I literally just saw an ad on tv about GM saying that Chevy is America's most reliable truck. Maybe the GMT800 but.........
BREAKING: GM is officially recalling the L87
- Thread starter DontTaseMeBro
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Marky Dissod
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Only 3% of the 3.2m engines have a defective internal part, the rest will make it past 150,000 miles, at which point GM stops caring.
How many of THOSE make it to 200,000 miles? GM won't keep track of this, and neither will we, so it looks like GM will get away with it ...
literally just saw an ad on tv about GM saying that Chevy is America's most reliable truck.
*when NOT equipped with an L87.
How many of THOSE make it to 200,000 miles? GM won't keep track of this, and neither will we, so it looks like GM will get away with it ...
literally just saw an ad on tv about GM saying that Chevy is America's most reliable truck.
*when NOT equipped with an L87.
I’m a 135 and have no notice on the app and no notice when I do an active search.
DenaliCountry
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Don't be shy, let us all know what dealer you work at so we can be sure to never buy anything from you.
I had no problem buying from my local dealership where I've purchased from before. Unfortunately my dealer didn't seem to want to work with me when I was looking for my 2025, I gave them several attempts.
I'm not trying to threadjack, I just wanted to reply to this comment because it isn't always black and white like some people make it out to be, generally speaking. Meaning, we don't go out of our way to buy out of state, usually there is a reason for doing that. I still take my vehicle to my local dealer for service, but if they don't want to sell me a vehicle, not much I can really do to buy from them.
BacDoc
Full Access Member
I would always give my dealer A+ for service and their only problem Ive ever had with the last 5 Chevy trucks I bought from them was a couple of service visits that took longer than they told me, but these were isolated incidents. Most times it was routine service as I never had any problems with any of my trucks that I run until 80k - 90k miles. One of my vans had a water pump replaced under warranty.
Usually they wash the truck and sometimes semi detail it when I pick it up. Always with great attitude and always with a great explanation of what would be done before they started. They even have a camera system that the car goes through to inspect the exterior, wheels and under side of the vehicle using AI to inspect.
One of my visits with my 24’ Tahoe that took more time than they estimated was a recent recall on something to do with infotainment software - a 2 hour estimate took most of the day but no biggie.
The reason I posted this was because I had the email and app notification on loss of propulsion and called the dealer for updates. The woman who answered the call was very nice as usual but I could tell she was reading from a script, essentially saying I know nothing more than what is on the app.
Fair enough as this was weeks ago.
Last week I went in to the dealership in person and any questions about this recall were obviously causing frustration and a noticeable lack of morale. The vibe at this service department was always upbeat and very customer satisfaction oriented but this is definitely affecting morale.
For dealerships and customers the worst part is the not knowing. This is harder to deal with than knowing exactly what the problem is so we can get it fixed and get on with our lives.
Usually they wash the truck and sometimes semi detail it when I pick it up. Always with great attitude and always with a great explanation of what would be done before they started. They even have a camera system that the car goes through to inspect the exterior, wheels and under side of the vehicle using AI to inspect.
One of my visits with my 24’ Tahoe that took more time than they estimated was a recent recall on something to do with infotainment software - a 2 hour estimate took most of the day but no biggie.
The reason I posted this was because I had the email and app notification on loss of propulsion and called the dealer for updates. The woman who answered the call was very nice as usual but I could tell she was reading from a script, essentially saying I know nothing more than what is on the app.
Fair enough as this was weeks ago.
Last week I went in to the dealership in person and any questions about this recall were obviously causing frustration and a noticeable lack of morale. The vibe at this service department was always upbeat and very customer satisfaction oriented but this is definitely affecting morale.
For dealerships and customers the worst part is the not knowing. This is harder to deal with than knowing exactly what the problem is so we can get it fixed and get on with our lives.
Can you expand on this? Were they brief with their answers? Did they roll their eyes?
I think it is very understandable that the vehicle owners have questions and while I understand that GM dealers are likely sick of repeating themselves, they are in a service industry. You can't have everyone bring their vehicles in for service at dealer prices but not want to help those same customers when a recall exists. That's GM's problem (to make right with the dealers) the customer shouldn't have to deal with 'low morale' of the dealer. Not only that, but the customer is also not in a good spot, either.
WalleyeMikeIII
Full Access Member
Not difficult to order a new 0-20 Oil Cap...or for an unscrupulous used car dealer to swap it.
made me laugh, but wanted to cry.
Imagine that disclaimer in tiny print on those ads
Probably should, GM’s legal team should have advised this already. Maybe they could hire me on as an advisor to help them navigate these tough times.
apex944
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OK here is the first oil analysis I've done on this truck. I use this service on both my race cars and never thought I would need it on the tow vehicle 
This sample was from after removing the dealer changed 0w-20 that was put in around 7000 miles during it's "first scheduled service". It came out around 9500 miles after learning about the recall.
I swapped it out for 0w-40 M1. Lake suggested running 2 more changes through it before sending in the next sample (0w-40) to analyze. So I will do this after two 3000 mile intervals. Truck now has about 10.5k on it, so that will be at around 16-18k miles.
Lake says they see that it typically takes 3 to 4 oil changes to finally remove all of the break-in debris and for the wear rate to drop into the normal level. More frequent oil changes early on gets this process completed sooner. So that is the plan to keep the oil pressure up and the blood pressure low.
PS - I have zero affiliation with Lake other than being a happy customer. I particularly appreciate the time he takes to provide answers to specific questions. ymmv.
See his notes at the bottom of the graphic.
This sample was from after removing the dealer changed 0w-20 that was put in around 7000 miles during it's "first scheduled service". It came out around 9500 miles after learning about the recall.
I swapped it out for 0w-40 M1. Lake suggested running 2 more changes through it before sending in the next sample (0w-40) to analyze. So I will do this after two 3000 mile intervals. Truck now has about 10.5k on it, so that will be at around 16-18k miles.
Lake says they see that it typically takes 3 to 4 oil changes to finally remove all of the break-in debris and for the wear rate to drop into the normal level. More frequent oil changes early on gets this process completed sooner. So that is the plan to keep the oil pressure up and the blood pressure low.
PS - I have zero affiliation with Lake other than being a happy customer. I particularly appreciate the time he takes to provide answers to specific questions. ymmv.
See his notes at the bottom of the graphic.
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