specific Carplay issue?

[tjs3922]

My Apple Carplay shows connected on my phone, pairs super easy, downloads contacts the whole deal. When I go to tap the icon on the screen it is blacked out. I go to screen - settings>connections>phones and find my iphone and my wife's Iphone. I click mine and it just circles forever and never connects. If I tap the blacked out Carplay icon on the main screen it just takes me to the settings>connections>phones and same result of circling for a minute and then not connecting. I have deleted everything and started over 3 times with same result.

I have a Iphone 13 max, works great no issues (did recently update to IOS 17.0.2). Wife has Iphone 14 max and connects to everything. Car is a week old and am pretty sure my Carplay connected when we bought it.

Bottom line: Apple Carplay wont connect to vehicle even though the phone shows connected in the bluetooth section of Iphone. Pairing process is well known to me and will go through it well. The car just doesnt seem to make the actual connection with the Iphone.

Any Iphone experts out there. The IOS 17 update seems like a good culprit.

 

[tjs3922]

Update: If I USC cord it to the center USB outlet it works fine. (my Iphone will now show disconnected under Bluetooth)

 

[Saltydog]

We have a 21' so the infotainment is different, but the wireless CarPlay has always been super buggy with our iPhones. I just use the wired and all my issues went away.

 

[DuraYuk]

Get an android. Kidding.

It's your phone. Maybe restart. Make sure the suv has your phone set as 'first to connect' that helps buggy phones connect quickly wirelessly

 

[tjs3922]

Definately seems li ethe IOS 17 update. I can connect via cord which I use most of the time anyways. Will just wait for the bugs to be worked out from IOS updates.

 

[66 Galaxie]

Check to make sure WiFi is turned on on your iPhone

 

[ZKWBQD]

Update: If I USC cord it to the center USB outlet it works fine. (my Iphone will now show disconnected under Bluetooth)

NEVER do a major upgrade on the iPhone or anything else for that matter until that upgrade has been out for at least 3 months. Shockingly, General Motors is discontinuing Apple CarPlay, so their interest right now will be low. Motor Trend magazine says 87% of car buyers won't even CONSIDER a vehicle without Apple CarPlay.

I agree, iOS 17 is likely the problem. I would recommend you go to Apple Discussions. Sometimes you have to wait a day or two and ask your question again. They are very active there, and very helpful.

When it comes time to buy your next vehicle, Apple's website will give you a list of 900 makes and models of vehicles that are "safe to buy".

 

[tjs3922]

Thanks, I am ok as I keep mine corded at all times in the compartment by my right leg in the center console.


I like my Yukons more than I like CarPlay but I am optimistic that all things will work out with some updates

 

[66 Galaxie]

I have the latest ios17 on my iPhone and no issues with CarPlay in my ‘22

 

[tjs3922]

It seems to be hit or miss. Reddit had a full page f folks that updated to IOS 17 and lost their connections from Subarus to Hnda to GM.

 

[Smacdonald82]

My wireless CarPlay has always been horrible in my 21 Yukon. Constant WiFi interference and once it disconnects and reconnects it sputtering the entire rest of my trip. Phone calls sputtering, music , you name it. It’s never mattered what iOS I’ve had, it’s just always sucked. So annoying!

 

[PatJeffMO]

Any news on this thread? We’re a year passed the original post date, iOS 17 is in the rear view in lieu of 18.X, and I’m still having the exact issues as smacdonald82. This is a constant frustration for me, to the extent some days I want to drive my (2021) Tahoe to the dealership and trade out of it.

 

[Thomas Schneider]

FWIW: Mine is a 2021 (Built August 24, 2020) and for approximately the first 2 years it would drop Apple CarPlay occasionally for unknown reasons. Going by my last 2 road trips (one just under 2000 miles in September and one last week just under 400 miles), not one problem with Apple CarPlay. That said, during all this time since purchasing my Tahoe, I've had several OTA software updates and one dealer installed software update, upgraded to the IPhone 14 and did all the software updates to the phone (Current has iOS 18.1.1). So somewhere in there they seemed to have fixed the connectivity issues, at least in my case.

 

[Jocko PDX]

i have a 2023 Denali and it ha carplay connectivity issues as well. It was fine for a year and now of late having problems

 

[esanthief]

Every time I got this issue I just put the system into “safe mode”. The screen will reboot and issue will be gone.

 

[KMeloney]

Have folks tried rebooting their systems by holding down the phone-disconnect button on the steering wheel? Make sure to do that first. That, itself, might correct things.