2025 Yukon center screen blank

[Rick10Tahoe]

My brand new 2025 Yukon AT4 has an issue with the large center screen. Sometime the large screen just doesn’t boot up when engine starts. It stay black. I loose ability to control A/C and radio and all else that screen controls. I can see the screen is on because there is a glow to screen but nothing on it and touching it does nothing. I’ve talked to 2 dealers and neither have seen the issue. The selling dealer did a software update and there was an over the air update since and nothing has changed. Anyone else?

 

[rlhmarines]

Maybe if you haven’t already done it yet but disconnect your battery cable and let it set for about 30 minutes before reconnecting to reset everything, worth at least a try with nothing but time to lose. Hope this helps!!

 

[LegalBrief]

Do a hard reboot… of the informant

 

[WalleyeMikeIII]

My brand new 2025 Yukon AT4 has an issue with the large center screen. Sometime the large screen just doesn’t boot up when engine starts. It stay black. I loose ability to control A/C and radio and all else that screen controls. I can see the screen is on because there is a glow to screen but nothing on it and touching it does nothing. I’ve talked to 2 dealers and neither have seen the issue. The selling dealer did a software update and there was an over the air update since and nothing has changed. Anyone else?

https://static.nhtsa.gov/odi/tsbs/2025/MC-11017258-0001.pdf

Looks like a host of software issues being worked...you may have to wait...but I suggest going to your dealer w/ the issue and showing them.

 

[tjonesdfw]

Does anyone know if there has been a TSB to address all these software issues yet? Considering trading for a 2025, but this gives me pause.

 

[Rick10Tahoe]

I’m the OP. My Yukon has been at dealer for 3 weeks waiting on a screen and image control module.