer is awful. I've had issues with their service work, truck developing oil leaks after a recall service, things not actually performed and of course the latest issue with the paint where the guy basically told me "tough". Ultimately, it was the way Walt took the time to explain every step and the way he genuinely tried to get me help and went out of his way to "win me back as a customer", (which were his words in his e-mail) that made the process easier to live with.
I'm not thrilled I'm out of pocket 900 for a paint job that failed within 4 years of this vehicle's life (in spite of it genuinely being cared for with kit gloves), but at least now the clear coat won't continue to degrade, until I get the bare metal/rust and primer look we've all seen on the older Chevy trucks. I did see their powdercoating process while there and decided to "pull the trigger" and get my wheels powder coated while it's being re-painted. So, I'll be without it for a couple of weeks and when I get it back, it will look better.
I'm not thrilled I'm out of pocket 900 for a paint job that failed within 4 years of this vehicle's life (in spite of it genuinely being cared for with kit gloves), but at least now the clear coat won't continue to degrade, until I get the bare metal/rust and primer look we've all seen on the older Chevy trucks. I did see their powdercoating process while there and decided to "pull the trigger" and get my wheels powder coated while it's being re-painted. So, I'll be without it for a couple of weeks and when I get it back, it will look better.
As pointed out previously, I had hoped for that too, but new clear coat, may not fix the issue... it's more than likely an issue with all layers and the best means to fix it is to remove down to the metal, re-condition, apply fresh primer, paint and clear, but maybe it'll work for you- I hope so.
You can't just "put on a new clear coat." It has to be sanded down to bare metal and repainted. You can't paint over paint that is failing.
FINAL UPDATE; 3/5/20
I took the truck down to the dealer last week, as I mentioned previously, their attitude, vs. the local dealer's was a complete 180 degree difference. I will NEVER return to Boulevard GMC again. Having said that, Hardin GMC (my original sales dealer) had the truck for 7 days. I picked it up yesterday. I went over the re-paint with a fine tooth comb, and it's perfect. It's a perfect color match, just the slightest orange peel (matching the factory orange peel exactly), not a single drop of overspray, anywhere. If you didn't know the truck was just repainted, and the smell of fresh paint didn't tip you off, you'd never know this was a repair. While it was at Hardin GMC, I asked if they would powder coat the wheels, de-badge the truck and do the 15000 mile service, they did all of that. The photo below doesn't do it justice, I took it in the afternoon sun, but you can see the difference in the hood and roof line above the windshield.
Total cost for everything, including the oil change, 1900.00. Which was 400 less than I was quoted (900 for paint, 1200 for wheels, 100.00 for de-badge and 100 for service fees). It looks great and I would suggest finding the right dealer if one tells you no. I understand that may not always be an option, but I was fortunate in the way Hardin GMC took care of this. Oh, on top of that, they warranty'd the paint for 2 year, 24000 miles. So, my paint is now back under warranty, and will expire a year before my "extended warranty".
I am very happy with this, and can genuinely recommend Hardin GMC in Anaheim. If you're local to So Cal, having the same issue, give them a call and ask for Walt.
I took the truck down to the dealer last week, as I mentioned previously, their attitude, vs. the local dealer's was a complete 180 degree difference. I will NEVER return to Boulevard GMC again. Having said that, Hardin GMC (my original sales dealer) had the truck for 7 days. I picked it up yesterday. I went over the re-paint with a fine tooth comb, and it's perfect. It's a perfect color match, just the slightest orange peel (matching the factory orange peel exactly), not a single drop of overspray, anywhere. If you didn't know the truck was just repainted, and the smell of fresh paint didn't tip you off, you'd never know this was a repair. While it was at Hardin GMC, I asked if they would powder coat the wheels, de-badge the truck and do the 15000 mile service, they did all of that. The photo below doesn't do it justice, I took it in the afternoon sun, but you can see the difference in the hood and roof line above the windshield.
Total cost for everything, including the oil change, 1900.00. Which was 400 less than I was quoted (900 for paint, 1200 for wheels, 100.00 for de-badge and 100 for service fees). It looks great and I would suggest finding the right dealer if one tells you no. I understand that may not always be an option, but I was fortunate in the way Hardin GMC took care of this. Oh, on top of that, they warranty'd the paint for 2 year, 24000 miles. So, my paint is now back under warranty, and will expire a year before my "extended warranty".
I am very happy with this, and can genuinely recommend Hardin GMC in Anaheim. If you're local to So Cal, having the same issue, give them a call and ask for Walt.
OP
OP
spate47
TYF Newbie
Thanks for the follow up.
To all others, I have started a Facebook group so we can start to join some forces, gather facts/photos/data and then hopefully start the wheels turning for some class action...
You can go to the link below or search "Chevy Tahoe ('15-'20) Paint Issues"
https://www.facebook.com/groups/283992135925288/
To all others, I have started a Facebook group so we can start to join some forces, gather facts/photos/data and then hopefully start the wheels turning for some class action...
You can go to the link below or search "Chevy Tahoe ('15-'20) Paint Issues"
https://www.facebook.com/groups/283992135925288/
Will add myself to group, hope to help.
petethepug
Michael
Nice work! That's a big deal labor wise to prep and paint the roof of a huge SUV. Considering you had it done in Cali where clean air laws almost double the cost other states charge, Hardin did you a solid.
After you get it washed use this stuff to keep the road grime from accumulating on the roof and hood. it's got great reviews.
https://www.amazon.com/gp/product/B019HMO4FI/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
After you get it washed use this stuff to keep the road grime from accumulating on the roof and hood. it's got great reviews.
https://www.amazon.com/gp/product/B019HMO4FI/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
Nice work! That's a big deal labor wise to prep and paint the roof of a huge SUV. Considering you had it done in Cali where clean air laws almost double the cost other states charge, Hardin did you a solid.
After you get it washed use this stuff to keep the road grime from accumulating on the roof and hood. it's got great reviews.
https://www.amazon.com/gp/product/B019HMO4FI/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
Thanks for the advice, I will give it a try. A friend recommended "ceramic" coating, which is something else I may look into. I hope the other areas that weren't repaired don't start failing-
Keeping the paint sealed and protected in one way or another is the best thing you can do. You can use a good wax and keep up with it, a paint sealant, spray ceramic coating, a real ceramic coating, or a combination.
SUSAN SALLEE
TYF Newbie
I am having the same issue with my 2016. Hood and roof look like the clear coat was removed and now it has wierd looking cloudy finish. I purchased the extra coverage from Finishing Touch that the dealer pushed at purchase. Contacted Finishing Touch and they were really helpful until their inspection and then said it is a factory failure. Now I am being shuffled around on my claim. Told me they have forwarded to upper management for approval. Took it to two body shops and repair costs are almost 3k and 10 days to complete the work. When I spoke with the dealership I purchased it from I was told they have never seen or heard about this problem. That's a lie, Chevrolet has had issues for years. It's pretty bad when my 2004 Corvette is not fading and it has set out in the sun and other elements and still shines like it did the day I bought it. Pretty bad when you pay 65k for a new vehicle and 3.5 years later the paint is fading away.
SUSAN SALLEE
TYF Newbie
I am having the same issue with my 2016. Hood and roof look like the clear coat was removed and now it has wierd looking cloudy finish. I purchased the extra coverage from Finishing Touch that the dealer pushed at purchase. Contacted Finishing Touch and they were really helpful until their inspection and then said it is a factory failure. Now I am being shuffled around on my claim. Told me they have forwarded to upper management for approval. Took it to two body shops and repair costs are almost 3k and 10 days to complete the work. When I spoke with the dealership I purchased it from I was told they have never seen or heard about this problem. That's a lie, Chevrolet has had issues for years. It's pretty bad when my 2004 Corvette is not fading and it has set out in the sun and other elements and still shines like it did the day I bought it. Pretty bad when you pay 65k for a new vehicle and 3.5 years later the paint is fading away.
If the dealer tells you; "They've never heard of this issue", that's very unusual. It may be the particular person you were dealing with hadn't heard of this, but as you said, GM has had paint issues for years. That's not to say that GM's paint is bad, it just seems there are a higher percentage of problems with the paints when compared to other vehicles. It's strange really, not all have it, but those that do it's nearly identical in the failure points; hood, roof or tops of doors. I got the run-around from one dealer, which I expected. When I wrote a letter to GM, they also gave me the brush off, explaining this wasn't something they warranty. My extended warranty covers mechanical/electrical, bumper to bumper, but not paint. When I had just about reached my limit and considered hitting my attorney up for speaking a bit louder with a threat of legal action, my sales dealer really stepped up. I posted all about this previously in this thread. As you mentioned you've already went back to your sales dealer and got the "never seen that before" routine. I was told by a friend who worked for GM for many years to request a Factory Rep to be present when I brought the truck in for review. The Service Manager (who ultimately stepped up and took care of this for me) told me they don't do Factory Reps anymore, I believe him, but it may not be true for your area. Perhaps a call back to the dealer, requesting to speak to/meet with the service manager and a printed page, outlining the posts about GM's pain issues, especially with the 2015/2016's (I don't know if this issue is still occurring, but I'm sure you can find threads posted on here about that somewhere). Explain to them your value as a customer and loyalty, they CAN go to bat for you and recommend taking care of this to higher ups at GM. The dealership can also try to make you happy and explore possible options. I did have to spend some $ to get it fixed, but it was discounted substantially and I had them do a few extra things. The service manager I dealt with really went to bat for me and made every attempt to keep me as a customer. They had the truck for 7 days and hit it out of the park. I was very happy with what they did, and just recently returned to them for my brake light being out. I quick phone call, explaining, an appointment and a 2 hour wait and they replaced both tail light clusters and it was no cost to me. As it should be. Good luck, I hope you're able to find a satisfactory method of getting it fixed. Sadly, it takes time and diligence, not all of us have the luxury of spending time writing letters and making phone calls.
