Buyers Remorse?

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markni12301

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I've calmed down considerably since posting my rant. I've also discovered some useful information. First of all, no 2015-2020 body style that has adaptive cruise also has a " regular " cruise function, at least not according to my dealer. Secondly, the Cooper tires were warranted and will be covered for the vast majority of the replacement cost. They were defective, and not caused by the 22" rims. I'm replacing with Goodyear wrangler HT Kevlar. Hopefully, I'll get some life out of them.

Next, I'd like to address some of the comments made on here.
Premium gas is recommended, not required. There's absolutely no harm to this engine using regular, other than it will put out.less horsepower. Mercedes says premium fuel REQUIRED. You will get a check engine light before you go 5 miles.
Also, I take very good care of all of my vehicles, that's why I was frustrated with the issues. I've never had to crack open an engine on anything I own, but if I did lose an engine or transmission, I have the ability to pay for a new one. My truck is free and clear. I'll never be a slave to a car payment again. I have the oil changed with the factory spec and always with at least 20 to 25% life left on the oil life indicator.
As far as the electronic issues go, I'll learn to live with them. It'll still be cheaper than trading, and after researching, most of the gmc yukons are already denali trim.
Appreciate the follow-up. As for the running boards, I have to thoroughly wire brush and liquidWrench all the pivot points at every oil change interval. It's a pain. I did not know this before I bought. I consider it a penance for not having researched before I bought...lol. I must say, the wife and gkids like them.
 

K2 Kaiju

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I've calmed down considerably since posting my rant. I've also discovered some useful information. First of all, no 2015-2020 body style that has adaptive cruise also has a " regular " cruise function, at least not according to my dealer. Secondly, the Cooper tires were warranted and will be covered for the vast majority of the replacement cost. They were defective, and not caused by the 22" rims. I'm replacing with Goodyear wrangler HT Kevlar. Hopefully, I'll get some life out of them.

Next, I'd like to address some of the comments made on here.
Premium gas is recommended, not required. There's absolutely no harm to this engine using regular, other than it will put out.less horsepower. Mercedes says premium fuel REQUIRED. You will get a check engine light before you go 5 miles.
Also, I take very good care of all of my vehicles, that's why I was frustrated with the issues. I've never had to crack open an engine on anything I own, but if I did lose an engine or transmission, I have the ability to pay for a new one. My truck is free and clear. I'll never be a slave to a car payment again. I have the oil changed with the factory spec and always with at least 20 to 25% life left on the oil life indicator.
As far as the electronic issues go, I'll learn to live with them. It'll still be cheaper than trading, and after researching, most of the gmc yukons are already denali trim.

Do yourself a favor and ditch the 22s. They dont balance well, and tire choices are crap plus expensive as hell. A big trend I noticed on you tube (which I followed) is switching to AT4 18" wheels. Plenty of tire choices, and you can save 15lb+ of unsprung weight per wheel. I actually came out ahead selling the 22s on fb marketplace.

Premium is just recommended, but you really need to use it. You are pulling a lot of weight with just the truck, and predetonation is a real possibility under load especially in hot months - in minutes you can totally ruin your engine. You also will get better mpg. I have a 93 tune and I love how this huge thing blows past other cars on the hwy.

The old GXs(4runners) are very reliable, but had no tech. Our 18 Lexus didnt even have touchscreen (not to mention carplay/AA). They run forever, but they dont fulfill your soul like a Denali. I will say I was not happy wife traded it (I have a bunch of oil filters), but I understood - we called it "granny panties" for a reason...
 

CMoore711

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I've calmed down considerably since posting my rant. I've also discovered some useful information. First of all, no 2015-2020 body style that has adaptive cruise also has a " regular " cruise function, at least not according to my dealer.

This is incorrect and your dealer is misinformed. It's really unfortunate that this type of misinformation comes from GM dealerships to customers.

My wife's '19 Escalade ESV can switch between normal "traditional" cruise control and adaptive cruise control. This very well might be an Escalade only feature option with those equipped with ACC.
 
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rbg1957

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Do yourself a favor and ditch the 22s. They dont balance well, and tire choices are crap plus expensive as hell. A big trend I noticed on you tube (which I followed) is switching to AT4 18" wheels. Plenty of tire choices, and you can save 15lb+ of unsprung weight per wheel. I actually came out ahead selling the 22s on fb marketplace.

Premium is just recommended, but you really need to use it. You are pulling a lot of weight with just the truck, and predetonation is a real possibility under load especially in hot months - in minutes you can totally ruin your engine. You also will get better mpg. I have a 93 tune and I love how this huge thing blows past other cars on the hwy.

The old GXs(4runners) are very reliable, but had no tech. Our 18 Lexus didnt even have touchscreen (not to mention carplay/AA). They run forever, but they dont fulfill your soul like a Denali. I will say I was not happy wife traded it (I have a bunch of oil filters), but I understood - we called it "granny panties" for a reason...
 
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rbg1957

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I'd gladly buy premium fuel, but in WI , ITS .90 to 1.00 more per gallon, not the 30 or 40 cents like everywhere else. I'll see how these new tires work out.
 

L8T BURB

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Buyers remorse perfectly describes my experience with my 2015 Suburban. I purchased it in May 2023 with 182k miles on it for $17.5k from a pretty big Chevy dealer in Louisville, KY.

Within 6 weeks the engine dropped a lifter, ruining the camshaft. During that 6 weeks, I also noticed the transmission seemed to have some weird issues with delayed shifts, delayed takeoff, etc.

Long story short, I spent around $13k on an engine and transmission. Granted it was a 6.6 liter engine and 6L90 transmission from a 3 mile 2022 Silverado 2500...so a bit of an upgrade...but replacing with 5.3 stuff would have been similar "all in" cost. I also used this time to address other odds and ends that needed it...liftgate actuator, door lock switches, water pump, front wheel bearings, ball joints, shocks/struts for front and rear.

I went all in on fixing it and making it right, with the thought that I want a fully paid off vehicle that I can keep for many years. I've been a slave to car payments nearly my whole adult life just because I like nice and new stuff, so I took a HUGE leap on this vehicle and it seems to have blown up in my face.

All said and done, I have around $32,000 invested (counting price of vehicle), in a now 190k mile 2015 Suburban. It feels and drives amazing, it's unique, it's fun, etc...but it's an almost daily struggle to know I've got so much money wrapped up in a 9 year old vehicle with nearly 200k miles. Anybody wanna buy it? Lol.
 

MobileHomie

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'17 Yukon Denali w/6.2L and 8 speed here.
I had the lifter failure at 63,000 miles and chose to replace the lifters and cam with a stage 1 BTR along with the other mechanical parts for the AFM delete and tune.
Recently installed a Borla cat back system.
I never set out to hot rod this, after all its the family wagon for road trips and I have a racecar.
Anyhow this morning I smoked a Subaru WRX from a stoplight, he was not happy, but I got to work with a stupid grin. :)
 

Wwes

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The biggest gripe I have with GM is that my wife drives a $50k Lexus, I own/have owned 3 $70k GMC trucks, and yet the dealership and especially service/warranty experience is in no way comparable. Lexus wins in every category, in every metric, in every conceivable notion from the chairs in the service lounge, to the way the service advisors take care of the issues.

My wife goes for an oil change and comes home with a new loaner "take your pick". I go in for a warranty service and ride home in a Uber. The dog jumped up on the dash and scratched the touchscreen in her car - technician notices the scratch and replaces the screen during the oil change, no charge, no questions asked.

There's simply a night-and-day difference
 

blackelky

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I think the biggest problem with the yukon denali is the price point. People pay 70k plus for a vehicle and expect a 70k+ experience when in reality it is just a 50k tahoe with fancier options. I believe it is GMs fault marketing it to consumers as anything other than what it really is. I'd recommend the LX500 series of SUVs for a better consumer experience.
 

blackelky

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The biggest gripe I have with GM is that my wife drives a $50k Lexus, I own/have owned 3 $70k GMC trucks, and yet the dealership and especially service/warranty experience is in no way comparable. Lexus wins in every category, in every metric, in every conceivable notion from the chairs in the service lounge, to the way the service advisors take care of the issues.

My wife goes for an oil change and comes home with a new loaner "take your pick". I go in for a warranty service and ride home in a Uber. The dog jumped up on the dash and scratched the touchscreen in her car - technician notices the scratch and replaces the screen during the oil change, no charge, no questions asked.

There's simply a night-and-day difference
Exactly. Well said. GMC is marketed as a luxury vehicle without the luxury consumer experience. I'm not sure how things are on the cadillac side, but I'm sure it is similar.
 

tooleyondeck

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I'm torn on this issue. I had a 2016 Silverado LT Z71 and traded it at 65K due to constant issues with the 4WD and the trans starting to "clunk" in 3rd and 4th, I paid $50K for it. Meanwhile, My $2500 2003 Denali has 205K on it and it still pulls hard and shifts smooth as butter and the only thing I have had to replace are the knock sensors, wheel hubs, and a rear mail seal which is more than acceptable for a 22 year old car. My 2018 1LE is solid, but that's because GM actually seems to care about their muscle cars (and no DOD). I'm starting to get fatigued from daily driving a manual in city traffic, so I'm considering a 16+ Tahoe/Yukon for the family and I will daily the 03 but there seems to be a disproportionate amount of issues with the newer models.
 

Wwes

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I think the biggest problem with the yukon denali is the price point. People pay 70k plus for a vehicle and expect a 70k+ experience when in reality it is just a 50k tahoe with fancier options. I believe it is GMs fault marketing it to consumers as anything other than what it really is. I'd recommend the LX500 series of SUVs for a better consumer experience.

It's up the buyer to determine whether the additional price is worth the value. A friend of mine has a Suburban and I have the corresponding Yukon XL Denali, and while they're the same truck underneath, it's a pretty big difference in the interior materials (seat leather, dash wood, gauge cluster, console, door cards, etc).

If someone is buying a GMC for a luxury dealer experience they're making a mistake (See below)

Exactly. Well said. GMC is marketed as a luxury vehicle without the luxury consumer experience. I'm not sure how things are on the cadillac side, but I'm sure it is similar.

The local Cadillac dealer here is a better experience - I'll call it quasi-luxury - than the GMC and Chevy dealers, which are equivalent IMO. I also lump Toyota in with them as well, just a generic type experience.

None of them hold a candle to Lexus while having products that cost more. If Lexus sold a SUV I liked, or pickup I could tow with, I'd never buy GM again.
 

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