I took delivery of a 2023 Yukon Denali XL with Super Cruise that doesn't work. Is anyone else having this problem. It activate green for less than 10 seconds, starts flashing green then flashing red then disengages or indicates Super Cruise Unavailable. The dealer has not been able to repair it and it has been 2 months waiting for parts.
23 Denali/Super Cruise Defective
- Thread starter Koala
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FostyPine23
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I'm sorry to hear that.
There have been a few of us with problems with SC, something is wrong if your dealer is making you wait months. In my case the Map Module went dead and even though they had a lot of troubling trying to program it they had the part in a day. I would have another conversation with your service advisor and have it elevated to GM direct.
I can see your disappointment in the matter.
I have a tachometer that is on the fritz, a new one is on back order and it’s been a month. The service manager said that it is partly due to Covid-19 and the chip shortage. I told him that I okay with it as long as it gets fixed.
In the meantime, they fixed a few other issues.
I have a tachometer that is on the fritz, a new one is on back order and it’s been a month. The service manager said that it is partly due to Covid-19 and the chip shortage. I told him that I okay with it as long as it gets fixed.
In the meantime, they fixed a few other issues.
Deuce16GMCs
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No issues with my SC. Activates easily.
My biggest issue is that auto lane change doesn't work with hitch rack connected.
Having the same issue, just took delivery of on Tuesday And the engine is leaking oil and the super cruise and adaptive cruise control is not working. Have you received any updates?
gman2890
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Mine has not worked since I picked it up in January. After 3 weeks in the shop they diagnosed a defective module. The module is not available and GM does not have an ETA on when and if it will be available.
The primary issue seems to be facial recognition. It doesn't see a face so it disengages SC.
In a bizarre twist, I accidentally figured out that when I wear a particular pair of sunglasses, it does recognize the face and works for extended periods of time. It's very strange. But it only works with this one pair. I'm not sure if it is the size or the reflective nature of the polarized lenses....I just don't know.
I've pretty much given up. GM contacts me weekly to tell me there is no ETA. Dealer has no answers.
I don't think it will ever be repaired. Very unfortunate.
The primary issue seems to be facial recognition. It doesn't see a face so it disengages SC.
In a bizarre twist, I accidentally figured out that when I wear a particular pair of sunglasses, it does recognize the face and works for extended periods of time. It's very strange. But it only works with this one pair. I'm not sure if it is the size or the reflective nature of the polarized lenses....I just don't know.
I've pretty much given up. GM contacts me weekly to tell me there is no ETA. Dealer has no answers.
I don't think it will ever be repaired. Very unfortunate.
JLMBT
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Sorry to hear that hopefully they will fix it for you soon...from experience I know that sometimes when we rely too much on electronics in vehicles, they disappoint us...super cruise is a nice perk, but not a necessity in my opinion...also I think sometimes car makers don't tell you all the fine details when it comes to technology and vehicles...good luck to you.
DarkHorizon
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What evidence do you have that it will never be fixed?
gman2890
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What evidence do I have that it will? No one has any answers.
rinconmike
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I have Super Cruise on a 2023 GMC Sierra 1500 Denali Ultimate. The Super Cruise works, but Auto Lange Change does not work.
I am not in Haul Mode. When trying to change lanes I get the message that shows an Exclamation mark and says "Unable to change Lanes" I think this is the same message that would come up if towing something (I am not). Nothing hooked to the hitch.
The Dealer does not know the issue. So I am just waiting for now to see if a software update eventually fixes it.
I figured I would post here to see if anyone else have a similar issue?
I am not in Haul Mode. When trying to change lanes I get the message that shows an Exclamation mark and says "Unable to change Lanes" I think this is the same message that would come up if towing something (I am not). Nothing hooked to the hitch.
The Dealer does not know the issue. So I am just waiting for now to see if a software update eventually fixes it.
I figured I would post here to see if anyone else have a similar issue?
UsualSuspect
Full Access Member
So far mine works, changes lanes by itself, changes lanes when I activate the turn signal manually. Things I found that are just quirks, if you activate the turn signal manually and it isn't 3/4 of the way into the lane you are changing into, it changes back. I found using it in Carpool lanes will cause abrupt steering movements, especially when there is a 2 foot area between the lane markers, and an exit or entrance area has lines that are at a sharp angle, the steering will move at the same sharp angles. Construction areas where the lanes have been moved about 5', the SC wants to drive in the old lane area, not in the new one. Otherwise, so far, so good.
