Doors automatically lock when closed - 2012 Denali XL

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yOGi420

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I have a friend, that was telling me today, who has a Yukon XL Denali 2012 where intermittently he closes the doors they automatically lock. He has taken it back to the dealer where he bought it a couple of times already and they can't seem to figure out what is causing the problem. Has anyone here experienced or heard of this issue before?
 

Goodinblack

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Yes.

Me.

On a 2011 Yukon XL.

They stealer said they fixed it.

Reprogrammed it.

I got home.

Guess what happened?

:banghead:

It seems to do it when ever it wants.

I have given up. Get a spare key made at Lowes. The ones that unlock the truck but not start it.
 
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yOGi420

yOGi420

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Wow, they couldn't figure it out on yours either? He said he was going to take it in again and hope they get it taken care of. They thing is, he's actually a pretty well known person and you'd figure they would want to make sure to get it taken care of, just to keep him coming back to their dealership.
 

GM Customer Service

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I have a friend, that was telling me today, who has a Yukon XL Denali 2012 where intermittently he closes the doors they automatically lock. He has taken it back to the dealer where he bought it a couple of times already and they can't seem to figure out what is causing the problem. Has anyone here experienced or heard of this issue before?

Hello,

GM Customer Care would like to look into this concern for your friend. They can contact us by emailing us at [email protected] including Attention Jennifer T. in the subject line.

Sincerely,

Jennifer T.
GM Customer Care
 
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yOGi420

yOGi420

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Thanks Jennifer, I told him to email you and to include your name as well as Door Locking Problem in the subject line.
 

GM Customer Service

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yOGi420,

Great! I will be on the look out for his email. Thank you for providing your friend with GM Social Media's email address.

Regards,

Jennifer T.
GM Customer Care
 

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