22 infotainment screen pressing itself

[22ohdenali]

There's a specific spot on the screen that "presses" itself now if it is on a page that has something there. Typically the coffe shop icon in maps, the climate control button on the first page etc... I have to keep the screen on the home page with music info and map half in order for the thing not to go crazy.

Is there any way to reset the screen? I've taken video of it and need to drop it off so they can fix the sliding top on the power console as well. Just wondering if there's a temp fix till then.

 

[WalleyeMikeIII]

Gonna sound stupid...is the screen clean? Water and a soft microfiber cloth...

Have had debris cause inadvertent button pushes on other devices (not this one) that have capacitive touch screens.

 

[22ohdenali]

Gonna sound stupid...is the screen clean? Water and a soft microfiber cloth...

Have had debris cause inadvertent button pushes on other devices (not this one) that have capacitive touch screens.

Yep, first thing I tried. Been doing this for a few weeks now.

 

[WalleyeMikeIII]

Yep, first thing I tried. Been doing this for a few weeks now.

Good luck, sounds like a defect. Dealer can hopefully fix.